Recall 11V123 affects 2,017 2006-2011 Goshen buses with Carrier evaporator fuse holders that can arc, melt, smoke, or flame. Repair is free.
Goshen is recalling 2,017 2006-2011 Euroshuttle, Gc Ii, G-Force, Pacer Ii, and Sentinel buses equipped with Carrier GENV EM-1 evaporator units because a fuse can loosen in its holder. High resistance and arcing can melt the fuse holder, with flame, smoke, or fire; the Goshen dealer repair will be free once available.
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What's wrong?
On 2006-2011 Goshen Euroshuttle, Gc Ii, G-Force, Pacer Ii, and Sentinel buses, the recalled part is the Carrier GenV EM-1 evaporator unit in the air-conditioning system. The evaporator unit helps cool cabin air, and its fuse and fuse holder protect the electrical circuit by interrupting power when current rises beyond the circuit's limit.
In affected buses, time, temperature, and vibration loosen the fuse inside the fuse holder. A loose fuse does not make solid electrical contact. That weak contact creates high resistance, which means the connection heats up instead of carrying current cleanly. The loose connection also creates arcing, a spark-like electrical jump inside the fuse holder.
Owners are not given a specific warning sign to watch for. There is no warning sign before failure.
Who's affected?
Spans five Goshen bus models across the 2006-2011 model years, all tied to the air conditioner component.
| 2006 Goshen Euroshuttle | Air conditioner |
|---|---|
| 2009 Goshen Gc Ii | Air conditioner |
| 2010 Goshen G-Force | Air conditioner |
| 2011 Goshen Pacer Ii | Air conditioner |
| 2011 Goshen Sentinel | Air conditioner |
| 2006 Goshen Sentinel | Air conditioner |
| 2007 Goshen Sentinel | Air conditioner |
| 2009 Goshen Sentinel | Air conditioner |
| 2010 Goshen Sentinel | Air conditioner |
| 2006 Goshen Pacer Ii | Air conditioner |
| 2010 Goshen Pacer Ii | Air conditioner |
| 2007 Goshen Gc Ii | Air conditioner |
| 2008 Goshen Gc Ii | Air conditioner |
| 2006 Goshen Gc Ii | Air conditioner |
| 2011 Goshen Gc Ii | Air conditioner |
| 2011 Goshen G-Force | Air conditioner |
| 2010 Goshen Gc Ii | Air conditioner |
| 2007 Goshen Euroshuttle | Air conditioner |
| 2008 Goshen Pacer Ii | Air conditioner |
| 2009 Goshen Pacer Ii | Air conditioner |
| 2008 Goshen Sentinel | Air conditioner |
| 2007 Goshen Pacer Ii | Air conditioner |
| Units affected | 2,017 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Arcing in the fuse holder can melt the holder and bring flame, smoke, or fire into the vehicle. If your VIN is included, schedule the retrofit kit installation promptly and ask the dealer what to avoid until the repair is complete. Repair will be free at any franchised Goshen dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2011 Goshen Euroshuttle, Gc Ii, G-Force, Pacer Ii, or Sentinel bus is included in this recall.
- Use the Goshen owner notice for instructions on obtaining the Carrier retrofit kit before scheduling service.
- Contact Goshen or your servicing Goshen dealer and reference recall number 11V123 when you call.
- Have the Carrier GenV EM-1 evaporator retrofit kit installed for free; the repair addresses the loose fuse that can arc and melt the fuse holder.
- Park the bus and keep the air-conditioning unit off if you see flame, smoke, or signs of melting near the evaporator unit.
What happens at the repair
Goshen's filing describes a free retrofit kit from Carrier for buses with the GENV EM-1 evaporator unit. The repair centers on the fuse holder, where the fuse can loosen and create high resistance and arcing. Once the kit and repair instructions are available to the service location, a Goshen technician follows Carrier's instructions and completes the retrofit at no charge. Parts and labor are covered under the recall. Because no separate reimbursement plan is listed, this section does not state a reimbursement process.
Timeline
| February 21, 2011 | NHTSA published the recall |
|---|---|
| March 7, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V123?
Recall 11V123 covers 2,017 2006-2011 Goshen Euroshuttle, Gc Ii, G-Force, Pacer Ii, and Sentinel buses equipped with Carrier GenV EM-1 evaporator units. The evaporator fuse can loosen in its holder, create high resistance and arcing, and damage the fuse holder. Goshen provides repair instructions and a free Carrier retrofit kit.
What should I do if my 2006-2011 Goshen bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 11V123. If it is, contact a franchised Goshen service location or Carrier at 1-800-793-4741 for the retrofit kit and repair instructions. The service is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Goshen says the Carrier retrofit service will be performed free of charge. Ask the service desk to reference recall 11V123 when arranging the kit and repair instructions.
What is the safety risk?
The safety risk is fire. If arcing is strong enough, the fuse holder can melt and be accompanied by flame and smoke. If your VIN is included, arrange the free Carrier retrofit service before continued use of the evaporator unit.
What if I bought the Goshen bus used?
The free recall service still applies. Recall eligibility follows the VIN, not the current owner or where the bus was purchased. Check your VIN, then reference recall 11V123 when you contact a Goshen service location or Carrier for the retrofit kit and repair instructions.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V123000 |
|---|---|
| Goshen customer service | 1-800-793-4741 |
| NHTSA recall # | 11V123 |
| NHTSA recall # (full) | 11V123000 |
Source documents
-
Download Owner Notification Letter (PDF)
-
Download Defect / Noncompliance Notice (PDF) (PDF)
-
Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →