Campaign 10V584 Posted November 22, 2010 1,328 units

1997-2010 Gulf Stream RVs Recall 10V584: Refrigerator Fire

Recall 10V584 covers 1,328 1997-2010 Gulf Stream RVs and fifth-wheel trailers with Norcold refrigerator shutoff delays. Free remedy through Norcold dealers.

Gulf Stream is recalling 1,328 1997-2010 recreational vehicles and fifth wheel trailers, including Canyon Trail, Friendship, and Sun Voyager models, equipped with 1200-series Norcold refrigerators. The refrigerator shutoff sensor or thermal switch does not stop power fast enough during high-temperature conditions from a hydrogen gas leak, which raises fire risk; the Gulf Stream dealer repair will be free once available.

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What's wrong?

The recalled part is the 1200-series Norcold refrigerator installed in certain 1997-2010 Gulf Stream recreational vehicles and fifth wheel trailers. The refrigerator cools the coach food-storage compartment, but it also has a heat-sensing safety system. That system is supposed to shut off power to the refrigerator when high temperatures are detected.

On affected Gulf Stream units, the safety cutoff does not react fast enough. The refrigerator has either a sensing algorithm or a thermal switch, and the response time for stopping power is not sufficient. If high heat develops, power can remain on longer than intended, which defeats the protection meant to prevent a potential fire.

There is no warning sign before failure. An owner should not rely on normal refrigerator operation, normal cooling, or the absence of an alarm as proof that the safety cutoff is responding correctly.

Who's affected?

Spans Gulf Stream RV lines from 1997-2010, all tied to recreational vehicle or trailer equipment.

2002 Gulf Stream Canyon Trail Recreational vehicle/trailer
2001 Gulf Stream Tourmaster Elite Recreational vehicle/trailer
2002 Gulf Stream Scenic Cruiser Recreational vehicle/trailer
2000 Gulf Stream Scenic Cruiser Recreational vehicle/trailer
2010 Gulf Stream Independence Recreational vehicle/trailer
Units affected1,328

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific RV is included.

What's the safety risk?

A refrigerator shutoff system that reacts too slowly during overheating from a hydrogen gas leak increases fire risk. Treat refrigerator heat, odor, or unusual operation as a reason to stop using the appliance and contact the dealer before using it again. Repair will be free at any franchised Gulf Stream dealer once available.

What should I do?

  1. Check your VIN to confirm your 1997-2010 Gulf Stream recreational vehicle or fifth wheel trailer is included in this recall.
  2. Review any Gulf Stream or Norcold owner notice mailed after March 23, 2011.
  3. Contact Gulf Stream or Norcold before service so they can confirm the free Norcold 1200-series refrigerator remedy for the heat shutoff system.
  4. Reference recall number 10V584 when you call or schedule service.
  5. Avoid using the refrigerator until Gulf Stream or Norcold confirms the remedy is complete.

What happens at the repair

Gulf Stream and Norcold are identifying affected owners, and the remedy is handled through Norcold dealers. The filing does not describe the exact refrigerator repair step, only that affected owners receive the Norcold remedy free of charge. The recall began on March 23, 2011. Because the current remedy status is not listed here, confirm the repair path with Gulf Stream or a Norcold dealer before planning service. The final dealer repair is free once available, and parts and labor are covered under the recall.

Timeline

November 22, 2010 NHTSA published the recall
March 23, 2011 Owner notification mailed

Frequently asked questions

What is recall 10V584?

Recall 10V584 covers 1,328 1997-2010 Gulf Stream recreational vehicles and fifth wheel trailers equipped with 1200-series Norcold refrigerators. The refrigerator shutoff system can fail to cut power quickly enough after high temperatures from a hydrogen gas leak, increasing fire risk.

What should I do if my 1997-2010 Gulf Stream RV is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 10V584. If it is, contact a Norcold dealer for the free refrigerator remedy. Reference recall 10V584 when you call, and use Norcold's phone number, 1-800-767-9101, for help finding service.

Is the recall repair free?

Yes. Federal recall law requires the recall remedy to be performed at no cost, and Gulf Stream's remedy instructions direct owners to Norcold dealers for the free repair. Parts and labor for the recall remedy are covered.

What is the safety risk?

The risk is fire. If the refrigerator develops high temperatures from a hydrogen gas leak, the sensing algorithm or thermal switch can fail to shut off power quickly enough. Gulf Stream is working with Norcold so affected owners receive the free remedy.

What if I bought my Gulf Stream RV used?

The free recall remedy still applies. Recall coverage follows the vehicle, not the first owner. If you never received the Gulf Stream or Norcold notice, check your VIN and contact a Norcold dealer with recall number 10V584.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/10V584000
Gulf Stream customer service1-800-767-9101
NHTSA recall #10V584
NHTSA recall # (full)10V584000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →