Recall 11V251 affects 196 2011 Jayco Eagle, Jay Flight, and Eagle Super Lite trailers for cracked leveling-jack bolts. Free repair at a franchised Jayco dealer.
Jayco is recalling 196 2011 Eagle, Jay Flight, and Eagle Super Lite travel trailers because cracked bolts can let a leveling jack come loose from the trailer frame. If that happens while the trailer is moving, the loose jack increases the risk of a crash, injury, or death; the Jayco dealer repair will be free once available.
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What's wrong?
The leveling jack on a 2011 Jayco Eagle, Jay Flight, or Eagle Super Lite travel trailer is the mechanical support used to steady and level the trailer when it is parked. Bolts hold that jack assembly to the trailer frame, so the jack can press against the ground without pulling away from the structure it supports.
On these trailers, the bolts that attach the leveling jacks to the frame are cracked. A cracked bolt loses strength at the point where the metal has separated. If the bolt set breaks, the jack no longer stays fixed to the frame and separates from the trailer instead of supporting it.
There is no warning sign before failure. Owners are not told to expect a noise, light, or visible symptom before the jack comes loose.
Who's affected?
Covers three Jayco trailer lines in the 2011 model year, all using the integrated jack, leveler, or stabilizer equipment.
| 2011 Jayco Eagle | Integrated jack/leveler/stabilizer |
|---|---|
| 2011 Jayco Jay Flight | Integrated jack/leveler/stabilizer |
| 2011 Jayco Eagle Super Lite | Integrated jack/leveler/stabilizer |
| Units affected | 196 |
A matching year and Jayco model does not confirm inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A leveling jack that separates from the frame while the vehicle is moving can create a road hazard and lead to a crash, injury, or death. Schedule the repair, and avoid travel if any jack mount looks loose or damaged. Repair will be free at any franchised Jayco dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Jayco Eagle, Jay Flight, or Eagle Super Lite is included in this recall.
- Check your Jayco owner notice from May 31, 2011, or ask Jayco customer service whether the repair is open for your VIN.
- Contact a franchised Jayco dealer to schedule the free leveling-jack fastener replacement that secures the jacks to the trailer frame.
- Reference recall number 11V251 when you call the dealer or Jayco customer service.
- Avoid towing or driving the trailer until the dealer confirms the leveling jacks are secured.
What happens at the repair
The recall remedy is to replace the fasteners that attach the leveling jacks to the trailer frame with stronger fasteners. Once the campaign repair is available, a Jayco technician will remove the affected jack fasteners, secure the leveling jacks to the frame with the replacement hardware, and check that the jacks are properly attached. Parts and labor are covered under the recall.
Timeline
| April 21, 2011 | NHTSA published the recall |
|---|---|
| May 31, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V251?
Recall 11V251 covers 196 2011 Jayco Eagle, Jay Flight, and Eagle Super Lite travel trailers with cracked bolts attaching the leveling jacks to the trailer frame. Jayco dealers will replace the leveling-jack fasteners free of charge.
What should I do if my 2011 Jayco Eagle, Jay Flight, or Eagle Super Lite is on this recall?
Check your VIN to confirm your specific travel trailer is included in recall 11V251. If it is, contact a franchised Jayco dealer to schedule replacement of the leveling-jack fasteners. Reference recall number 11V251 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Jayco dealers will replace the fasteners that attach the leveling jacks to the frame free of charge.
What is the safety risk?
The risk is that a leveling jack separates from the trailer frame while the trailer is moving. That creates a crash risk and exposes people to injury or death, according to recall 11V251. The dealer repair replaces the cracked fasteners with stronger fasteners.
What if I bought the Jayco travel trailer used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2011 Jayco Eagle, Jay Flight, or Eagle Super Lite is included, then call a franchised Jayco dealer with recall number 11V251.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V251000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 11V251 |
| NHTSA recall # (full) | 11V251000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →