Recall 11V131 covers 185 2005-2011 Ford E-350 paratransit vans with Carrier EM-1 evaporator fuse holders that can arc. Free remedy is available.
Ford recall 11V131 covers 185 2005-2011 E-350 paratransit vans equipped with Carrier GenV EM-1 evaporator units because heat, vibration, and age can loosen a fuse in the holder. High resistance and arcing can melt the fuse holder, with flame, smoke, and fire risk; the Ford dealer repair will be free once available.
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What's wrong?
The air conditioning evaporator unit on these 2005-2011 Ford E-350 paratransit vans is part of the passenger compartment cooling system. The Carrier GenV EM-1 unit moves air across an evaporator core, then the motor assembly pushes cooled air into the cabin. A fuse holder protects that motor circuit by holding the fuse tightly in place so current flows through a stable contact.
On affected vans, the Delphi Pack-Con III fuse holder inside the Allied Motion motor assembly does not keep the fuse secure over time. Heat, vibration, and age loosen the fuse in the holder. A loose fuse creates high electrical resistance, and that resistance can lead to arcing at the connection instead of a clean electrical path.
There is no warning sign before failure. The problem is inside the evaporator unit's electrical connection, so an owner or driver is not given a clear cabin warning before the fuse holder connection fails.
Who's affected?
Every listed E-350 model year points to the same owner-facing component: the air conditioner.
| 2007 Ford E-350 | Air conditioner |
|---|---|
| 2010 Ford E-350 | Air conditioner |
| 2009 Ford E-350 | Air conditioner |
| 2008 Ford E-350 | Air conditioner |
| 2006 Ford E-350 | Air conditioner |
| 2005 Ford E-350 | Air conditioner |
| 2011 Ford E-350 | Air conditioner |
| Units affected | 185 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
Electrical arcing in the fuse holder can melt the holder and bring flame, smoke, or fire. If you see smoke, smell burning, or notice flame, stop using the vehicle, move people away from it, and call a Ford dealer for recall guidance. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2005-2011 Ford E-350 is included in this recall.
- Contact Carrier or a franchised Ford dealer and ask whether the free remedy is open for your van.
- Reference recall number 11V131 when you call so the service desk can find the air-conditioner fuse-holder recall.
- Ask for the repair that secures the Carrier EM-1 evaporator fuse holder, which addresses loosening, arcing, smoke, flame, and fire risk.
- Bring the owner notice Ford sent after March 17, 2011 if you have it.
What happens at the repair
Braun's remedy record says owners were instructed to contact Carrier or a Braun dealer for the free remedy after the safety recall began on March 17, 2011. The source text does not name the exact replacement or inspection step for the evaporator unit fuse holder, so ask the service desk to match campaign 11V131 to the Carrier GenV EM1 evaporator unit on the Ford chassis. Parts and labor are covered by the recall once the remedy is available through the correct service channel.
Timeline
| February 24, 2011 | NHTSA published the recall |
|---|---|
| March 17, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V131?
Recall 11V131 covers 185 2005-2011 Ford E-350 paratransit vans with Carrier GenV EM-1 evaporator units. A fuse can loosen in its holder, creating high resistance and arcing. Ford provides the free remedy for included vehicles.
What should I do if my 2005-2011 Ford E-350 is on this recall?
Check your VIN to confirm your specific van is included in recall 11V131. If it is, contact a franchised Ford dealer and reference recall 11V131 when you call. The free remedy has been available since March 17, 2011.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 11V131, the remedy is free for included 2005-2011 Ford E-350 vans with the affected evaporator unit and fuse holder.
What is the safety risk?
The safety risk is fire. If the fuse loosens enough to create arcing, the fuse holder can melt and produce flame, smoke, or fire. If your VIN is included, arrange the free recall remedy before putting the van back into regular service.
What if I bought the Ford E-350 used?
The free recall remedy still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your used 2005-2011 Ford E-350 is included, then reference recall 11V131 when you contact the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V131000 |
|---|---|
| Ford customer service | 1-800-793-4741 |
| NHTSA recall # | 11V131 |
| NHTSA recall # (full) | 11V131000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →