Recall 11V284 affects 103 2007-2009 Altec AT40M/P aerial devices with fiberglass arm links that can conduct current. Repair is free at any franchised Altec dealer.
Altec is recalling 103 2007-2009 AT40M/P aerial devices because fiberglass arm links can lose electrical isolation performance over time and conduct current. If an energized wire contacts the arm link, the operator can be shocked or electrocuted, and the Altec dealer repair will be free once available.
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What's wrong?
The fiberglass arm links on 2007-2009 Altec AT40M/P aerial devices are part of the boom structure. They help connect the arm sections while also providing electrical isolation, which helps keep current from passing through the aerial device during work near energized equipment.
On affected units manufactured from June 2007 through October 2009, those fiberglass links lose some of that electrical isolation performance over time. Once the isolation drops, the links can begin to conduct current instead of blocking it. The recall text does not identify a separate root-cause explanation, so the problem is best understood as aging or degradation of the link's insulating function.
There is no warning sign before failure. The issue is about electrical isolation, so a link that looks intact is not proof that it is still insulating properly.
Who's affected?
Covers one AT40M/P model across the 2007, 2008, and 2009 model years, all tied to the electrical equipment component.
| 2008 Altec AT40M/P | Electrical |
|---|---|
| 2009 Altec AT40M/P | Electrical |
| 2007 Altec AT40M/P | Electrical |
| Units affected | 103 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the arm link conducts current and touches an electrical wire, the operator can be shocked or electrocuted, and death or serious injury can result. Keep operators away from energized wires and schedule the recall work soon. Repair will be free at any franchised Altec dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2009 Altec AT40M/P is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to confirm the free fiberglass arm-link replacement.
- Reference recall number 11V284 when you call so Altec can match the repair to the correct safety campaign.
- Keep the aerial device out of electrical-line work until Altec replaces the fiberglass arm link that can lose electrical isolation.
- Save the recall notice and any service paperwork for the free repair.
What happens at the repair
The remedy calls for Altec to replace the fiberglass arm link at no charge. The safety recall began on May 23, 2011. If your AT40M/P is included and the repair is open for your unit, an Altec technician replaces the link so the aerial device has the required electrical isolation. The final dealer repair is free once available. Parts and labor are covered under the recall.
Timeline
| May 16, 2011 | NHTSA published the recall |
|---|---|
| May 23, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V284?
Recall 11V284 covers 103 2007-2009 Altec AT40M/P aerial devices with fiberglass arm links that can lose electrical isolation performance over time. If a link conducts current and contacts an electrical wire, the operator faces shock or electrocution risk. Altec will replace the link for free.
What should I do if my 2007-2009 Altec AT40M/P is on this recall?
Check your VIN to confirm the specific unit is included in recall 11V284. If it is, contact Altec service or a franchised Altec service location to arrange the fiberglass arm link replacement. Reference recall number 11V284 when you call. The repair is free.
Is the recall repair free?
Yes. Altec's recall remedy states that Altec will replace the link free of charge. The safety recall began on May 23, 2011. Owners can contact Altec at 1-877-462-5832 for repair scheduling and service instructions.
What is the safety risk?
The safety risk is shock or electrocution during aerial device operation. If the fiberglass arm link conducts current and contacts an electrical wire, death or serious injury can result. Altec's remedy is to replace the affected link for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V284000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 11V284 |
| NHTSA recall # (full) | 11V284000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →