Recall 11V233 affects 2 2008 Quest Car Hauler Atc trailers with Norcold 1200 refrigerators. Repair is free through Norcold dealers.
Quest Car Hauler is recalling 2 2008 Atc trailers equipped with 1200 series Norcold refrigerators. The refrigerator safety device does not shut off power fast enough when high temperatures from a hydrogen gas leak are detected, raising the risk of fire; the dealer repair will be free once available.
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What's wrong?
The 1200 Series Norcold refrigerator in the 2008 Quest Car Hauler Atc trailer is an onboard cooling unit that uses electrical power to keep food and drinks cold while the trailer is parked or in use. It includes a sensing algorithm or a thermal switch, depending on the refrigerator, that is supposed to cut power when high temperatures are detected. That shutoff is the safety backstop that prevents overheating from becoming a fire hazard.
In the recalled refrigerators, that shutoff protection does not react fast enough. The sensor algorithm or thermal switch takes too long to stop power after high heat is detected, so the refrigerator stays energized during a condition the system is supposed to interrupt. The defect is in the response time of the safety device, not in an owner maintenance step.
There is no warning sign before failure. An owner should not rely on a smell, sound, message, or visible change from the refrigerator to know the shutoff system has failed.
Who's affected?
| 2008 Quest Car Hauler Atc | Equipment |
|---|---|
| Units affected | 2 |
Not every 2008 Quest Car Hauler Atc trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
The refrigerator shutoff system can respond too slowly when high temperatures come from a hydrogen gas leak. That leaves power on long enough for a fire risk. Schedule the recall work soon, and stop using the refrigerator if it overheats before service. Repair will be free at any franchised Quest Car Hauler dealer once available.
What should I do?
- Check your VIN to confirm your 2008 Quest Car Hauler Atc is included in this recall.
- Contact Norcold at 256-355-2090 for instructions on the free refrigerator remedy.
- Ask for a Norcold dealer that can perform the repair for the 1200 Series refrigerator high-temperature shutoff issue.
- Reference recall number 11V233 when you call.
- Keep the trailer away from ignition sources and stop using the refrigerator until the repair is complete.
What happens at the repair
Because the remedy status is not listed as available in this record, use the owner instructions in the recall notice before scheduling work. Quest Car Hauler is working with Norcold to identify affected trailer owners. Owners are instructed to contact a Norcold dealer for the free refrigerator remedy tied to Norcold defect report 10E049. The record does not describe the exact service steps, so ask the dealer what work will be performed on the 1200 series refrigerator and confirm that parts and labor are covered under the recall.
Timeline
| April 12, 2011 | NHTSA published the recall |
|---|---|
| April 12, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V233?
Recall 11V233 covers 2 2008 Quest Car Hauler Atc trailers equipped with 1200 Series Norcold refrigerators. The refrigerator shutoff sensor or thermal switch can fail to cut power fast enough after high temperatures from a hydrogen gas leak, creating a fire risk.
What should I do if my 2008 Quest Car Hauler Atc is on this recall?
Check your VIN to confirm your specific trailer is included in recall 11V233. If it is, contact Norcold at 256-355-2090 or a Norcold dealer for the refrigerator remedy. Reference recall 11V233 when you call. The remedy is free.
Is the recall repair free?
Yes. Federal recall law requires the safety recall remedy to be completed at no cost, and the filed remedy says affected owners will receive the Norcold refrigerator repair free of charge through Norcold dealers.
What is the safety risk?
The safety risk is fire. If the refrigerator has a hydrogen gas leak and reaches high temperatures, the sensing algorithm or thermal switch can fail to shut off power fast enough to prevent ignition.
What if I bought this trailer used?
The free remedy still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your 2008 Quest Car Hauler Atc is included, then contact Norcold at 256-355-2090 or a Norcold dealer with recall 11V233.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V233000 |
|---|---|
| Quest Car Hauler customer service | 256-355-2090 |
| NHTSA recall # | 11V233 |
| NHTSA recall # (full) | 11V233000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →