Recall 11V104 affects 23 2011 Think City vehicles for a misadjusted shift linkage. Repair is free at any franchised Think dealer.
Think is recalling 23 2011 Think City vehicles because the linkage between the gear selector and transmission park mechanism can be improperly adjusted. If the park pawl does not engage, the vehicle can roll after the shifter is placed in park and raise the risk of a crash or injury; the dealer repair will be free once available.
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What's wrong?
The 2011 Think City uses a gear shift selector lever to tell the transmission which position the driver has chosen. When the lever is placed in Park, a linkage moves the transmission park mechanism so the park pawl, a metal locking catch inside the transmission, holds the vehicle in place.
On affected Think City vehicles, the linkage between the floor shifter and the transmission park mechanism is not adjusted correctly. The lever can appear to be in Park while the park pawl is not fully engaged inside the transmission. Without that full engagement, the vehicle does not reliably hold itself in place after the driver selects Park.
There is no warning sign before failure. The owner notices the problem only when the vehicle fails to stay put in Park, so the parking brake matters until the recall repair is complete.
Who's affected?
| 2011 Think Think City | automatic transmission |
|---|---|
| Units affected | 23 |
Not every 2011 Think City is on the list. Check your VIN to confirm whether your specific car is included.
What's the safety risk?
A Think City that fails to hold in park can roll after it is left parked, increasing the risk of a crash or injury to someone in its path. Use extra care when parking, keep people clear of the vehicle's path, and arrange the inspection and needed adjustments. Repair will be free at any franchised Think dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Think City is included in this recall.
- Watch for a Think owner notice if you have not received one, then follow the repair instructions in that notice.
- Contact Think customer service at 855-698-4465 to confirm repair timing and reference recall number 11V104 when you call.
- Use the parking brake every time you park until the park-pawl linkage adjustment is complete.
- Bring the recall notice to the dealer if you have it. The inspection, adjustment, and related repairs are free.
What happens at the repair
Once Think opens the dealer repair, a Think technician will inspect the linkage between the gear shift selector lever and the transmission park mechanism. The technician will adjust the linkage and make related repairs needed to help the Park position engage correctly. Parts and labor are covered under the recall. The recall filing does not give an owner notification schedule, so the final dealer repair is free once available, not already scheduled.
Timeline
| January 28, 2011 | Owner notification mailed |
|---|---|
| February 15, 2011 | NHTSA published the recall |
Frequently asked questions
What is recall 11V104?
Recall 11V104 covers 23 2011 Think Think City vehicles with an improperly adjusted gear-shift linkage. The park pawl in the transmission can fail to engage, so the vehicle can roll after the selector is placed in Park. Think dealers will inspect, adjust, and repair the linkage for free.
What should I do if my 2011 Think Think City is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 11V104. If it is, contact a Think dealer or Think's authorized service line at 855-698-4465 to arrange the inspection and linkage repair. Reference recall number 11V104 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Think's remedy says dealers will inspect, adjust, and repair the affected vehicles free of charge. Parts and labor are covered for the recall repair.
What is the safety risk?
The safety risk is rollaway after the vehicle is shifted into Park. If the park pawl does not engage, the Think City can move freely, increasing crash risk or injury risk for a person in the vehicle's path. Use the parking brake and confirm the VIN before arranging service.
What if I bought my Think City used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. If you never received a letter, check your VIN to confirm whether your 2011 Think City is included, then contact Think's authorized service line or a dealer for the free repair path.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V104000 |
|---|---|
| Think customer service | 855-698-4465 |
| NHTSA recall # | 11V104 |
| NHTSA recall # (full) | 11V104000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →