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Campaign 11V315 Posted June 8, 2011 11,096 units

2011 Chrysler Multi-Model Recall 11V315: Pivot Rivet

Recall 11V315 covers 11,096 2011 Chrysler, Dodge, and Jeep vehicles for a steering-column pivot rivet defect. Repair is free at any franchised Chrysler dealer.

Chrysler is recalling 11,096 2011 Town And Country, Patriot, Nitro, Compass, and other listed vehicles under recall 11V315 because the steering column pivot rivet was missing or incorrectly installed. A faulty rivet can weaken the steering column's support for occupants in a frontal crash, reducing frontal impact protection and increasing injury risk; the Chrysler dealer repair will be free once available.

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What's wrong?

The steering column is the shaft and housing between the steering wheel and the steering gear. In these 2011 Chrysler recall vehicles, a steering column pivot rivet is the small fastener at the column pivot point, where it helps keep the column aligned and secured while the driver turns the wheel.

The recall says some vehicles were built with that pivot rivet missing or installed incorrectly. That leaves the steering column without the intended fastening at that pivot point, so the column is not built the way the design requires. The problem is in assembly, not normal wear from driving.

There is no warning sign before failure. The filing does not list a noise, warning light, or steering feel change that owners can count on before the defect matters.

Who's affected?

Includes Chrysler, Dodge, and Jeep nameplates, all tied to the steering column.

2011 Chrysler Town And Country steering column
2011 Jeep Patriot steering column
2011 Dodge Nitro steering column
2011 Jeep Compass steering column
2011 Chrysler 200 Convertible steering column
Units affected11,096

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

A missing or incorrectly installed steering-column rivet can reduce how the column supports occupants during a frontal crash. That weakens the frontal-impact safety system and increases injury risk in that kind of crash. There is no warning sign listed, so confirm your VIN and schedule inspection. Repair will be free at any franchised Chrysler dealer once available.

What should I do?

  1. Check your VIN to confirm your 2011 Chrysler recall model is included.
  2. Wait for Chrysler's owner notice before scheduling if your VIN does not show an open repair yet.
  3. Contact a franchised Chrysler dealer and ask about the free steering-column pivot-rivet inspection and repair that restores the column support in a frontal crash.
  4. Bring the recall notice if Chrysler mailed one. If not, reference recall number 11V315 when you call.
  5. Drive with extra care until the inspection is complete, and schedule the dealer repair before longer trips.

What happens at the repair

At the dealer, a Chrysler technician inspects the steering column pivot for the required rivet and checks whether the rivet is aligned correctly. If the rivet is missing or installed incorrectly, the technician repairs the steering column pivot. The dealer repair will be free once available, with covered parts and labor handled under the recall. Ask the service desk to confirm the repair status for your VIN before scheduling.

Timeline

June 8, 2011 NHTSA published the recall
July 4, 2011 Owner notification mailed

Frequently asked questions

What is recall 11V315?

Recall 11V315 covers 11,096 2011 Chrysler, Dodge, and Jeep vehicles with a steering column pivot rivet that is missing or installed incorrectly. The defect can reduce frontal crash protection. Chrysler dealers inspect the rivet and repair the steering column pivot for free.

What should I do if my 2011 Chrysler 200, Town And Country, or other listed model is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 11V315. If it is, contact a franchised Chrysler dealer and ask for the steering column pivot rivet inspection. Reference recall 11V315 when you call. The dealer repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost, and Chrysler's remedy says dealers will inspect the steering column pivot rivet and repair the steering column pivot as required, free of charge.

What is the safety risk in recall 11V315?

The safety risk is reduced protection in a frontal crash. A missing or incorrectly installed steering column pivot rivet can compromise how the steering column supports occupant loads, decreasing the effectiveness of the frontal impact safety system and increasing injury risk.

What if I bought this 2011 Chrysler, Dodge, or Jeep vehicle used?

The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2011 model is included, then call a franchised Chrysler dealer with recall number 11V315.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/11V315000
Chrysler customer service1-800-853-1403
NHTSA recall #11V315
NHTSA recall # (full)11V315000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →