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Campaign 11V220 Posted April 6, 2011 171 units

2003-2011 Setra S417/S417 Tc Recall 11V220: Glass Marking

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 11V220 covers 171 2003-2011 Setra S417 and S417 Tc motor coaches with incorrectly marked partition glass. Free repair at a Setra dealer.

Setra is recalling 171 2003-2011 S417 and S417 Tc motor coaches because the driver partition glass lacks the required DOT markings under FMVSS 205. The markings matter because the standard sets minimum glazing safety requirements, and the Setra dealer repair will be free once available.

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What's wrong?

The partition glass behind the driver on 2003-2011 Setra S417 and S417 Tc motor coaches is part of the bus glazing system. That glass helps separate the driver area from the passenger area and still needs the correct safety markings. DOT markings show that the glazing was identified and marked for the federal glazing standard.

On affected motor coaches, the partition glass itself was not marked correctly. The issue is a compliance problem with the required DOT markings, not a described crack, leak, or loose mounting condition in the recall summary. Without the required marking, an owner, inspector, or service technician lacks the intended label confirming the glass was marked as required.

There is no warning sign before failure. The recall does not describe a driver-visible symptom, noise, warning light, or handling change tied to this marking issue.

Who's affected?

Spans the S417 and S417 Tc across 9 model years, all tied to the same side or rear glass visibility component.

2006 Setra S417 visibility component
2003 Setra S417 visibility component
2004 Setra S417 visibility component
2005 Setra S417 visibility component
2007 Setra S417 visibility component
Units affected171

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

This recall concerns partition glass that does not meet the federal glazing safety standard for vehicles in the United States. That standard sets minimum safety requirements, so treat an included VIN as needing dealer attention even without a warning sign. Repair will be free at any franchised Setra dealer once available.

What should I do?

  1. Check your VIN to confirm your 2003-2011 Setra S417 or S417 Tc is included in this recall.
  2. Contact Setra customer service at 1-800-882-8054 to confirm current repair instructions for your bus.
  3. Ask a franchised Setra dealer about the free partition-glass replacement that fixes the missing DOT markings behind the driver.
  4. Bring the owner notice if you have it. If not, reference recall number 11V220 when you call.
  5. Keep the bus in service only if the operator confirms it meets your local compliance requirements before the glass is replaced.

What happens at the repair

At the dealer, a Setra technician replaces the partition glass behind the driver with glass that has the required DOT markings. The dealer repair is the partition-glass replacement described by Setra, and parts and labor are covered once the repair is available. The filing described the safety recall as expected to begin in May 2011, so ask the Setra dealer to confirm the current repair status before bringing the coach in for service.

Timeline

April 6, 2011 NHTSA published the recall
May 2, 2011 Owner notification mailed

Frequently asked questions

What is recall 11V220?

Recall 11V220 covers 171 2003-2011 Setra S417 and S417 Tc motor coaches with partition glass behind the driver that lacks the required DOT markings under FMVSS 205. Setra dealers replace the partition glass for free.

What should I do if my 2003-2011 Setra S417 or S417 Tc is on this recall?

Check your VIN to confirm your specific coach is included in recall 11V220. If it is, contact a franchised Setra dealer to schedule replacement of the partition glass behind the driver. Reference recall number 11V220 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to perform recall repairs at no cost, and Setra dealers replace the affected partition glass free of charge. Parts and labor are covered when your VIN is included in recall 11V220.

What is the safety risk?

The issue is a federal glazing compliance problem. The driver partition glass on affected Setra coaches lacks the required DOT markings under FMVSS 205, which is used to confirm minimum safety requirements for vehicle glazing in the United States. Setra fixes it by replacing the glass.

When did the recall repair begin?

Setra expected the recall repair to begin during May 2011. Since that date has passed, owners should treat the dealer remedy as open and call a franchised Setra dealer with recall number 11V220 to arrange the free partition-glass replacement.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/11V220000
Setra customer service1-800-882-8054
NHTSA recall #11V220
NHTSA recall # (full)11V220000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →