Home/ Recalls/ Dodge/ 11V139
Campaign 11V139 Posted March 1, 2011 195,798 units

2010 Dodge Journey/Grand Caravan Recall 11V139: Ignition Key

Recall 11V139 covers 195,798 2010 Dodge Journey AWD, Grand Caravan, and Town And Country for ignition-key displacement. Repair is free at any franchised Dodge dealer.

Dodge is recalling 195,798 2010 Journey AWD, Grand Caravan, and Town And Country vehicles because the ignition key can move from run to accessory while driving and shut off the engine. That shutdown can increase crash risk, and the dealer repair will be free once available.

Does this recall apply to your specific vehicle?

The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.

Check my VIN at NHTSA

RecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.

What's wrong?

The ignition switch on these 2010 Dodge Journey AWD, Grand Caravan, and Town And Country vehicles is the electrical switch controlled by the key. In the RUN position, it keeps the engine and driving systems powered while the vehicle is moving. In the ACCESSORY position, it is meant for parked use, when the driver wants power to items like the radio without running the engine.

On affected vehicles, the key can move out of RUN and into ACCESSORY while the vehicle is being driven. When that happens, the engine shuts off because the ignition switch is no longer holding the vehicle in its normal driving position. The problem is not that the engine has failed; the switch position has changed.

There is no warning sign before failure. The driver would notice the problem only when the engine shuts off while driving, so treat that symptom as related to the ignition recall until a Dodge dealer checks the vehicle.

Who's affected?

Covers the Journey AWD, Grand Caravan, and Town And Country from the 2010 model year, all tied to the ignition electrical system.

2010 Dodge Journey AWD electrical system
2010 Dodge Grand Caravan electrical system
2010 Chrysler Town And Country electrical system
Units affected195,798

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

An engine shutoff while driving raises crash risk because the vehicle loses power while traffic is still moving around it. If the engine stalls on the road, steer to a safe stop, use hazard lights, and call a Dodge dealer before making another trip. Repair will be free at any franchised Dodge dealer once available.

What should I do?

  1. Check your VIN to confirm your 2010 Dodge Journey AWD, Grand Caravan, or Town And Country is included in this recall.
  2. Use the owner notice mailed on June 20, 2011, or call Dodge customer service at 1-800-853-1403 for recall status before scheduling.
  3. Contact a franchised Dodge dealer once the repair is open to schedule the free WIN module replacement that fixes ignition-key movement from run to accessory.
  4. Reference recall number 11V139 when you call the dealer.
  5. Drive cautiously until the repair is complete. If the engine shuts off while driving, steer to a safe place and stop the vehicle.

What happens at the repair

The listed repair is replacement of the WIN module, the wireless ignition node that reads the key and keeps the ignition in the correct position. Once the dealer repair is available, a Dodge technician replaces the affected module at no charge. Parts and labor are covered under the recall. The filing said the safety recall was expected to begin during July 2011, so owners should confirm the vehicle's VIN before scheduling service and ask the dealer whether the module replacement is ready for that specific vehicle.

Timeline

March 1, 2011 NHTSA published the recall
June 20, 2011 Owner notification mailed

Frequently asked questions

What is recall 11V139?

Recall 11V139 covers 195,798 2010 Dodge Journey AWD, Grand Caravan, and Town And Country vehicles with an ignition defect. The key can move from run to accessory while driving, shutting off the engine. Dodge dealers replace the WIN modules for free.

What should I do if my 2010 Dodge Journey AWD, Grand Caravan, or Town And Country is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 11V139. If it is, contact a franchised Dodge dealer to schedule the WIN module replacement. Reference recall number 11V139 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 11V139, franchised Dodge dealers replace the WIN modules free of charge, including parts and labor.

What is the safety risk?

The safety risk is engine shutoff while driving. If the ignition key moves from run to accessory, the engine shuts off and crash risk increases. If your VIN is included, arrange the free WIN module replacement with a Dodge dealer.

What if I bought this vehicle used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your 2010 Dodge vehicle is included, then call a franchised Dodge dealer and reference recall 11V139.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/11V139000
Dodge customer service1-800-853-1403
NHTSA recall #11V139
NHTSA recall # (full)11V139000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →