Recall 11V011 affects 23 2011 Hino NE8J and NJ8J trucks because the park feature can fail to engage. Free repair at any franchised Hino dealer.
Hino is recalling 23 2011 NE8J and NJ8J trucks with certain Eaton transmissions because the reverse idler shaft can bind with the park feature, stopping the park pawl from engaging. Without the park pawl and an effective brake, the truck can roll and injure people nearby or damage property; the dealer repair will be free once available.
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What's wrong?
The automatic transmission in the 2011 Hino NE8J and NJ8J trucks includes a park feature that is supposed to lock the driveline when the selector is placed in park. That lock is separate from the service brakes. It helps keep the truck from moving after the driver stops and parks it.
On affected trucks, the reverse idler shaft inside the transmission interferes with the park feature. When those parts contact each other, they bind instead of moving cleanly. That binding prevents the park feature from engaging, so the driver selects park but the transmission does not lock as designed.
There is no warning sign before failure. The problem is inside the transmission, so the driver is unlikely to hear, see, or feel a clear warning before the park feature fails to engage.
Who's affected?
Covers the NE8J and NJ8J truck lines, both tied to the same automatic transmission component.
| 2011 Hino NE8J | automatic transmission |
|---|---|
| 2011 Hino NJ8J | automatic transmission |
| Units affected | 23 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
If the parking pawl does not engage and the brake is defective or not used, the vehicle can move after parking. That movement can injure the operator or people nearby and damage property. Before leaving the cab, confirm the vehicle is secure and schedule the recall repair. Repair will be free at any franchised Hino dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Hino NE8J or NJ8J is included in this recall.
- Contact Hino customer service at 248-699-9330 for current repair instructions before scheduling service.
- Reference recall number 11V011 when you call, and ask which franchised Hino dealer handles the free transmission park-feature repair that keeps the reverse idler shaft from binding against the park feature.
- Use the service brake and secure the truck before leaving it parked until the repair is complete.
- Bring the recall notice if Hino has mailed one, or bring the campaign number to the dealer.
What happens at the repair
At the dealer, a Hino technician repairs the Eaton transmission park feature condition covered by recall 11V011. The work addresses contact between the reverse idler shaft and the park feature, which can bind and keep the park feature from engaging. The source record does not specify the exact repair steps or a shop time. Hino says affected vehicles are repaired free of charge, and the safety recall began on March 1, 2011. Ask the Hino service desk to confirm the covered work for your VIN before the appointment.
Timeline
| January 7, 2011 | NHTSA published the recall |
|---|---|
| March 1, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 11V011?
Recall 11V011 covers 23 2011 Hino NE8J and NJ8J trucks with certain Eaton transmissions with a park feature. The reverse idler shaft can bind with the park feature and stop the park pawl from engaging. Hino repairs the affected vehicles for free.
What should I do if my 2011 Hino NE8J or NJ8J is on this recall?
Check your VIN to confirm your truck is included in recall 11V011. If it is, contact a franchised Hino dealer and ask for the automatic transmission park-feature recall repair. Reference recall number 11V011 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Hino said it will repair all vehicles with this condition free of charge. A franchised Hino dealer handles the recall repair.
What is the safety risk?
The safety risk is unintended vehicle movement after parking. If the brake is not used or is defective and the park pawl does not engage, the truck can move, injure the operator or people nearby, or damage property. Use the brake and schedule the free repair.
When did Hino start this recall repair?
Hino began the safety recall repair on March 1, 2011. If you own a 2011 Hino NE8J or NJ8J and never received a notice, check your VIN and call a franchised Hino dealer with recall number 11V011.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/11V011000 |
|---|---|
| Hino customer service | 248-699-9330 |
| NHTSA recall # | 11V011 |
| NHTSA recall # (full) | 11V011000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →