Recall 11V150 covers 144 2011 Mci J4500C, E4500, and J4500 motor coaches for miswired windshield wipers. Repair is free at any franchised Mci dealer.
Mci is recalling 144 2011 J4500C, E4500, and J4500 motor coaches equipped with DOGA windshield wipers because factory-installed wires were installed incorrectly and the wipers can stop working. That can reduce the driver's view and raise crash, injury, or property-damage risk; the Mci dealer repair will be free once available.
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What's wrong?
The windshield wiper system on 2011 Mci J4500C, E4500, and J4500 motor coaches is supposed to keep the windshield clear when rain or road spray blocks the driver's view. These coaches were equipped with DOGA windshield wipers. The wiper motor and wiring send power to the arms so the blades sweep the glass when the driver turns the system on.
On affected coaches, certain wiper wires were installed incorrectly at the Mci factory. Incorrect wiring can interrupt the power or control path that makes the wipers move. When that happens, the wipers fail to operate even though the driver has selected them, leaving the windshield uncleared during wet conditions.
There is no warning sign before failure. The problem is not tied to a dashboard light or a gradual change the driver can reliably notice before the wipers stop working.
Who's affected?
Covers J4500C, E4500, and J4500 coaches, all tied to the same wiper system.
| 2011 Mci J4500C | wiper system |
|---|---|
| 2011 Mci E4500 | wiper system |
| 2011 Mci J4500 | wiper system |
| Units affected | 144 |
A matching 2011 Mci coach model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Improperly installed windshield wiper wiring can reduce the driver's field of view and increase the risk of a crash, personal injury, or property damage. Treat any wiper problem as a reason to stop in a safe place and arrange service. Repair will be free at any franchised Mci dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Mci J4500C, E4500, or J4500 is included in this recall.
- Contact a franchised Mci dealer to ask about the free windshield-wiper wiring inspection and wire connection.
- Bring the recall notice if Mci mailed one. If not, reference recall number 11V150 when you call.
- Avoid driving in rain or poor visibility until the dealer confirms the wiper wiring has been inspected and repaired.
- Call Mci customer service at 1-800-241-2947 if the dealer needs help locating the recall.
What happens at the repair
At the dealer, a Mci technician inspects the DOGA windshield wiper installation and connects any windshield wiper wires that were installed incorrectly at the factory. The fix addresses wipers that fail to operate because the wiring was left improperly connected. The source remedy says this service is performed free of charge and that the safety recall began on March 14, 2011. If the dealer needs to confirm campaign details before scheduling, ask the service desk to reference recall 11V150 and Mci customer service.
Timeline
| March 1, 2011 | NHTSA published the recall |
|---|---|
| March 14, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V150?
Recall 11V150 covers 144 2011 Mci J4500C, E4500, and J4500 motor coaches with DOGA windshield wipers. Certain factory-installed wires were connected incorrectly, which can stop the windshield wipers from operating.
What should I do if my 2011 Mci J4500C, E4500, or J4500 is on this recall?
Check your VIN to confirm your specific coach is included in recall 11V150. If it is, contact a franchised Mci dealer to schedule the windshield-wiper inspection and wiring correction. Reference recall number 11V150 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mci dealers will inspect the windshield wipers and connect any improperly installed wires free of charge.
What is the safety risk?
The safety risk is reduced driver visibility if the windshield wipers stop working. That loss of visibility can increase crash risk or lead to personal injury or property damage. The dealer repair corrects the wiring issue for free.
What if I bought this Mci coach used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your coach is included, then call a franchised Mci dealer with recall number 11V150.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V150000 |
|---|---|
| Mci customer service | 1-800-241-2947 |
| NHTSA recall # | 11V150 |
| NHTSA recall # (full) | 11V150000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →