Recall 11V292 affects 771 2008-2011 Mack Gu heavy trucks for battery-cable chafing that can cause a fire. Repair is free at any franchised Mack dealer.
Mack is recalling 771 2008-2011 Gu heavy trucks under recall 11V292 because battery cables can rub against frame hardware until the insulation wears through and a short occurs. A short can cause a vehicle fire, and the repair will be free at a Mack dealer once available.
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What's wrong?
The battery cables on 2008-2011 Mack Gu heavy trucks carry electrical power from the batteries to the truck's electrical and starting systems. On trucks built with the four battery cable design, those cables need clean routing and secure clips so the protective insulation stays away from nearby metal hardware.
On recalled trucks, the routing and clipping leave the battery cables close enough to contact frame hardware. Normal vibration and movement can rub the cable against that hardware, wearing through the insulation. Once the insulation is worn through, the exposed cable can short against the frame.
There is no warning sign before failure. Because the issue is hidden in the cable routing, a driver can miss it during normal operation unless the battery cable area is inspected.
Who's affected?
Covers the Gu from the 2008 through 2011 model years, all tied to the same battery-cable component.
| 2010 Mack Gu | battery |
|---|---|
| 2008 Mack Gu | battery |
| 2009 Mack Gu | battery |
| 2011 Mack Gu | battery |
| Units affected | 771 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An electrical short in the battery cables can cause a vehicle fire. Because the filing does not list a warning sign, confirm your VIN and arrange service instead of waiting for a symptom. Repair will be free at any franchised Mack dealer once available.
What should I do?
- Check your VIN to confirm your 2008-2011 Mack Gu is included in this recall.
- Contact your nearest franchised Mack dealer to confirm repair timing for your VIN.
- Schedule the free battery-cable rerouting and cable replacement if chafing is found; this keeps worn cables away from frame hardware that can short and start a fire.
- Bring the recall notice if Mack mailed one. If not, reference recall number 11V292 when you call.
- Avoid parking near structures until the dealer checks and repairs the battery cables.
What happens at the repair
At the dealer, a Mack technician checks the four battery cable routing, moves the cables away from frame hardware, and replaces any cable with chafing damage. The source does not list a current remedy status, so schedule details need confirmation with the dealer. The dealer repair will be free once available, and the work described by Mack covers both rerouting and replacement when wear has already reached the cable insulation.
Timeline
| May 20, 2011 | NHTSA published the recall |
|---|---|
| July 11, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V292?
Recall 11V292 covers 771 2008-2011 Mack Gu heavy trucks with a four battery cable design. Battery cable routing and clipping can let the cables rub against frame hardware, wear through the insulation, and create a short that can cause a vehicle fire.
What should I do if my 2008-2011 Mack Gu is on this recall?
Check your VIN to confirm your specific truck is included in recall 11V292. If it is, contact a franchised Mack dealer to schedule the battery cable rerouting and inspection. The dealer will replace chafed cables if needed, and the repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Mack's recall remedy says dealers will reroute the battery cables and replace chafed cables free of charge at a franchised Mack dealer.
What is the safety risk on recall 11V292?
The safety risk is vehicle fire. On affected 2008-2011 Mack Gu trucks, battery cables can contact frame hardware, chafe through the insulation, and short. If your VIN is included, arrange the free dealer repair before putting the truck back into regular service.
What if I bought my Mack Gu used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner, so a franchised Mack dealer must perform the recall remedy at no cost if your VIN is included. Reference recall number 11V292 when you call.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V292000 |
|---|---|
| Mack customer service | 1-800-866-1177 |
| NHTSA recall # | 11V292 |
| NHTSA recall # (full) | 11V292000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →