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Campaign 11V189 Posted March 21, 2011 25,176 units

1999-2009 E-Ton BEAMER/Matrix Recall 11V189: Switch Defect

RN
Reviewed by the RecallNotify editorial team
Published June 2, 2026

Recall 11V189 affects 25,176 1999-2009 E-Ton Matrix, Beamer, and PN2 scooters for reversed handlebar switches. Repair is free at any franchised E-Ton dealer.

E-Ton is recalling 25,176 1999-2009 Matrix 50, Matrix Rx 150, and PN2 scooters because the engine on/off switch and high/low beam switch are reversed on the handlebars. That layout can confuse the rider, cause the scooter to lose power during operation, and increase the risk of a crash; the dealer repair will be free once available.

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What's wrong?

The engine on/off switch on these 1999-2009 E-Ton motorcycles is the handlebar control that lets the rider shut the engine off without reaching for another switch. The high/low beam light switch controls headlight intensity for riding at night or in traffic. Under the federal control layout named in recall 11V189, the engine on/off switch belongs on the right handlebar, and the high/low beam switch belongs on the left handlebar.

On affected Matrix 50, Matrix Rx 150, PN2, PN2B/BEAMER 50, PN2C, PN2G, and PN2F/BEAMER Rx 150 motorcycles, those switch positions are reversed. That means the rider's hand finds the headlight beam control where the engine shutoff control is expected, and the engine shutoff control where the light control is expected. The defect is an incorrect switch location, not a broken ignition switch.

There is no warning sign before failure. The controls are already installed in the wrong positions, so the main thing an owner notices is that the handlebar layout does not match the required motorcycle control arrangement.

Who's affected?

Spans 7 E-Ton scooter lines across the 1999-2009 model years, all tied to the ignition-switch electrical system.

2008 E-Ton Matrix 50 electrical system
2008 E-Ton Matrix Rx 150 electrical system
2000 E-Ton PN2 electrical system
1999 E-Ton PN2 electrical system
2008 E-Ton PN2B/BEAMER 50 electrical system
Units affected25,176

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific scooter is included.

What's the safety risk?

Confusing handlebar switch placement can lead a rider to use the wrong switch, causing the scooter to lose power during operation and increasing crash risk. Use extra care with the handlebar switches and schedule the recall repair soon. Repair will be free at any franchised E-Ton dealer once available.

What should I do?

  1. Check your VIN to confirm your 1999-2009 E-Ton Matrix 50, Matrix Rx 150, PN2, PN2B/BEAMER 50, PN2C, PN2G, or PN2F/BEAMER Rx 150 is included in this recall.
  2. Call E-Ton at 1-866-224-3318 to ask when the free handlebar-switch repair is open.
  3. Reference recall number 11V189 when you call so E-Ton can match your scooter to the reversed-switch recall.
  4. Keep the recall notice with the scooter if E-Ton mailed one, and bring it when the repair is scheduled.
  5. Ride cautiously until the repair. The reversed engine on/off and high/low beam switches can confuse the rider and cut power during operation.

What happens at the repair

Once the repair is available, an E-Ton technician will repair the scooters by reversing the misplaced function switch locations. The engine on/off switch belongs on the right handlebar, and the high/low beam light switch belongs on the left handlebar. The listed scooters were built with those switch locations reversed. The dealer repair will be free once E-Ton opens the remedy. Parts and labor are covered under the recall.

Timeline

March 21, 2011 NHTSA published the recall
April 14, 2011 Owner notification mailed

Frequently asked questions

What is recall 11V189?

Recall 11V189 covers 25,176 1999-2009 E-Ton scooters with reversed handlebar switch locations. The engine on/off switch and high/low beam switch are on the wrong sides, which can confuse the rider and cause power loss during operation. E-Ton dealers will repair the switch functions for free.

What should I do if my 1999-2009 E-Ton Matrix 50, Matrix Rx 150, PN2, PN2B/BEAMER 50, PN2C, PN2G, or PN2F/BEAMER Rx 150 is on this recall?

Check your VIN to confirm your specific scooter is included in recall 11V189. If it is, contact a franchised E-Ton dealer or E-Ton at 1-866-224-3318 to arrange the free handlebar switch repair. Reference recall number 11V189 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and E-Ton says dealers will repair the scooters and correct the switch function locations free of charge.

What is the safety risk?

The risk is rider confusion while using the handlebar switches. Because the engine on/off switch and high/low beam switch are reversed, the scooter can lose power during operation, increasing crash risk. Confirm your VIN, then arrange the free repair if your scooter is included.

What if I bought my E-Ton scooter used?

The free recall repair still applies. Recall coverage follows the scooter, not the first owner. Check your VIN to confirm whether your specific E-Ton scooter is included, then call an E-Ton dealer or E-Ton with recall number 11V189.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/11V189000
E-Ton customer service1-866-224-3318
NHTSA recall #11V189
NHTSA recall # (full)11V189000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →