Recall 11V325 affects 477 2011-2012 International Durastar trucks for battery cable abrasion that can cause a fire. Repair is free at any franchised International dealer.
International recall 11V325 covers 477 2011-2012 Durastar heavy trucks because battery cable insulation can rub against the front suspension spring shackle and create an electrical short. That short can start a fire without warning, with risk of property damage, personal injury, or death, and the International dealer repair will be free once available.
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What's wrong?
On affected 2011-2012 International Durastar heavy trucks, the battery cable carries electrical power from the battery to the truck's electrical system. Its insulation is the protective covering around that cable. It keeps current inside the cable and prevents the live wire from touching metal parts nearby.
In trucks equipped with engine feature code 12UXJ or 12UXH, the cable can contact the front suspension spring shackle. That shackle is part of the front suspension that lets the spring move as the axle takes road impacts. As the truck operates, the shackle can rub through the cable insulation. Once the covering wears through, exposed cable can touch metal and create an electrical short.
An owner is not given a clear early symptom in the recall filing. There is no warning sign before failure. If the truck shows unusual electrical behavior or visible cable damage near the front suspension, have it checked, but the VIN decides whether this recall applies.
Who's affected?
Covers adjacent model years with the same battery-cable component.
| 2011 International Durastar | battery |
|---|---|
| 2012 International Durastar | battery |
| Units affected | 477 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An electrical short can start a fire without warning. That fire can cause property damage, personal injury, or death. Have the battery cable routing repaired soon, since the risk is tied to cable contact near the front suspension spring shackle. Repair will be free at any franchised International dealer once available.
What should I do?
- Check your VIN to confirm your 2011-2012 International Durastar is included in this recall.
- Contact a franchised International dealer to ask about the free battery-cable bracket repair.
- Schedule the bracket installation that routes the battery cables away from the front suspension spring shackle and helps prevent cable abrasion and an electrical short.
- Bring the recall notice if International mailed one. If not, reference recall number 11V325 when you call.
- Park away from structures if you smell smoke, see damaged battery-cable insulation, or suspect an electrical short before the repair.
What happens at the repair
The listed dealer repair is for an International technician to install a bracket that routes the battery cables away from the front suspension spring shackle. That routing is meant to keep the cable insulation from rubbing against the shackle and creating an electrical short. Parts and labor are covered under the recall once the repair is open. The source does not include a separate reimbursement plan, so this section does not add reimbursement instructions.
Timeline
| June 15, 2011 | NHTSA published the recall |
|---|---|
| July 18, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V325?
Recall 11V325 covers 477 2011-2012 International Durastar heavy trucks with battery cable insulation that can abrade against the front suspension spring shackle. That damage can create an electrical short and a fire risk. Dealers install a bracket to route the cables away from the shackle for free.
What should I do if my 2011-2012 International Durastar is on this recall?
Check your VIN to confirm your specific truck is included in recall 11V325. If it is, contact a franchised International dealer and ask for the battery-cable routing bracket repair. Reference recall number 11V325 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 11V325, an International dealer installs a bracket that keeps the battery cables away from the front suspension spring shackle free of charge.
What is the safety risk?
The safety risk is an electrical short that can cause a fire without warning. The official consequence for recall 11V325 includes property damage, personal injury, or death. Confirm your VIN, then schedule the free dealer repair if your truck is included.
What warning signs should I watch for?
Recall 11V325 describes a fire risk without warning. Do not wait for a dashboard alert or symptom to decide whether the recall applies. Check your VIN, then have the dealer install the battery-cable routing bracket if your truck is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V325000 |
|---|---|
| International customer service | 1-800-448-7825 |
| NHTSA recall # | 11V325 |
| NHTSA recall # (full) | 11V325000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →