Recall 11V214 covers 2 2008 Orion Vii transit buses with teeter lever engagement that makes the rear side exit door operate improperly. Repair is free.
Orion is recalling 2 2008 Vii transit buses equipped with teeter lever assemblies because the lever base does not engage the cam plate enough. Failure can make the rear side exit door operate improperly and leave a passenger at risk of falling through the door and being injured; the dealer repair will be free once Orion makes it available.
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What's wrong?
The recalled part is in the door latch and linkage system on 2008 Orion Vii transit buses. A teeter lever assembly is a small moving lever that transfers motion inside the latch mechanism, while the cam plate is the shaped plate it engages so the latch moves in the right sequence. When the pieces mesh correctly, the door hardware locks and releases as intended.
On these buses, the teeter lever base does not engage the cam plate deeply enough. That shallow contact leaves less margin for the latch mechanism to hold its intended position during door operation. If the lever slips out of proper engagement, the door latch linkage no longer has the same controlled movement.
There is no warning sign before failure. An operator should not rely on a sound, light, or gradual change in door feel to identify this defect before the latch mechanism fails.
Who's affected?
| 2008 Orion Vii | Latch |
|---|---|
| Units affected | 2 |
Not every 2008 Orion Vii bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the teeter lever assembly fails, the rear side exit door will operate improperly. A passenger leaning on or forced against that door can fall through it and be injured. Use extra care around that exit, keep passengers from leaning on it, and arrange service. Repair will be free at any franchised Orion dealer once available.
What should I do?
- Check your VIN to confirm your 2008 Orion Vii transit bus is included in this recall.
- Contact Orion customer service at 1-800-716-7566 for repair instructions before the bus returns to passenger service.
- Schedule the free rear side exit door repair that corrects the teeter lever assembly engagement problem.
- Reference recall number 11V214 when you call, and have the owner notice ready if Orion sent one.
- Keep passengers away from leaning or pressing against the rear side exit door until the repair is complete.
What happens at the repair
The filed remedy says Orion is working with Vapor Bus to repair the affected buses at no charge. Once the repair is available, an Orion technician or authorized repair provider will address the teeter lever assembly so the teeter lever base and cam plate engage correctly. Parts and labor are covered under the recall. Because the reimbursement plan is not listed in the source record, this section does not add a reimbursement claim.
Timeline
| April 1, 2011 | NHTSA published the recall |
|---|---|
| April 29, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V214?
Recall 11V214 covers 2 2008 Orion Vii transit buses equipped with teeter lever assemblies in the rear side exit door latch system. Insufficient engagement between the teeter lever base and cam plate can make the rear side exit door operate improperly.
What should I do if my 2008 Orion Vii is on this recall?
Check your VIN to confirm your specific bus is included in recall 11V214. If it is, contact an Orion service provider or call 1-800-716-7566 and reference recall 11V214. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the recall remedy says the affected buses are repaired free of charge. Orion is working with Vapor Bus on the door latch repair.
What is the safety risk?
The safety risk is passenger injury from an improperly operating rear side exit door. If the teeter lever assembly fails, a passenger leaning on or forced against the door can fall through the door and sustain injuries.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V214000 |
|---|---|
| Orion customer service | 1-800-716-7566 |
| NHTSA recall # | 11V214 |
| NHTSA recall # (full) | 11V214000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →