Recall 10V617 covers 371 2010-2011 Coachmen Brookstone fifth-wheel trailers with Norcold refrigerator shutoff defects. Norcold dealers provide the free remedy.
Coachmen is recalling 371 2010-2011 Brookstone fifth wheel trailers equipped with 1200-series Norcold refrigerators because the high-temperature shutoff response is too slow. If a hydrogen gas leak raises refrigerator temperatures, the sensing algorithm or thermal switch can fail to cut power in time to prevent a fire; the dealer repair will be free once available.
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What's wrong?
The 2010-2011 Coachmen Brookstone fifth wheel trailers in this recall have 1200-series Norcold refrigerators. The refrigerator uses a sensing algorithm or a thermal switch to watch for high temperatures and cut power when heat reaches a dangerous level. That shutoff is meant to stop the refrigerator before heat turns into a fire risk.
On these trailers, the shutoff protection does not respond fast enough. When high temperatures are detected, the sensor algorithm or thermal switch is too slow to stop power to the refrigerator. The refrigerator can stay powered while heat continues to build, so the protective device does not give the fire protection it is supposed to provide.
There is no warning sign before failure. An owner should not count on a change in normal refrigerator operation to know that the shutoff protection is too slow.
Who's affected?
Covers the 2010 and 2011 Brookstone model years under the same recreational vehicle/trailer equipment component.
| 2011 Coachmen Brookstone | Recreational vehicle/trailer |
|---|---|
| 2010 Coachmen Brookstone | Recreational vehicle/trailer |
| Units affected | 371 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the refrigerator shutoff system reacts too slowly during a hydrogen gas leak, heat can build and lead to a fire. Until the recall work is handled, use the refrigerator cautiously and schedule service promptly after your VIN is confirmed. Repair will be free at any franchised Coachmen dealer once available.
What should I do?
- Check your VIN to confirm your 2010-2011 Coachmen Brookstone is included in this recall.
- Wait for Coachmen's owner notice, then follow the instructions for the free Norcold refrigerator remedy.
- Call Coachmen or your franchised Coachmen dealer with recall number 10V617 if you have not received a notice.
- Avoid using the refrigerator until the remedy is complete, because the shutoff sensor or thermal switch does not stop power fast enough to prevent a fire.
What happens at the repair
Coachmen and Norcold are coordinating the refrigerator recall for 2010-2011 Brookstone trailers equipped with 1200-series Norcold refrigerators. The source remedy does not describe the exact parts replaced, so the dealer process is to contact a Norcold dealer and receive Norcold's recall remedy for the refrigerator. The final dealer remedy will be free once available, with Coachmen and Norcold handling owner notification.
Timeline
| November 23, 2010 | NHTSA published the recall |
|---|---|
| March 2, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 10V617?
Recall 10V617 covers 371 2010-2011 Coachmen Brookstone fifth-wheel trailers equipped with 1200-series Norcold refrigerators. The refrigerator safety shutoff sensor or thermal switch can fail to cut power fast enough during high temperatures from a hydrogen gas leak, creating fire risk.
What should I do if my 2010-2011 Coachmen Brookstone is on this recall?
Check your VIN to confirm your specific trailer is included in recall 10V617. If it is, contact a Coachmen dealer or Norcold dealer and reference recall 10V617. The remedy is free, and Norcold can be reached at 1-800-767-9101.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the safety defect at no cost. Coachmen worked with Norcold to notify owners, and owners were instructed to contact Norcold dealers for the remedy free of charge.
What is the safety risk?
The safety risk is fire. If a hydrogen gas leak causes high temperatures, the refrigerator's sensor algorithm or thermal switch can fail to shut off power fast enough to prevent a fire. Confirm your VIN, then arrange the free remedy through a Coachmen or Norcold dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V617000 |
|---|---|
| Coachmen customer service | 1-800-767-9101 |
| NHTSA recall # | 10V617 |
| NHTSA recall # (full) | 10V617000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →