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Campaign 11V227 Posted April 11, 2011 2,130 units

2006-2010 Startrans Buses Recall 11V227: A/C Fuse Holder

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 11V227 affects 2,130 2006-2010 Startrans transit buses for a loose evaporator-unit fuse that can arc. Retrofit kit and repair instructions are free.

Startrans is recalling 2,130 2006-2010 Senator, President, and Trolley transit buses equipped with Carrier GenV EM-1 evaporator units because the fuse can loosen in its holder and arc. If arcing is sufficient, the fuse holder can melt and a vehicle fire can occur; the Startrans dealer repair will be free once available.

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What's wrong?

The Carrier GenV EM-1 evaporator unit in affected 2006-2010 Startrans transit buses is part of the air conditioning system. The evaporator helps cool air before it moves through the passenger cabin. Its electrical circuit uses a fuse, which is meant to protect the unit by breaking the circuit when current is too high.

In recall 11V227, the problem is not the cooling coil itself. The fuse sits in a fuse holder, and time, heat, or vibration can loosen that connection. Once the fuse is loose, electricity has to pass through a poor contact point. That creates high resistance, which builds heat and can produce electrical arcing at the holder.

The filing does not list an owner-visible symptom before the fuse loosens in the holder. There is no warning sign before failure.

Who's affected?

Covers Startrans bus lines from the 2006-2010 model years, all involving the air conditioner.

2007 Startrans Senator Air conditioner
2009 Startrans Canidate Ii Air conditioner
2008 Startrans Canidate Air conditioner
2010 Startrans Canidate Air conditioner
2008 Startrans Azure Hybrid Air conditioner
Units affected2,130

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

Electrical arcing at the fuse holder can overheat the part, melt the holder, and lead to a vehicle fire. There is no listed warning sign before failure, so schedule the recall work promptly and ask Startrans how to handle the vehicle until the repair is complete. Repair will be free at any franchised Startrans dealer once available.

What should I do?

  1. Check your VIN to confirm your 2006-2010 Startrans Senator, Canidate Ii, Canidate, Azure Hybrid, Sentinel Bus, Senator Hd, President, E-Lo, Senator Tour Liner, Senator Ii, or Trolley is included in this recall.
  2. Review any Startrans or Carrier notice for instructions on getting the Carrier GenV EM-1 retrofit kit.
  3. Call Carrier at 1-800-793-4741 or Startrans customer service with questions, and reference recall number 11V227 when you call.
  4. Schedule the free air-conditioner fuse-holder retrofit that addresses loose fuses, high resistance, arcing, and fire risk.
  5. Avoid operating the bus until the air-conditioner retrofit is complete if you see signs of heat damage, melting, smoke, or electrical odor near the Carrier evaporator unit.

What happens at the repair

At the dealer or repair location Startrans directs, a Startrans technician uses Carrier's retrofit kit and repair instructions for the GenV EM-1 evaporator unit. The work addresses the fuse and fuse holder condition tied to heat, vibration, and loosening. The recall repair is free. Startrans began the safety recall on April 18, 2011, and the remedy path named Carrier for the kit and instructions. The filing does not provide a separate reimbursement program, so reimbursement is not addressed in this section.

Timeline

April 11, 2011 NHTSA published the recall
April 18, 2011 Owner notification mailed

Frequently asked questions

What is recall 11V227?

Recall 11V227 covers 2,130 2006-2010 Startrans transit buses with Carrier GenV EM-1 evaporator units. The air-conditioner fuse can loosen in its holder, create high resistance and arcing, melt the fuse holder, and lead to a vehicle fire. The retrofit service is free.

What should I do if my 2006-2010 Startrans bus is on this recall?

Check your VIN to confirm your specific bus is included in recall 11V227. If it is, contact Startrans service or Carrier at 1-800-793-4741 for the retrofit kit and repair instructions. Reference recall 11V227 when you call. The repair is free.

Is the recall repair free?

Yes. Startrans said the retrofit kit service and repair instructions are provided free of charge. Federal recall law requires the manufacturer to fix the safety defect at no cost to the owner.

What is the safety risk?

The safety risk is fire. If the air-conditioner fuse loosens in the fuse holder, high resistance and arcing can occur. If arcing is sufficient, the fuse holder can melt and a vehicle fire can occur.

When did the Startrans recall repair begin?

The Startrans safety recall began on April 18, 2011. Owners were directed to get the Carrier retrofit kit and repair instructions for buses equipped with the affected Carrier GenV EM-1 evaporator units.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/11V227000
Startrans customer service1-800-793-4741
NHTSA recall #11V227
NHTSA recall # (full)11V227000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →