Recall 11V120 covers 1,027 Webasto Hollandia 700, Hollandia Tvs 900, and Hollandia 600 sunroofs with glass-to-frame adhesive failure. Webasto performs the free recall repair.
Webasto is recalling 1,027 Hollandia 700, Hollandia Tvs 900, and Hollandia 600 sunroofs because the adhesive bond between the glass and metal frame can separate. If the glass comes loose, it can create a road hazard or strike a trailing vehicle and cause a crash; a Webasto dealer will complete the free repair once available.
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What's wrong?
The Hollandia 700, Hollandia Tvs 900, and Hollandia 600 sunroofs use a glass panel set into a metal frame. The adhesive bond between those parts is supposed to keep the glass attached while the sunroof faces heat, vibration, rain, and road movement. That bond is part of the roof opening, so it has to hold even when the vehicle is moving at speed.
In NHTSA campaign 11V120, the problem is that the glass-to-frame adhesive bond can debond. As the bond loosens, the glass no longer stays fully secured to the metal frame. If the bond separates completely, the sunroof glass can detach from the vehicle, increasing the risk to people in and around traffic.
The filing lists warning signs that the bond is failing: metal corrosion around the sunroof frame, wind noise, vibration, visible separation between the glass and frame, or water leakage. If you see or hear those signs, the sunroof needs recall inspection and repair.
Who's affected?
This scope is product-based: it covers Webasto Hollandia sunroof assemblies rather than one specific vehicle year.
| Webasto Hollandia 700 | visibility component |
|---|---|
| Webasto Hollandia Tvs 900 | visibility component |
| Webasto Hollandia 600 | visibility component |
| Units affected | 1,027 |
A matching Webasto Hollandia model name does not confirm inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If the sunroof glass separates, falling glass can create a road hazard, strike a trailing vehicle, and cause a crash. No warning sign is listed, so schedule the recall inspection promptly if your Hollandia sunroof is included. Repair will be free at any franchised Webasto dealer once available.
What should I do?
- Check your VIN to confirm your Webasto Hollandia 700, Hollandia Tvs 900, or Hollandia 600 sunroof is included in this recall.
- Watch for a Webasto recall notice if you have not received one, then use it to confirm the repair path for your installed sunroof.
- Call Webasto customer service at 1-888-749-8632 with questions and reference recall number 11V120 when you call.
- Ask Webasto how to schedule the glass-to-frame adhesive repair for sunroof glass that separates from the metal frame.
- Avoid driving with visible bond separation, frame corrosion, wind noise, vibration, or water leakage until Webasto gives repair instructions.
What happens at the repair
Webasto is handling this sunroof campaign for affected Hollandia 700, Hollandia 600, and Hollandia Tvs 900 units. The recall filing says identified owners received Webasto safety recall notices after the campaign began on October 8, 2010, but it does not describe the exact repair procedure in the remedy text. Once Webasto confirms the repair path, a Webasto technician will inspect the sunroof glass and frame for the bonding problem and complete the recall work free of charge. Keep the notice and any sunroof paperwork with the vehicle records when you contact Webasto.
Timeline
| October 8, 2010 | Owner notification mailed |
|---|---|
| February 24, 2011 | NHTSA published the recall |
Frequently asked questions
What is recall 11V120?
Recall 11V120 covers 1,027 Webasto Hollandia 700, Hollandia Tvs 900, and Hollandia 600 sunroofs installed on various passenger vehicles. The adhesive bond between the glass and metal frame can fail, letting the sunroof glass separate from the vehicle.
What should I do if my Webasto Hollandia sunroof is on this recall?
Check your VIN to confirm whether your specific vehicle is included in recall 11V120. If it is, contact Webasto at 1-888-749-8632 and reference recall 11V120. Webasto is handling the safety recall campaign for the affected sunroofs.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be performed at no cost to the owner. Webasto, the sunroof manufacturer, is handling this recall campaign for affected Hollandia 700, Hollandia Tvs 900, and Hollandia 600 sunroofs.
What is the safety risk?
The safety risk is separated sunroof glass. If the glass comes loose from the vehicle, it can fall into traffic, create a road hazard, strike a trailing vehicle, and increase crash risk. Reference recall 11V120 when you contact Webasto or the service desk.
What warning signs should I watch for?
Watch for corrosion around the sunroof frame, wind noise, vibration, visible bond separation, or water leakage. Those signs match the defect description for recall 11V120. If you see them, confirm your VIN and contact Webasto before scheduling repair guidance.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V120000 |
|---|---|
| Webasto customer service | 1-888-749-8632 |
| NHTSA recall # | 11V120 |
| NHTSA recall # (full) | 11V120000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →