Recall 11V231 covers 2 2007 Prevost Le Mirage Xl 2 motor coaches with slow Norcold refrigerator shutoff protection. Norcold dealers provide the free remedy.
Prevost recall 11V231 covers 2 2007 Le Mirage Xl 2 motor coaches equipped with 1200-AC series Norcold refrigerators because the high-temperature shutoff does not respond fast enough. A delayed shutoff can leave a hydrogen gas leak hot enough to start a fire, and the Prevost dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The refrigerator in the 2007 Prevost Le Mirage Xl 2 is a 1200-AC Series Norcold unit installed as onboard equipment. Its cooling system includes protection that is supposed to cut power when high temperatures are detected. That shutoff is important because removing power is the designed way to stop the refrigerator from continuing to heat during an unsafe temperature condition.
On affected coaches, the protection system does not react fast enough. Some refrigerators use a sensing algorithm, and others use a thermal switch, but both versions have the same problem: the power shutoff comes too late after the high-temperature condition is detected. That delay leaves the refrigerator energized during the condition the safety device is meant to stop, which creates a fire risk.
There is no warning sign before failure. A driver or owner should not count on noise, smell, or a dashboard message to show that the refrigerator shutoff has fallen behind the temperature condition.
Who's affected?
| 2007 Prevost Le Mirage Xl 2 | Equipment |
|---|---|
| Units affected | 2 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
A refrigerator safety shutoff that reacts too late during a hydrogen gas leak can allow high heat to continue long enough for a fire. Treat refrigerator trouble or heat near the unit as a reason to stop using it and arrange service. Repair will be free at any franchised Prevost dealer once available.
What should I do?
- Check your VIN to confirm your 2007 Prevost Le Mirage Xl 2 is included in this recall.
- Contact a franchised Prevost dealer to confirm the current free repair path for the Norcold refrigerator high-temperature shutoff problem.
- Ask whether a Norcold dealer must complete the free remedy before you use the refrigerator again.
- Bring the recall notice if you have it, and reference recall number 11V231 when you call.
- Call Prevost customer service at 1-256-272-0441 with questions about owner notification or dealer routing.
What happens at the repair
At the dealer, a Prevost technician should follow the Norcold remedy for the 1200-AC refrigerator, which centers on the power shutoff controls tied to high temperature detection. Geomarc worked with Norcold to identify affected owners, and owners were instructed to use Norcold dealers for the free remedy. Because this record does not list the remedy as available, confirm the current repair path with a Prevost dealer before moving the coach in for service. The final dealer remedy is free once available.
Timeline
| April 7, 2011 | Owner notification mailed |
|---|---|
| April 8, 2011 | NHTSA published the recall |
Frequently asked questions
What is recall 11V231?
Recall 11V231 covers 2 2007 Prevost Le Mirage Xl 2 motor coaches equipped with 1200-AC Series Norcold refrigerators. The refrigerator shutoff protection can respond too slowly after high temperatures from a hydrogen gas leak, creating a fire risk. Norcold dealers provide the remedy for free.
What should I do if my 2007 Prevost Le Mirage Xl 2 is on this recall?
Check your VIN to confirm your specific coach is included in recall 11V231. If it is, contact a Norcold dealer for the refrigerator remedy. Reference recall 11V231 when you call, and ask Prevost or Norcold what service documentation they need.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be performed at no cost, and the source remedy says affected owners are instructed to contact Norcold dealers for the free repair. Prevost owners can also call 1-256-272-0441 for recall support.
What is the safety risk?
The safety risk is fire. The refrigerator has a sensing algorithm or thermal switch designed to shut off power when high temperatures are detected from a hydrogen gas leak, but the response time is not fast enough to prevent a fire.
When did the recall repair start?
The safety recall began on February 18, 2011. Because that date has passed, affected owners should treat the remedy as open and contact a Norcold dealer for the free refrigerator repair after confirming the VIN is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V231000 |
|---|---|
| Prevost customer service | 1-256-272-0441 |
| NHTSA recall # | 11V231 |
| NHTSA recall # (full) | 11V231000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →