Recall 11V210 covers 3,437 2008-2011 Dodge Sprinter 2500 and Sprinter 3500 vehicles with seat belts that fail to lock. Free dealer repair.
Dodge is recalling 3,437 2008-2011 Sprinter 2500 and Sprinter 3500 vehicles equipped with the optional three-seat passenger bench because second-row seat belts do not meet federal locking and strength requirements. In a crash, the belt problem increases the risk that a passenger is not properly restrained, and the dealer repair will be free once available.
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What's wrong?
The second row bench seat belts in affected 2008-2011 Dodge Sprinter 2500 and Sprinter 3500 vans are supposed to restrain passengers in the rear passenger compartment. The belt retractor should lock during a hard stop or crash, and the belt assembly should hold the occupant against the seat instead of letting the belt pull free or stretch out of position.
On these vans, the safety belts fitted to the optional bench seat do not meet the required occupant protection standards. The belts do not lock as required, and the assembly loop does not meet the minimum force requirement. That means the belt hardware and stitching are not proven to hold the load the system is designed to handle in a crash.
There is no warning sign before failure. The belt can look normal, buckle normally, and still fail to lock or hold properly when the passenger needs it most.
Who's affected?
Spans Sprinter 2500 and Sprinter 3500 vans across the 2008, 2009, 2010, and 2011 model years, all tied to the seat belt component.
| 2008 Dodge Sprinter 2500 | seat belt |
|---|---|
| 2009 Dodge Sprinter 3500 | seat belt |
| 2008 Dodge Sprinter 3500 | seat belt |
| 2010 Mercedes-Benz Sprinter 2500 | seat belt |
| 2011 Freightliner Sprinter 2500 | seat belt |
| 2010 Mercedes-Benz Sprinter 3500 | seat belt |
| 2009 Freightliner Sprinter 2500 | seat belt |
| 2008 Freightliner Sprinter 3500 | seat belt |
| 2011 Mercedes-Benz Sprinter 3500 | seat belt |
| 2011 Mercedes-Benz Sprinter 2500 | seat belt |
| 2009 Freightliner Sprinter 3500 | seat belt |
| 2008 Freightliner Sprinter 2500 | seat belt |
| 2010 Freightliner Sprinter 3500 | seat belt |
| 2010 Freightliner Sprinter 2500 | seat belt |
| 2009 Dodge Sprinter 2500 | seat belt |
| Units affected | 3,437 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included in this recall.
What's the safety risk?
In a crash, the safety belts can fail to restrain a seated occupant as required, increasing the risk of injury or death. There is no owner warning sign listed for this seat belt issue. Confirm your VIN and schedule inspection soon. Repair will be free at any franchised Dodge dealer once available.
What should I do?
- Check your VIN to confirm your 2008-2011 Dodge Sprinter 2500 or Sprinter 3500 is included in this recall.
- Contact a franchised Dodge dealer to ask about the free seat-belt inspection and replacement.
- Reference recall number 11V210 when you call so the service desk can find the campaign.
- Bring the July 15, 2011 owner letter if you have it.
- Avoid using the optional passenger-compartment bench seat until the seat belts have been inspected and any noncompliant assemblies have been replaced.
What happens at the repair
At the dealer, a Dodge technician inspects the seat belt assemblies for the optional three-seat bench in the passenger compartment. Any seat belt assembly that does not meet the required locking or force-performance requirements is replaced free of charge under campaign 11V210. The safety recall began on July 15, 2011. No separate reimbursement program is listed in the recall record, so this section does not add reimbursement instructions.
Timeline
| March 30, 2011 | NHTSA published the recall |
|---|---|
| July 15, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V210?
Recall 11V210 covers 3,437 2008-2011 Dodge Sprinter 2500 and Sprinter 3500 vans with optional passenger-compartment bench seats. The second-row seat belts did not meet federal lockup and strength requirements. In a crash, the belt system can fail to restrain an occupant properly, increasing injury or death risk.
What should I do if my 2008-2011 Dodge Sprinter 2500 or Sprinter 3500 is on this recall?
Check your VIN to confirm your specific van is included in recall 11V210. If it is, contact a franchised Dodge dealer and ask for the seat-belt inspection. The dealer will replace any noncompliant seat-belt assemblies for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 11V210, Mercedes-Benz said dealers will inspect the seat belts and replace any seat-belt assemblies that do not meet the requirements free of charge.
What is the safety risk in recall 11V210?
The safety risk is improper occupant restraint in a crash. Recall 11V210 involves second-row seat belts that can fail to lock as required or fail minimum assembly-loop force requirements. If that happens during a crash, the seated passenger has a higher risk of injury or death.
What if I bought my Dodge Sprinter used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific Sprinter is included in recall 11V210, then reference the recall number when you call a franchised Dodge dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V210000 |
|---|---|
| Dodge customer service | 843-695-5000 |
| NHTSA recall # | 11V210 |
| NHTSA recall # (full) | 11V210000 |
Source documents
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Download Recall Document (PDF) (PDF)
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Download Recall Investigation Document (PDF) (PDF)
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Download Recall Document (PDF) (PDF)
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Download Recall Document (PDF) (PDF)
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Download Owner Notification Letter (PDF)
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Download Recall Document (PDF) (PDF)
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Download Owner Notice (PDF)
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Download Defect / Noncompliance Notice (PDF) (PDF)
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Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →