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Campaign 11V318 Posted June 6, 2011 56 units

2009-2010 Altec Utility Recall 11V318: Boom Fasteners

Recall 11V318 covers 56 2009-2010 Altec aerial devices and digger derricks with boom turntable fasteners that fail. Altec repairs them free.

Altec recall 11V318 covers 56 2009-2010 aerial devices and digger derricks, including AM855 and AM650 utility vehicles, because high-strength fasteners connecting the boom turntable to the pedestal can fail from stress corrosion cracking. If the boom falls, users or people nearby face injury and property damage; the dealer repair will be free once Altec makes it available.

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What's wrong?

On 2009-2010 Altec aerial devices and digger derricks, the boom turntable sits on the pedestal and lets the boom rotate while it carries load. High strength fasteners clamp those parts together. Those fasteners hold the rotating boom structure to the base of the equipment, so the connection has to stay tight and intact during lifting and positioning.

On affected Altec units, those fasteners are vulnerable to stress corrosion cracking. That means the metal cracks under a combination of load, time, and corrosion at the fastener. As cracks grow, a fastener loses strength. If enough of the connection fails, the boom can separate from its support and fall.

There is no warning sign before failure. An operator should not count on noise, visible movement, or a dashboard alert to show that the fasteners are cracking.

Who's affected?

Covers Altec equipment models across the 2009 and 2010 model years, all tied to the same Equipment component.

2010 Altec AM855 Equipment
2009 Altec AM650 Equipment
2010 Altec AM55 Equipment
2009 Altec AA600 Equipment
2010 Altec AA55 Equipment
Units affected56

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

A boom that falls can injure the operator or people nearby and damage personal property. Keep people clear of the boom area and contact Altec for the recall repair. Repair will be free at any franchised Altec dealer once available.

What should I do?

  1. Check your VIN to confirm your 2009-2010 Altec aerial device or digger derrick is included in this recall.
  2. Contact Altec customer service at 1-877-462-5832 for current repair instructions before using the boom.
  3. Ask Altec about recall number 11V318 and the fastener replacement that secures the boom turntable to the pedestal.
  4. Keep people clear of the boom area until Altec confirms the fastener replacement is complete.
  5. Bring the recall notice if you have it when Altec directs the vehicle for service.

What happens at the repair

At the dealer, an Altec technician replaces the high strength fasteners that connect the boom turntable to the pedestal. Those fasteners hold the rotating boom assembly to its base. The listed remedy is replacement of the fasteners, free of charge, to correct the stress corrosion cracking condition. Altec began the safety recall during June 2011. If your vehicle is still unrepaired, contact an Altec service location and ask them to confirm the recall status before using the boom.

Timeline

June 6, 2011 NHTSA published the recall
June 22, 2011 Owner notification mailed

Frequently asked questions

What is recall 11V318?

Recall 11V318 covers 56 2009-2010 Altec aerial devices and digger derricks with boom turntable fasteners that can fail from stress corrosion cracking. If the fasteners fail, the boom can fall and injure the user or people nearby. Altec will replace the fasteners for free.

What should I do if my 2009-2010 Altec aerial device or digger derrick is on this recall?

Check your VIN to confirm your specific Altec unit is included in recall 11V318. If it is, contact Altec at 1-877-462-5832 and ask about the free fastener replacement. Have the model name and recall number 11V318 ready when you call.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Altec will replace the affected fasteners free of charge. The recall remedy began during June 2011, so owners should contact Altec for service instructions.

What is the safety risk?

The risk is a falling boom. The high strength fasteners connect the boom turntable to the pedestal, and failure can let the boom fall. NHTSA campaign 11V318 says that can injure the user or people nearby and damage personal property.

What if I bought this Altec unit used?

The free recall repair still applies. Recalls follow the specific vehicle or equipment unit, not the first owner. Check your VIN, then contact Altec at 1-877-462-5832 with recall number 11V318 to confirm the next repair step.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/11V318000
Altec customer service1-877-462-5832
NHTSA recall #11V318
NHTSA recall # (full)11V318000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →