Recall 11V022 covers 1,798 2002-2011 Kzrv travel trailers with Norcold refrigerators that can miss overheating shutoff timing. Repair is free through Norcold dealers.
Kzrv is recalling 1,798 2002-2011 towable trailers, including New Vision, Durango, and Escalade models, because certain 1200-series Norcold refrigerators do not shut off power fast enough when high temperatures are detected. If a hydrogen gas leak overheats the refrigerator, the delayed shutoff can fail to prevent a fire; the dealer repair will be free once available.
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What's wrong?
The 1200-series Norcold refrigerator in these 2002-2011 Kzrv travel trailers is part of the trailer's equipment system. It cools food by running electrical components and a heat-based refrigeration system, and its safety controls are supposed to cut power if the refrigerator gets too hot.
On affected New Vision, Durango, Sportsmen, Sportster, Escalade, Sportsmen Sportster, Inferno, Montego Bay, Sportsmen Lodge, Montego Bay Sportster, and Inferno Sst trailers, that shutoff protection does not react fast enough. The refrigerator uses either a sensing algorithm or a thermal switch to stop power during high-temperature conditions, but the response time is not sufficient. If heat keeps building before power is stopped, the refrigerator creates a fire risk.
There is no warning sign before failure. Treat the refrigerator as the affected part, even if the rest of the trailer looks and operates normally.
Who's affected?
The affected list runs from 2002 through 2011 and covers several trailer lines tied to the same recreational vehicle/trailer equipment component.
| 2002 Kzrv New Vision | Recreational vehicle/trailer |
|---|---|
| 2005 Kzrv Durango | Recreational vehicle/trailer |
| 2004 K-Z Sportsmen | Recreational vehicle/trailer |
| 2005 Kzrv Sportster | Recreational vehicle/trailer |
| 2008 Kzrv Sportster | Recreational vehicle/trailer |
| 2008 Kzrv Escalade | Recreational vehicle/trailer |
| 2009 Kzrv Escalade | Recreational vehicle/trailer |
| 2011 Kzrv Escalade | Recreational vehicle/trailer |
| 2004 K-Z Sportsmen Sportster | Recreational vehicle/trailer |
| 2008 Kzrv Inferno | Recreational vehicle/trailer |
| 2006 Kzrv Montego Bay | Recreational vehicle/trailer |
| 2003 Kzrv New Vision | Recreational vehicle/trailer |
| 2004 Kzrv Durango | Recreational vehicle/trailer |
| 2004 Kzrv New Vision | Recreational vehicle/trailer |
| 2006 Kzrv Escalade | Recreational vehicle/trailer |
| 2003 Kzrv Sportsmen Lodge | Recreational vehicle/trailer |
| 2006 Kzrv Montego Bay Sportster | Recreational vehicle/trailer |
| 2009 Kzrv Sportster | Recreational vehicle/trailer |
| 2010 Kzrv Inferno Sst | Recreational vehicle/trailer |
| 2010 Kzrv Escalade | Recreational vehicle/trailer |
| 2007 Kzrv Escalade | Recreational vehicle/trailer |
| 2010 Kzrv Sportster | Recreational vehicle/trailer |
| 2005 Kzrv Escalade | Recreational vehicle/trailer |
| Units affected | 1,798 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A refrigerator hydrogen gas leak can create high temperatures, and the shutoff system can fail to cut power fast enough to prevent a fire. The risk is fire inside the RV, so arrange the recall remedy before continued refrigerator use. Repair will be free at any franchised Kzrv dealer once available.
What should I do?
- Check your VIN to confirm your 2002-2011 Kzrv travel trailer is included in this recall.
- Follow the Kzrv or Norcold owner instructions before scheduling the refrigerator remedy.
- Contact a Norcold dealer for the free refrigerator safety remedy that fixes the delayed shutoff response tied to fire risk.
- Reference recall number 11V022 when you call, and bring the recall notice if you have one.
- Avoid using the affected 1200-series Norcold refrigerator until the remedy is complete.
What happens at the repair
Kzrv says affected owners are handled through Norcold for this refrigerator recall. The known repair path is a Norcold dealer remedy for the 1200-series refrigerator, free of charge once available for your VIN. Because the source does not describe the repair step itself, ask the service desk to confirm the remedy tied to Norcold defect report 10E-049 before the trailer is brought in. The issue involves the refrigerator shutoff protection that should stop power when high temperatures are detected, so the repair should be matched to that refrigerator campaign, not a general trailer inspection.
Timeline
| January 24, 2011 | NHTSA published the recall |
|---|---|
| March 3, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V022?
Recall 11V022 covers 1,798 2002-2011 Kzrv towable travel trailers equipped with 1200-series Norcold refrigerators. The refrigerator shutoff sensor or thermal switch can respond too slowly after high temperatures from a hydrogen gas leak, which can fail to prevent a fire. The remedy is free.
What should I do if my 2002-2011 Kzrv New Vision, Durango, Sportsmen, Sportster, Escalade, Sportsmen Sportster, Inferno, Montego Bay, Sportsmen Lodge, Montego Bay Sportster, or Inferno Sst is on this recall?
Check your VIN to confirm your specific trailer is included in recall 11V022. If it is, contact a Norcold dealer for the free refrigerator remedy. Reference recall 11V022 and Norcold defect report 10E-049 when you call.
Does the recall repair cost anything?
No. Federal recall law requires the defect remedy at no cost, and Kzrv's remedy instructions say affected owners will receive the Norcold refrigerator remedy free of charge. A Norcold dealer handles the refrigerator work under this recall.
What is the safety risk?
The safety risk is fire. The Norcold refrigerator shutoff sensor or thermal switch can fail to cut power fast enough when high temperatures are detected from a hydrogen gas leak. Check your VIN, then arrange the free remedy if your trailer is included.
Who should I call about recall 11V022?
Call Norcold at 1-800-767-9101 for refrigerator remedy instructions tied to recall 11V022. Kzrv worked with Norcold to identify and notify affected owners, and the safety recall began on March 3, 2011.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V022000 |
|---|---|
| Kzrv customer service | 1-800-767-9101 |
| NHTSA recall # | 11V022 |
| NHTSA recall # (full) | 11V022000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →