Recall 11V237 affects 1,123 2007-2011 New Flyer low-floor transit buses for a rear side exit door defect. New Flyer repairs them free.
New Flyer is recalling 1,123 2007-2011 Low Floor transit buses, including D40LF, D35LF, and D40LFR models, because the teeter lever base does not fully engage the cam plate in the rear side exit door assembly. If the assembly fails, the rear side exit door can operate improperly and a passenger leaning on the door can fall through it; the dealer repair will be free once available.
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What's wrong?
The teeter lever assembly is part of the door latch and linkage on affected 2007-2011 New Flyer low floor transit buses. In plain terms, it helps transfer motion through the door mechanism so the latch can engage and release as designed when the door is operated. The latch system depends on the teeter lever base lining up cleanly with the cam plate, the shaped plate that guides that motion.
On these buses, there is insufficient engagement between the teeter lever base and the cam plate. The base and cam plate do not overlap enough to hold the linkage in the intended position. That leaves less mechanical contact in the door mechanism, so the latch no longer has the engagement New Flyer designed into the assembly.
Drivers are not given a specific symptom to watch for before the linkage problem appears. There is no warning sign before failure.
Who's affected?
Spans 9 New Flyer bus models across the 2007-2011 model years, all tied to the door latch component.
| 2008 New Flyer D40LF | Latch |
|---|---|
| 2010 New Flyer D35LF | Latch |
| 2009 New Flyer D35LFR | Latch |
| 2010 New Flyer D40LFR | Latch |
| 2009 New Flyer D40LFR | Latch |
| 2011 New Flyer DE35LFR | Latch |
| 2010 New Flyer DE40LFR | Latch |
| 2008 New Flyer D40LFR | Latch |
| 2007 New Flyer C40LFR | Latch |
| 2007 New Flyer D40LF | Latch |
| 2007 New Flyer D40LFR | Latch |
| 2008 New Flyer C40LF | Latch |
| 2008 New Flyer C40LFR | Latch |
| 2007 New Flyer D35LFR | Latch |
| 2009 New Flyer C40LFR | Latch |
| 2010 New Flyer C40LFR | Latch |
| 2010 New Flyer D35LFR | Latch |
| 2009 New Flyer C35LFR | Latch |
| Units affected | 1,123 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A failed teeter lever assembly can make the rear side exit door operate improperly. If a passenger leans on the door or is forced against it, the person is at risk of falling through the door and being injured. Keep passengers clear of a faulty rear side exit door until it is serviced. Repair will be free at any franchised New Flyer dealer once available.
What should I do?
- Check your VIN to confirm your 2007-2011 New Flyer D40LF, D35LF, D35LFR, D40LFR, DE35LFR, DE40LFR, C40LFR, C40LF, or C35LFR bus is included in this recall.
- Confirm with New Flyer customer service whether the free teeter lever assembly repair that restores proper rear side exit door operation is open for your bus.
- Reference recall number 11V237 when you call or schedule service.
- Bring the owner notice if New Flyer sent one to your fleet or transit agency.
- Keep passengers clear of the rear side exit door until the repair is complete.
What happens at the repair
At the dealer, a New Flyer technician works with Vapor Bus repair guidance for the teeter lever assemblies. The repair focuses on the engagement between the teeter lever base and the cam plate, the part issue described in the filing. The final dealer repair will be free once New Flyer confirms availability for the affected bus. The recall began on April 29, 2011, so ask New Flyer customer service or the service desk how the repair is handled for a bus still needing completion.
Timeline
| April 14, 2011 | NHTSA published the recall |
|---|---|
| April 29, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V237?
Recall 11V237 covers 1,123 2007-2011 New Flyer low floor transit buses equipped with teeter lever assemblies. Insufficient engagement between the teeter lever base and cam plate can make the rear side exit door operate improperly. New Flyer and Vapor Bus repair the affected buses for free.
What should I do if my 2007-2011 New Flyer D40LF, D35LF, D35LFR, D40LFR, DE35LFR, DE40LFR, C40LFR, C40LF, or C35LFR is on this recall?
Check your VIN to confirm your specific bus is included in recall 11V237. If it is, contact New Flyer customer service or Vapor Bus to arrange the teeter lever assembly repair. Reference recall number 11V237 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost, and New Flyer is working with Vapor Bus to repair the affected teeter lever assemblies free of charge.
What is the safety risk?
The risk is at the rear side exit door. If the teeter lever assembly fails, the door can operate improperly, and a passenger leaning on or forced against the door can fall through it and be injured.
What if I bought this New Flyer bus used?
The free recall repair still applies. Recalls follow the vehicle, not the first owner. Check your VIN to confirm whether the bus is included, then contact New Flyer customer service or Vapor Bus with recall number 11V237.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V237000 |
|---|---|
| New Flyer customer service | 1-847-777-6450 |
| NHTSA recall # | 11V237 |
| NHTSA recall # (full) | 11V237000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →