Recall 11V250 affects 135 2011 Starcraft Autumn Ridge, Lexion S-Lite, and Autumn Ridge Ar-One trailers for cracked leveling-jack bolts. Repair is free at Starcraft dealers.
Starcraft is recalling 135 2011 Autumn Ridge, Lexion S-Lite, and Autumn Ridge Ar-One travel trailers because bolts attaching the leveling jacks to the trailer frame can crack and break. If a jack separates while the trailer is moving, a crash, injury, or death can result; the Starcraft dealer repair will be free once available.
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What's wrong?
The leveling jacks on the 2011 Starcraft Autumn Ridge, Lexion S-Lite, and Autumn Ridge Ar-One travel trailers are the mechanical supports used to steady the trailer when it is parked. The jacks attach to the trailer frame with bolts, so the frame carries the load while each jack holds its position against the ground.
On affected trailers, the bolts that attach the leveling jacks to the frame can be cracked. A cracked bolt has less strength than the attachment needs. If the cracks progress and all of the bolts at a jack break, the jack can come loose from the frame instead of staying mounted where it belongs.
There is no warning sign before failure. The problem is at the jack-to-frame attachment, so an owner should not expect a dashboard light, sound, or towing change to give advance notice.
Who's affected?
Covers the Autumn Ridge, Lexion S-Lite, and Autumn Ridge Ar-One trailer lines, all tied to the integrated jack, leveler, and stabilizer equipment.
| 2011 Starcraft Autumn Ridge | Integrated jack/leveler/stabilizer |
|---|---|
| 2011 Starcraft Lexion S-Lite | Integrated jack/leveler/stabilizer |
| 2011 Starcraft Autumn Ridge Ar-One | Integrated jack/leveler/stabilizer |
| Units affected | 135 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If a leveling jack comes loose while the vehicle is moving, it can create crash, injury, or death risk. Schedule the recall repair and have the jack fasteners checked before towing or travel. Repair will be free at any franchised Starcraft dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Starcraft Autumn Ridge, Lexion S-Lite, or Autumn Ridge Ar-One is included in this recall.
- Contact Starcraft customer service at 1-800-945-4787 to confirm current repair instructions before towing or driving with the trailer.
- Ask a franchised Starcraft dealer about the free leveling-jack fastener replacement that secures the jacks to the trailer frame.
- Bring the recall notice if you have it, and reference recall number 11V250 when you call.
- Avoid towing the trailer until Starcraft or the dealer confirms the jack fasteners are secure.
What happens at the repair
At the dealer, a Starcraft technician replaces the fasteners that attach the leveling jacks to the trailer frame with stronger fasteners. The work focuses on the jack mounting hardware, where cracked bolts can let a jack come loose from the frame. The dealer repair will be free once available, with parts and labor covered under recall 11V250. When you call the service desk, give the campaign number and the trailer model: 2011 Autumn Ridge, Lexion S-Lite, or Autumn Ridge Ar-One.
Timeline
| April 21, 2011 | NHTSA published the recall |
|---|---|
| May 31, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V250?
Recall 11V250 covers 135 2011 Starcraft Autumn Ridge, Lexion S-Lite, and Autumn Ridge Ar-One travel trailers with leveling-jack bolts that can crack and break. If the jack comes loose while the trailer is moving, the official consequence is crash, injury, or death. Starcraft dealers replace the fasteners for free.
What should I do if my 2011 Starcraft Autumn Ridge, Lexion S-Lite, or Autumn Ridge Ar-One is on this recall?
Check your VIN to confirm your specific trailer is included in recall 11V250. If it is, contact a franchised Starcraft dealer to schedule replacement of the leveling-jack fasteners. Reference recall number 11V250 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Starcraft's remedy says dealers replace the leveling-jack fasteners free of charge. The covered work is performed through a franchised Starcraft dealer.
What is the safety risk?
The risk is that cracked leveling-jack bolts can break, letting the jack come loose from the trailer frame while the vehicle is moving. Starcraft's filing for recall 11V250 lists crash, injury, or death as the possible consequence. The fix is replacement fasteners installed free by the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V250000 |
|---|---|
| Starcraft customer service | 1-800-945-4787 |
| NHTSA recall # | 11V250 |
| NHTSA recall # (full) | 11V250000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →