Recall 11V151 affects 12,612 2010 Volkswagen Routan vehicles for ignition-key displacement that can shut off the engine. Repair is free at any franchised Volkswagen dealer.
Volkswagen is recalling 12,612 2010 Routan vehicles because the ignition key can move from run to accessory while driving, shutting off the engine. A sudden engine shutdown raises crash risk, and the Volkswagen dealer repair will be free once available.
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What's wrong?
The ignition switch on the 2010 Volkswagen Routan holds the key in the selected position and tells the electrical system whether the van is off, in accessory mode, or running. In the run position, it keeps power flowing to the engine controls and other driving systems while the vehicle is moving.
In affected Routans, the key can move out of the run position and slip into the accessory position while the van is being driven. When that happens, the engine shuts off because the ignition switch no longer keeps the vehicle in its normal running state. The problem is in the way the key and switch stay seated during driving, not in the engine itself.
There is no warning sign before failure. The owner notices the problem only when the key position changes and the engine shuts off while driving.
Who's affected?
| 2010 Volkswagen Routan | electrical system |
|---|---|
| Units affected | 12,612 |
Not every 2010 Volkswagen Routan minivan is on the list. Check your VIN to confirm whether your specific minivan is included.
What's the safety risk?
A sudden engine shutoff while driving increases the risk of a crash. If the engine shuts off, signal, steer to a safe place, and call a Volkswagen dealer for recall guidance before continuing. Repair will be free at any franchised Volkswagen dealer once available.
What should I do?
- Check your VIN to confirm your 2010 Volkswagen Routan is included in this recall.
- Contact a franchised Volkswagen dealer to confirm repair timing for your VIN.
- Ask about the free WIN module replacement that addresses ignition-key movement from run to accessory while driving.
- Bring the recall notice if Volkswagen mailed one. If not, reference recall number 11V151 when you call.
- Drive cautiously until the repair is complete. Pull over safely if the engine shuts off while driving.
What happens at the repair
At the dealer, a Volkswagen technician replaces the wireless ignition node, called the WIN module, at no charge. That module is part of the ignition system that reads the key position and keeps the vehicle in the selected mode. Volkswagen's remedy covers the replacement part and labor under the recall. If your VIN is included and the service desk says parts are not ready, ask when the free recall repair opens for your Routan.
Timeline
| March 1, 2011 | NHTSA published the recall |
|---|---|
| June 15, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V151?
Recall 11V151 covers 12,612 2010 Volkswagen Routan vehicles with an ignition switch defect. The key can move from run to accessory while driving, causing the engine to shut off. Volkswagen dealers will replace the WIN module free of charge.
What should I do if my 2010 Volkswagen Routan is on this recall?
Check your VIN to confirm your specific Routan is included in recall 11V151. If it is, contact a franchised Volkswagen dealer and ask to schedule the WIN module replacement. Reference recall number 11V151 when you call. The repair is free.
Is the recall repair free?
Yes. Volkswagen's recall remedy states that dealers will replace the WIN module free of charge. Federal recall law requires manufacturers to repair safety defects at no cost, regardless of where the vehicle was originally purchased.
What is the safety risk in recall 11V151?
The safety risk is sudden engine shutdown while driving. If the ignition key moves from run to accessory, the engine shuts off and crash risk rises. If your VIN is included, arrange the free Volkswagen dealer repair.
What if I bought my 2010 Volkswagen Routan used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your Routan is included, then call a franchised Volkswagen dealer with recall number 11V151.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V151000 |
|---|---|
| Volkswagen customer service | 1-800-822-8987 |
| NHTSA recall # | 11V151 |
| NHTSA recall # (full) | 11V151000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →