Recall 10V625 covers 97 2009-2011 Setra S417 and S417 Tc motor coaches for missing DOT markings. Repair is free at any franchised Setra dealer.
Setra is recalling 97 2009-2011 S417 and S417 Tc motor coaches under recall 10V625 because the partition glass behind the driver lacks the required DOT glazing markings. The glazing rule sets minimum safety requirements for vehicles in the United States, and the Setra dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The partition glass behind the driver in the 2009-2011 Setra S417 and S417 Tc motor coaches is the glass panel that separates the driver area from the passenger compartment. Safety glazing is supposed to be identified with required DOT markings. Those markings tell an inspector, dealer, or owner that the glass has been marked under the federal glazing standard for that location.
On these coaches, the driver partition glass does not have the necessary DOT markings and was not marked correctly. The problem is a compliance and identification defect, not a described crack, leak, or moving part failure. Without the correct marking on the glass, the panel does not meet the labeling requirement for glazing materials, and the dealer has to correct the recall according to Setra's repair instructions.
There is no warning sign before failure. An owner or driver is not expected to feel, hear, or see a driving symptom tied to the missing DOT marking.
Who's affected?
Spans the S417 and S417 Tc across the 2009, 2010, and 2011 model years, all tied to the same side or rear glass visibility component.
| 2009 Setra S417 | visibility component |
|---|---|
| 2010 Setra S417 | visibility component |
| 2011 Setra S417 Tc | visibility component |
| Units affected | 97 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
This recall concerns required vehicle glazing safety compliance. The partition glass does not meet FMVSS 205 minimum safety requirements, so the vehicle lacks the required glass protection standard for United States vehicles. Schedule the partition glass replacement with the dealer. Repair will be free at any franchised Setra dealer once available.
What should I do?
- Check your VIN to confirm your 2009-2011 Setra S417 or S417 Tc is included in this recall.
- Contact a franchised Setra dealer and ask about the free partition-glass replacement that corrects the missing DOT glazing markings behind the driver.
- Reference recall number 10V625 when you call the dealer.
- Bring the recall notice if Setra mailed one, or bring your VIN and recall number instead.
What happens at the repair
At the dealer, a Setra technician replaces the partition glass behind the driver with glass that has the required DOT markings. Setra's remedy says the safety recall began on February 22, 2011, and the replacement is free of charge. Before arranging service, ask the Setra dealer to confirm parts and scheduling for campaign 10V625. The dealer repair will be free once available.
Timeline
| December 13, 2010 | NHTSA published the recall |
|---|---|
| February 22, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 10V625?
Recall 10V625 covers 97 2009-2011 Setra S417 and S417 Tc motor coaches with driver partition glass that lacks the required DOT markings. Setra dealers will replace the partition glass free of charge so the glazing meets the federal safety standard.
What should I do if my 2009-2011 Setra S417 or S417 Tc is on this recall?
Check your VIN to confirm your specific motor coach is included in recall 10V625. If it is, contact a franchised Setra dealer to schedule the partition glass replacement. Reference recall number 10V625 when you call. Setra also lists 800-882-8054 for owner contact.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Setra dealers will replace the affected driver partition glass free of charge. The repair applies to included vehicles regardless of where the motor coach is serviced.
What is the safety risk?
The issue is a glazing compliance defect. The driver partition glass does not have the required DOT markings and was not marked correctly under the federal glazing safety standard. That standard exists to confirm minimum safety requirements for vehicle glass in the United States.
What if I bought this Setra motor coach used?
The free recall repair still follows the VIN. Check your VIN to confirm whether your specific S417 or S417 Tc is included, even if you never received a Setra owner letter. If it is included, call a franchised Setra dealer and reference recall 10V625.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V625000 |
|---|---|
| Setra customer service | 800-882-8054 |
| NHTSA recall # | 10V625 |
| NHTSA recall # (full) | 10V625000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →