Recall 11V280 affects 12 2011 Crossroads Seville and Rushmore RVs for an incorrectly wired transfer switch. Repair is free at any franchised Crossroads dealer.
Crossroads is recalling 12 2011 Seville and Rushmore recreational vehicles under recall 11V280 because the electrical transfer switch wire was installed incorrectly. The defect can send 220 volt current instead of 110 volt current through the trailer's electrical system; that voltage increase can overheat the system and result in fire or property damage, and the dealer repair will be free once available.
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What's wrong?
The electrical transfer switch in a 2011 Crossroads Seville or Rushmore recreational vehicle routes power between shore power and onboard sources, then feeds the trailer's electrical system. It is supposed to send the correct household voltage through the wiring so outlets, appliances, and connected equipment receive 110 volt current.
In the recalled trailers, the transfer switch wire was installed incorrectly. Because of that wiring error, the switch can send 220 volt current through a system designed for 110 volt current. That overvoltage can damage electrical components and connected appliances, and it creates an electrical-system hazard until the wiring is corrected.
There is no warning sign before failure. An owner should not rely on lights, outlets, or appliance behavior to confirm whether the trailer is safe, because the problem is in how the transfer switch is wired.
Who's affected?
Covers the Seville and Rushmore lines from the 2011 model year, both tied to the electrical system.
| 2011 Crossroads Seville | electrical system |
|---|---|
| 2011 Crossroads Rushmore | electrical system |
| Units affected | 12 |
A matching 2011 Crossroads model does not confirm inclusion. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
A voltage increase can overheat the electrical system, resulting in a fire or property damage. Treat any sign of overheating as a reason to stop using the RV and call the dealer. Repair will be free at any franchised Crossroads dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Crossroads Seville or Rushmore is included in this recall.
- Check any Crossroads owner notice for repair instructions before scheduling service.
- Call Crossroads customer service at 888-226-7496 and reference recall number 11V280 when you call.
- Ask Crossroads where to get the free transfer-switch inspection and rewiring that corrects the 220-volt electrical feed problem.
- Avoid using the trailer's electrical system until Crossroads confirms the transfer switch wiring is corrected.
What happens at the repair
At the dealer, a Crossroads technician inspects the electrical transfer switch wiring on the 2011 Seville or Rushmore. If the wiring is incorrect, the technician rewires the transfer switch to the correct specification so the trailer electrical system receives the intended current. Crossroads says the safety recall began on May 20, 2011. The inspection and any needed rewiring are free under the recall, with parts and labor covered.
Timeline
| May 6, 2011 | NHTSA published the recall |
|---|---|
| May 20, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V280?
Recall 11V280 covers 12 2011 Crossroads Seville and Rushmore recreational vehicles with an incorrectly installed electrical transfer switch wire. The switch can send 220-volt current instead of 110-volt current through the trailer's electrical system. Crossroads will inspect and rewire the transfer switch for free.
What should I do if my 2011 Crossroads Seville or Rushmore is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 11V280. If it is, contact Crossroads at 888-226-7496 or a franchised Crossroads dealer to arrange the transfer-switch inspection and repair. Reference recall number 11V280 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Crossroads will inspect the transfer switch and rewire it to the correct specification free of charge.
What is the safety risk?
The safety risk is overheating in the trailer's electrical system. The incorrectly wired transfer switch can send higher voltage through the system, which can result in a fire or property damage. The free repair corrects the transfer-switch wiring.
What if I bought my Crossroads Seville or Rushmore used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your 2011 Crossroads Seville or Rushmore is included, then contact Crossroads or a franchised dealer with recall number 11V280.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V280000 |
|---|---|
| Crossroads customer service | 888-226-7496 |
| NHTSA recall # | 11V280 |
| NHTSA recall # (full) | 11V280000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →