Recall 11V073 covers 158 1999-2010 Nrc Motor Home vehicles with Norcold refrigerator shutoff delays that raise fire risk. Free remedy through Norcold dealers.
Nrc is recalling 158 1999-2010 Motor Home vehicles equipped with 1200-series Norcold refrigerators because the sensor algorithm or thermal switch does not shut off power fast enough when high temperatures are detected from a hydrogen gas leak. If your VIN is included, the dealer repair will be free once available.
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What's wrong?
The refrigerator in the 1999-2010 Nrc Motor Home is a 1200-series Norcold unit. It uses an electric power feed to run the cooling system, and the recall filing says the affected refrigerators include either a sensing algorithm or a thermal switch. That safety device is supposed to detect high temperature and shut off power before heat builds into a fire risk.
NHTSA campaign 11V073 says the shutoff system does not react fast enough. The sensor algorithm or thermal switch detects heat, but its response time is not sufficient to stop power soon enough. If the refrigerator overheats, power can continue long enough for the heat condition to become a potential fire.
There is no warning sign before failure. Treat the refrigerator problem as hidden unless a dealer confirms that the recall repair has been completed.
Who's affected?
The scope runs from the listed 1999 model year through 2010, with the same equipment component named for each year.
| 2004 Nrc Motor Home | Equipment |
|---|---|
| 2002 Nrc Motor Home | Equipment |
| 2009 Nrc Motor Home | Equipment |
| 2007 Nrc Motor Home | Equipment |
| 2006 Nrc Motor Home | Equipment |
| 2001 Nrc Motor Home | Equipment |
| 2003 Nrc Motor Home | Equipment |
| 2000 Nrc Motor Home | Equipment |
| 2010 Nrc Motor Home | Equipment |
| 1999 Nrc Motor Home | Equipment |
| 2005 Nrc Motor Home | Equipment |
| 2008 Nrc Motor Home | Equipment |
| Units affected | 158 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A hydrogen gas leak can overheat the refrigerator, and the shutoff system can fail to cut power fast enough to prevent a fire. Confirm whether your VIN is included and arrange the recall remedy before relying on the refrigerator. Repair will be free at any franchised Nrc dealer once available.
What should I do?
- Check your VIN to confirm your 1999-2010 Nrc Motor Home is included in this recall.
- Watch for Nrc or Norcold recall instructions if you never received the owner notice.
- Contact a Norcold dealer for the free refrigerator safety remedy that updates the shutoff protection for high-temperature fire risk.
- Reference recall number 11V073 when you call about the 1200-series Norcold refrigerator repair.
- Avoid using the refrigerator until the free remedy is complete if it shows high-temperature, gas-leak, or electrical warning signs.
What happens at the repair
Nrc worked with Norcold to identify affected motorhome owners and direct them to Norcold dealers for the refrigerator remedy. At the dealer, the Norcold dealer provides the recall remedy for the 1200-series refrigerator free of charge. Because the remedy status is not labeled as available in this section record, confirm the repair path with the dealer before making the trip. The dealer repair will be free once available.
Timeline
| December 22, 2010 | Owner notification mailed |
|---|---|
| February 8, 2011 | NHTSA published the recall |
Frequently asked questions
What is recall 11V073?
Recall 11V073 covers 158 1999-2010 Nrc Motor Home vehicles equipped with 1200-series Norcold refrigerators. The refrigerator shutoff sensor or thermal switch does not stop power fast enough after high temperatures from a hydrogen gas leak, which creates fire risk. Norcold dealers provide the remedy for free.
What should I do if my 1999-2010 Nrc Motor Home is on this recall?
Check your VIN to confirm your specific motor home is included in recall 11V073. If it is, contact a Norcold dealer for the free refrigerator remedy, or call Norcold at 1-800-767-9101. Reference recall 11V073 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost, and Nrc's remedy instructions direct owners to Norcold dealers for the free repair. Parts and labor are covered for vehicles included in recall 11V073.
What is the safety risk in recall 11V073?
The safety risk is fire. In affected 1200-series Norcold refrigerators, the sensor algorithm or thermal switch does not shut off power fast enough when high temperatures occur from a hydrogen gas leak. Recall 11V073 identifies that delay as the condition that can fail to prevent a fire.
What if I bought my Nrc Motor Home used?
The free recall remedy still applies. Federal recall law follows the vehicle, not the first owner. If you bought the motor home used and never received a notice, check your VIN to confirm whether your specific 1999-2010 Nrc Motor Home is included before calling a Norcold dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V073000 |
|---|---|
| Nrc customer service | 1-800-767-9101 |
| NHTSA recall # | 11V073 |
| NHTSA recall # (full) | 11V073000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →