Home/ Recalls/ Altec/ 10V598
Campaign 10V598 Posted November 23, 2010 8,600 units

1998-2008 Altec AT35-G/AT37-G Recall 10V598: Arm Link

Recall 10V598 covers 8,600 1998-2008 Altec AT37-G and AT35-G aerial devices for insulating arm link glue-bond failure. Altec provides free inspection service.

Altec is recalling 8,600 1998-2008 AT37-G and AT35-G aerial devices because the glue bond joint in the insulating arm link can fail over time, leaving the bolted connection to fatigue. If the fiberglass link separates from the steel inserts, the technician platform can fail during use; the Altec dealer repair will be free once Altec makes it available.

Does this recall apply to your specific vehicle?

The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.

Check my VIN at NHTSA

RecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.

What's wrong?

On 1998-2008 Altec AT37-G and AT35-G aerial devices, the insulating arm link is part of the boom structure that helps support the elevated arm while maintaining electrical isolation. In normal use, the glue bond joint and eight bolts hold that connection together as the arm moves and carries load.

The problem is in the glue bond joint inside that insulating arm link. Over time, the bonded joint loses its grip, which shifts more load onto the eight bolts. Those bolts are a backup fastener system, but they are not meant to carry the joint alone for long service. Once the bond is gone, repeated boom movement fatigues the bolts until the connection fails.

There is no warning sign before failure. An operator or owner should not expect a dashboard light, noise, or visible change to appear before the arm link connection gives way.

Who's affected?

Covers both AT37-G and AT35-G models from 1998-2008, with Equipment listed for each scope.

2006 Altec AT37-G Equipment
2000 Altec AT35-G Equipment
2007 Altec AT35-G Equipment
2002 Altec AT37-G Equipment
2003 Altec AT35-G Equipment
Units affected8,600

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.

What's the safety risk?

Failure of the glue bond or fasteners can let the fiberglass link separate from the steel inserts. The platform a service technician stands on can fail during use, leading to death or serious injury. Keep technicians off the platform until the inspection and repair instructions are completed. Repair will be free at any franchised Altec dealer once available.

What should I do?

  1. Check your VIN to confirm your 1998-2008 Altec AT37-G or AT35-G aerial device is included in this recall.
  2. Watch for Altec's recall instructions if you have not received them.
  3. Call Altec at 1-877-462-5832 with questions, and reference recall number 10V598 when you call.
  4. Arrange the free insulating-link and fastener inspection that checks for fiberglass link separation from the steel inserts.
  5. Keep technicians off the platform until the insulating arm link and fasteners have been inspected.

What happens at the repair

An Altec technician follows Altec's inspection instructions for the fiberglass insulating link and its fasteners. The check focuses on the insulating arm link, where the glue bond joint can fail over time and put added load on the bolted connection. If the inspection shows a link or fastener problem covered by recall 10V598, the recall service is performed free of charge. The final dealer process is free once available through Altec service channels.

Timeline

November 23, 2010 NHTSA published the recall
December 1, 2010 Owner notification mailed

Frequently asked questions

What is recall 10V598?

Recall 10V598 covers 8,600 1998-2008 Altec AT37-G and AT35-G aerial device vehicles with an insulating arm link glue bond that can fail over time. NHTSA campaign 10V598 says the fasteners can fatigue after the bond fails. Altec provides inspection instructions, and the service is free.

What should I do if my 1998-2008 Altec AT37-G or AT35-G is on this recall?

Check your VIN to confirm your specific aerial device is included in recall 10V598. If it is, contact Altec or a franchised Altec service location for the insulating link and fastener inspection. Reference NHTSA campaign 10V598 when you call. Altec lists 1-877-462-5832 for owners.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost, and Altec says the insulating link and fastener inspection service is free. The safety recall began on December 1, 2010.

What is the safety risk in recall 10V598?

NHTSA campaign 10V598 says failure of the glue bond and fasteners can let the fiberglass link separate from the steel inserts. If that happens, the platform used by a service technician can fail during use, with risk of death or serious injury.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/10V598000
Altec customer service1-877-462-5832
NHTSA recall #10V598
NHTSA recall # (full)10V598000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →