Recall 11V103 affects 5 2003-2006 Showhauler Motorhome vehicles with Norcold refrigerators that shut off too slowly, creating fire risk. Free remedy through Norcold dealers.
Showhauler is recalling 5 2003-2006 Motorhome recreational vehicles equipped with 1200-series Norcold refrigerators because the refrigerator shutoff controls do not respond fast enough when high temperatures are detected. A hydrogen gas leak can lead to a fire before power is cut, and the Showhauler dealer repair will be free once available.
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What's wrong?
The refrigerator in these 2003-2006 Showhauler Motorhome recreational vehicles is a 1200-series Norcold unit. Like an appliance in a house, it cools food and drinks, but it also has built-in heat controls. Those controls are supposed to cut power to the refrigerator when high temperatures are detected, so heat does not continue building inside the unit.
The defect is in the shutoff protection, not in normal cooling alone. The affected refrigerators use either a sensing algorithm or a thermal switch to stop power during an overheat condition. In this recall, those devices do not respond fast enough. That delayed shutoff allows high temperatures to continue long enough to create a fire risk.
There is no warning sign before failure. Do not assume the refrigerator is safe because it still cools normally or because no alarm has sounded.
Who's affected?
Covers the Showhauler Motorhome across the 2003, 2004, 2005, and 2006 model years under the recreational vehicle/trailer equipment component.
| 2003 Showhauler Motorhome | Recreational vehicle/trailer |
|---|---|
| 2005 Showhauler Motorhome | Recreational vehicle/trailer |
| 2004 Showhauler Motorhome | Recreational vehicle/trailer |
| 2006 Showhauler Motorhome | Recreational vehicle/trailer |
| Units affected | 5 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
In NHTSA campaign 11V103, the refrigerator shutoff system can fail to cut power fast enough during high temperatures from a hydrogen gas leak, increasing the risk of a fire. Confirm whether your 2003-2006 Motorhome is included and schedule the recall work. Repair will be free at any franchised Showhauler dealer once available.
What should I do?
- Check your VIN to confirm your 2003-2006 Showhauler Motorhome is included in this recall.
- Watch for Showhauler or Norcold recall instructions if you have not received a notice.
- Avoid using the 1200-series Norcold refrigerator until the remedy is complete.
- Contact a Norcold dealer to schedule the free refrigerator remedy that fixes the slow high-temperature shutoff response.
- Reference recall number 11V103 when you call, and bring any Showhauler or Norcold notice to the appointment.
What happens at the repair
The remedy path is tied to Norcold's refrigerator recall. Showhauler worked with Norcold to identify affected owners, and owners were instructed to contact Norcold dealers for the free remedy. The recall filing does not list a current repair time or a separate Showhauler dealer procedure. Once the remedy is available for your VIN, a Showhauler technician or Norcold dealer will complete the refrigerator remedy free of charge, including the work needed to correct the high-temperature shutoff response in the 1200-series Norcold refrigerator.
Timeline
| January 18, 2011 | NHTSA published the recall |
|---|---|
| May 9, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V103?
Recall 11V103 covers 5 2003-2006 Showhauler Motorhome vehicles equipped with 1200-series Norcold refrigerators. The refrigerator shutoff device can react too slowly after high temperatures from a hydrogen gas leak, which can allow a fire. Norcold dealers provide the remedy for free.
What should I do if my 2003-2006 Showhauler Motorhome is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 11V103. If it is, contact a Showhauler service contact or authorized Norcold dealer for the free refrigerator remedy. Reference recall 11V103 when you call. Norcold can be reached at 1-800-767-9101.
Is the recall repair free?
Yes. The recall remedy is free for included vehicles. Showhauler worked with Norcold to identify owners, and owners were instructed to contact Norcold dealers for the repair at no charge.
What is the safety risk?
The safety risk in recall 11V103 is fire. The Norcold refrigerator has a shutoff system meant to cut power when high temperatures are detected after a hydrogen gas leak, but the response time is not fast enough to prevent a fire.
What if I bought my Showhauler Motorhome used?
The free recall remedy still applies. A used vehicle owner can miss the original owner letter, so check your VIN to confirm whether your specific motorhome is included. If it is, reference recall 11V103 when contacting Showhauler service support or a Norcold dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V103000 |
|---|---|
| Showhauler customer service | 1-800-767-9101 |
| NHTSA recall # | 11V103 |
| NHTSA recall # (full) | 11V103000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →