Recall 11V026 covers 23 2011 Think City vehicles for poor defroster performance that reduces windshield clearing. Repair is free at any franchised Think dealer.
Think is recalling 23 2011 Think City vehicles because poor fluid heater performance can keep the heater-defroster from clearing the windshield in cold or humid conditions. Reduced windshield visibility impairs the driver's view of the road and increases crash risk; the dealer repair will be free once available.
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What's wrong?
The 2011 Think City uses a fluid heater assembly as part of the heater and defroster system. That assembly helps provide heat so the cabin vents can warm the windshield and clear fog, frost, or moisture. In cold or humid weather, the windshield depends on that heated airflow to stay clear enough for the driver to see.
On affected vehicles, the fluid heater assembly does not perform well enough for the heater-defroster system to work as intended. When heater output drops, the defroster loses its ability to clear the windshield in cold or humid conditions. The problem is with heater-defroster performance, not with the glass itself.
There is no warning sign before failure. The first thing an owner notices is the defroster failing to clear the windshield properly when visibility depends on it.
Who's affected?
| 2011 Think Think City | visibility component |
|---|---|
| Units affected | 23 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific car is included.
What's the safety risk?
A failed defroster can leave the windshield unclear and impair the driver's view of the road ahead, increasing the risk of a crash. If your VIN is included, limit driving in conditions where fog, frost, or condensation blocks visibility and arrange service promptly. Repair will be free at any franchised Think dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Think City is included in this recall.
- Contact Think customer service at 1-855-698-4465 to confirm repair availability for your VIN.
- Schedule the free defroster-system inspection and, if needed, replacement that restores windshield clearing in cold or humid conditions.
- Bring the recall notice if you have it. If not, reference recall number 11V026 when you call.
- Avoid driving in cold or humid conditions until the defroster can clear the windshield properly.
What happens at the repair
At the dealer, a Think technician inspects the heater defroster system and replaces the defroster system if the inspection shows it is needed. Parts and labor are covered under the recall once the repair is available. The work is aimed at restoring windshield clearing in cold or humid conditions, so ask the service desk to document the inspection result and any replaced defroster parts on the repair order.
Timeline
| January 21, 2011 | NHTSA published the recall |
|---|---|
| February 28, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V026?
Recall 11V026 covers 23 2011 Think City vehicles with fluid heater assemblies that can leave the heater defroster unable to clear the windshield in cold or humid conditions. Think dealers will inspect the defroster system and replace it for free if needed.
What should I do if my 2011 Think Think City is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 11V026. If it is, contact a Think dealer or Think's authorized service line at 1-855-698-4465 to arrange the defroster inspection. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform safety recall repairs at no cost, and Think's remedy says dealers will inspect and, if needed, replace the defroster system free of charge.
What is the safety risk?
The safety risk is reduced forward visibility. If the heater defroster fails to clear the windshield in cold or humid conditions, the driver has a harder time seeing the road ahead, increasing crash risk. The free dealer inspection and replacement address the defect.
What if I bought my Think City used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your 2011 Think City is included, then reference recall 11V026 when you contact a Think dealer or the authorized service line.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V026000 |
|---|---|
| Think customer service | 1-855-698-4465 |
| NHTSA recall # | 11V026 |
| NHTSA recall # (full) | 11V026000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →