Recall 10V650 covers 36 2010-2011 Entegra Aspire, Insignia, and Anthem trailers for refrigerator shutoff delays that raise fire risk. Remedy is free through Norcold dealers.
Entegra is recalling 36 2010-2011 Aspire, Insignia, and Anthem fifth wheel trailers equipped with 1200-series Norcold refrigerators because the shutoff sensor or thermal switch does not cut power fast enough during high-temperature conditions. A hydrogen gas leak can lead to a refrigerator fire, and the dealer repair will be free once available.
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What's wrong?
The refrigerator in these 2010-2011 Entegra Aspire, Insignia, and Anthem fifth wheel trailers is a 1200-series Norcold RV refrigerator. It is built with a sensing algorithm or a thermal switch that monitors heat and shuts off power when temperatures climb too high. That shutoff is meant to stop the refrigerator before heat turns into a fire risk.
In the recalled units, the protection device does not react fast enough. The algorithm or switch still detects high temperature, but its response time is not sufficient to stop power soon enough. That delay leaves the refrigerator powered during an overheating event, which defeats the safety function the device is supposed to provide.
There is no warning sign before failure. The defect is inside the refrigerator's heat protection system, so an owner cannot confirm the shutoff protection is working by normal use alone.
Who's affected?
Spans the Aspire, Insignia, and Anthem lines across the 2010 and 2011 model years, all tied to the recreational vehicle/trailer equipment component.
| 2010 Entegra Aspire | Recreational vehicle/trailer |
|---|---|
| 2011 Entegra Insignia | Recreational vehicle/trailer |
| 2010 Entegra Anthem | Recreational vehicle/trailer |
| 2011 Entegra Aspire | Recreational vehicle/trailer |
| Units affected | 36 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
The refrigerator safety control can fail to shut off power fast enough when high temperatures occur from a hydrogen gas leak. That failure leaves heat and fuel in place and increases fire risk. Schedule the recall work with the dealer. Repair will be free at any franchised Entegra dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2011 Entegra Aspire, Insignia, or Anthem is included in this recall.
- Confirm whether Entegra has remedy instructions tied to your VIN before using the refrigerator.
- Contact a franchised Entegra dealer or Norcold dealer for the free 1200-series Norcold refrigerator remedy that improves shutoff protection when high temperatures are detected.
- Reference recall number 10V650 when you call the dealer.
- Keep the refrigerator off until the recall remedy is complete.
What happens at the repair
Entegra and Norcold identified and notified affected owners for this refrigerator recall. The recall record directs owners to a Norcold dealer for the remedy on the 1200-series refrigerator, free of charge. The filing does not describe the exact parts replaced or adjusted, so the service desk should confirm the refrigerator remedy tied to NHTSA campaign 10V650 before work begins. If the remedy still needs to be completed on your 2010-2011 Entegra Aspire, Insignia, or Anthem, the dealer repair is free once available through the recall process.
Timeline
| December 17, 2010 | NHTSA published the recall |
|---|---|
| January 31, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 10V650?
Recall 10V650 covers 36 2010-2011 Entegra Aspire, Insignia, and Anthem fifth wheel trailers equipped with 1200-series Norcold refrigerators. The refrigerator shutoff system can fail to cut power fast enough when high temperatures are detected from a hydrogen gas leak, creating a fire risk.
What should I do if my 2010-2011 Entegra Aspire, Insignia, or Anthem is on this recall?
Check your VIN to confirm your specific trailer is included in recall 10V650. If it is, contact a Norcold dealer for the free refrigerator remedy. Use recall number 10V650 when you call, and contact Norcold at 1-800-767-9101 for dealer or remedy questions.
Is the recall repair free?
Yes. The remedy is free for affected owners. Entegra worked with Norcold to identify and notify owners, and affected owners were instructed to contact Norcold dealers to receive the refrigerator remedy free of charge.
What is the safety risk?
The safety risk is fire. If a hydrogen gas leak causes high refrigerator temperatures, the sensing algorithm or thermal switch can fail to shut off power fast enough to prevent a fire. Confirm your VIN, then arrange the free Norcold dealer remedy if your trailer is included.
What if I bought my Entegra trailer used?
The recall follows the trailer, not the first owner. If you bought a 2010-2011 Entegra Aspire, Insignia, or Anthem used, check your VIN to confirm whether recall 10V650 applies. If it does, contact a Norcold dealer for the free remedy.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V650000 |
|---|---|
| Entegra customer service | 1-800-767-9101 |
| NHTSA recall # | 10V650 |
| NHTSA recall # (full) | 10V650000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →