Recall 11V347 affects 1,358 2009-2010 Columbia Eagle and Summit vehicles for a lower-steering-yoke defect. Repair is free at any franchised Columbia dealer.
Columbia is recalling 1,358 2009-2010 Eagle and Summit low-speed vehicles and electric golf carts under recall 11V347 because the lower steering yoke can loosen where it attaches to the steering rack and pinion. That defect can cause loose steering or loss of steering, increasing crash risk; the Columbia dealer repair will be free once available.
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What's wrong?
The lower steering yoke on 2009-2010 Columbia Eagle and Summit vehicles is part of the steering linkage between the steering wheel and the rack-and-pinion steering gear. The yoke is a joint that transfers your steering input into the rack, which then moves the front wheels left or right. It has to stay tight at its attachment point for the steering system to respond correctly.
On affected low speed vehicles and electric golf carts, the lower steering yoke can loosen where it attaches to the steering rack and pinion. Once that connection loosens, the steering input from the wheel is not held as firmly at the steering gear. That can create unwanted play in the steering connection and reduce the driver's control of where the vehicle points.
The recall filing does not identify a driver warning sign. There is no warning sign before failure. If your Columbia Eagle or Summit feels loose at the steering wheel, treat that as a reason to stop using it until a Columbia dealer inspects the steering connection.
Who's affected?
Both Eagle and Summit models from the 2009 and 2010 model years share the same steering system scope.
| 2010 Columbia Eagle | steering system |
|---|---|
| 2009 Columbia Eagle | steering system |
| 2010 Columbia Summit | steering system |
| 2009 Columbia Summit | steering system |
| Units affected | 1,358 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
Loose steering or loss of steering reduces control and increases the risk of a crash. If the steering feels loose or does not respond normally, stop the vehicle safely and contact a Columbia dealer before using it again. Repair will be free at any franchised Columbia dealer once available.
What should I do?
- Check your VIN to confirm your 2009-2010 Columbia Eagle or Summit is included in this recall.
- Contact Columbia customer service at 1-800-222-4653 to confirm the current repair instructions before scheduling service.
- Reference recall number 11V347 when you call or speak with the dealer.
- Schedule the free steering-yoke repair that secures the lower steering yoke to the steering rack and pinion.
- Avoid driving the vehicle until Columbia or the dealer confirms the steering repair is complete.
What happens at the repair
At the dealer, a Columbia technician repairs the lower steering yoke where it attaches to the steering rack and pinion, so the steering connection is secure. The recall repair is free, and the remedy began September 16, 2011. The filing does not give a separate time estimate or a detailed step list beyond dealer repair of the affected vehicles. Contact a Columbia dealer or service desk and ask them to handle recall 11V347 for the 2009-2010 Eagle or Summit.
Timeline
| July 6, 2011 | NHTSA published the recall |
|---|---|
| September 15, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V347?
Recall 11V347 covers 1,358 2009-2010 Columbia Eagle and Summit low-speed vehicles and electric golf carts with a lower steering yoke that can loosen where it attaches to the steering rack and pinion. Columbia dealers repair the steering defect for free.
What should I do if my 2009-2010 Columbia Eagle or Summit is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 11V347. If it is, call a Columbia dealer and ask for the steering-yoke repair. Reference recall number 11V347 when you schedule service. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Columbia's remedy says dealers repair the affected vehicles free of charge. The safety recall began on September 16, 2011.
What is the safety risk?
The safety risk is loose steering or loss of steering. The lower steering yoke can loosen at its attachment point to the steering rack and pinion, which increases crash risk. Confirm your VIN, then arrange the free repair with a Columbia dealer.
What if I bought my Columbia Eagle or Summit used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. If you never received an owner letter, check your VIN and give recall number 11V347 to the Columbia dealer when you call.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V347000 |
|---|---|
| Columbia customer service | 1-800-222-4653 |
| NHTSA recall # | 11V347 |
| NHTSA recall # (full) | 11V347000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →