Recall 11V078 affects 47 2011 Keystone Raptor RVs for fresh-water plumbing connected to the black waste tank. Repair is free at any franchised Keystone dealer.
Keystone is recalling 47 2011 Raptor recreational vehicles under recall 11V078 because the fresh water fill and draw line can be connected to the black waste water tank. That connection can contaminate the fresh water supply and increase the risk of personal injury; the dealer repair will be free once available.
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What's wrong?
The fresh water fill and draw line on a 2011 Keystone Raptor is the plumbing line used to move clean water into and out of the RV's fresh water system. That water feeds owner uses such as washing and other onboard water needs. The black waste water tank is separate and stores toilet waste, so those systems are supposed to stay isolated from each other.
On affected Raptor recreational vehicles, the fresh water line is connected to the black waste water tank instead of the fresh water tank. That wrong connection defeats the separation between clean water plumbing and waste storage. Filling the fresh water system sends water to the waste tank, and the line itself is exposed to a tank that is not meant for clean-water use.
There is no warning sign before failure. Owners will not necessarily see a broken part or hear a noise, because the problem is the way the plumbing was connected.
Who's affected?
| 2011 Keystone Raptor | Recreational vehicle/trailer |
|---|---|
| Units affected | 47 |
Not every 2011 Keystone Raptor trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the fresh water line is connected to the black waste water tank, drinking or using that water can expose occupants to contamination and increase the risk of personal injury. Avoid using the fresh water system until the plumbing is inspected and corrected by the dealer. Repair will be free at any franchised Keystone dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Keystone Raptor is included in this recall.
- Contact Keystone customer service at 1-866-425-4369 to ask about the free water-line inspection and correction for your trailer.
- Contact a franchised Keystone dealer to schedule the fresh-water-line inspection that checks for a connection to the black waste water tank.
- Bring the recall notice if Keystone mailed one. If not, reference recall number 11V078 when you call.
- Avoid using the fresh water system until the dealer verifies the fill and draw line is not connected to the black waste water tank.
What happens at the repair
At the dealer, a Keystone technician inspects the fresh water fill and draw lines to confirm they are routed correctly and not connected to the black waste water tank. If the plumbing is wrong, the technician corrects the water line routing. Keystone's remedy states this service is performed free of charge. The work focuses on separating the fresh water system from the waste water tank connection so the vehicle's water plumbing matches the intended layout.
Timeline
| February 3, 2011 | NHTSA published the recall |
|---|---|
| February 10, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V078?
Recall 11V078 covers 47 2011 Keystone Raptor recreational vehicles with a fresh-water fill or draw line that was connected to the black-waste-water tank. That defect can contaminate the fresh water and increase the risk of personal injury.
What should I do if my 2011 Keystone Raptor is on this recall?
Check your VIN to confirm your specific Raptor is included in recall 11V078. If it is, contact a franchised Keystone dealer to inspect the water lines and correct the plumbing if needed. Reference recall number 11V078 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Keystone says dealers will inspect the water lines and correct the plumbing for free if the lines are wrong.
Is it safe to use the fresh water system before the repair?
Do not rely on the fresh water system until the recall inspection is complete. Recall 11V078 says an incorrect connection to the black-waste-water tank can contaminate fresh water and increase the risk of personal injury.
What if I bought my Keystone Raptor used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2011 Keystone Raptor is included, then give the dealer recall number 11V078 when you schedule service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V078000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 11V078 |
| NHTSA recall # (full) | 11V078000 |
Source documents
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Download Recall Investigation Document (PDF) (PDF)
-
Download Recall Document (PDF) (PDF)
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Download Owner Notification Letter (PDF)
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Download Owner Notice (PDF)
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Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →