Recall 10V572 covers 4 1998, 1999, 2001, 2002 Foretravel U320 coaches with slow Norcold refrigerator shutoff response. Norcold dealers provide the free remedy.
Foretravel is recalling 4 1998, 1999, 2001, 2002 U320 coaches equipped with 1200-series Norcold refrigerators because the shutoff sensor or thermal switch does not cut power fast enough when high temperatures point to a hydrogen gas leak. That delay can fail to prevent a refrigerator fire, and the dealer repair will be free once available.
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What's wrong?
The Norcold 1200-series refrigerator in the 1998, 1999, 2001, 2002 Foretravel U320 is part of the coach's living equipment. It keeps the refrigerator compartment cold while a built-in safety control watches for high temperatures. That control uses either a sensing algorithm or a thermal switch, and its normal job is to cut power to the refrigerator when heat rises high enough to create a fire risk.
On the recalled coaches, that shutoff protection does not react fast enough. The refrigerator can reach high temperatures before the sensing algorithm or thermal switch stops power. When the cutoff is delayed, the system loses the protection it is supposed to provide against a potential fire.
There is no warning sign before failure. An owner should not rely on a smell, light, sound, or change in cooling performance to know that the refrigerator safety cutoff has failed.
Who's affected?
Spans the 1998, 1999, 2001, and 2002 U320 model years, all tied to the recreational vehicle/trailer equipment component.
| 1999 Foretravel U320 | Recreational vehicle/trailer |
|---|---|
| 2002 Foretravel U320 | Recreational vehicle/trailer |
| 2001 Foretravel U320 | Recreational vehicle/trailer |
| 1998 Foretravel U320 | Recreational vehicle/trailer |
| Units affected | 4 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
A refrigerator sensing algorithm or thermal switch can fail to cut power fast enough when high temperatures are detected from a hydrogen gas leak. That failure leaves the refrigerator powered during an overheat condition and increases fire risk. Stop using the refrigerator if it overheats, and arrange the recall remedy. Repair will be free at any franchised Foretravel dealer once available.
What should I do?
- Check your VIN to confirm your 1998, 1999, 2001, 2002 Foretravel U320 is included in this recall.
- Contact Foretravel or Norcold to confirm current repair handling before using the 1200-series Norcold refrigerator.
- Ask for the free Norcold dealer remedy that fixes the slow power-shutoff response linked to refrigerator fire risk.
- Reference recall number 10V572 when you call, and keep any owner notice or repair paperwork with the coach.
- Avoid using the refrigerator until Foretravel or Norcold confirms the recall remedy is complete.
What happens at the repair
The filing does not state a current remedy status. The listed repair path is through a Norcold dealer, not a standard Foretravel service visit. Foretravel worked with Norcold to identify affected owners, then directed owners to a Norcold dealer for the refrigerator remedy. The work addresses the 1200 series Norcold refrigerator shutoff protection tied to high temperature detection. The dealer repair will be free once available. The source does not describe a separate reimbursement program, so ask the service desk only about the recall work itself.
Timeline
| November 18, 2010 | NHTSA published the recall |
|---|---|
| December 10, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V572?
Recall 10V572 covers 4 1998, 1999, 2001, 2002 Foretravel U320 coaches with 1200-series Norcold refrigerators. The refrigerator shutoff system does not cut power fast enough when high temperatures are detected after a hydrogen gas leak, increasing fire risk. The remedy is free through Norcold dealers.
What should I do if my 1998, 1999, 2001, 2002 Foretravel U320 is on this recall?
Check your VIN to confirm your specific coach is included in recall 10V572. If it is, contact a Norcold dealer for the free refrigerator remedy. Reference recall number 10V572 when you call. Foretravel and Norcold also listed Norcold at 1-800-767-9101 for owner support.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy at no cost, and Foretravel's filing says owners will receive the Norcold refrigerator remedy free of charge. The work is handled through Norcold dealers because the recalled equipment is the refrigerator system.
What is the safety risk?
The safety risk is fire. The refrigerator's sensing algorithm or thermal switch is meant to shut off power when high temperatures are detected after a hydrogen gas leak, but this system does not respond fast enough to prevent fire risk in affected coaches.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V572000 |
|---|---|
| Foretravel customer service | 1-800-767-9101 |
| NHTSA recall # | 10V572 |
| NHTSA recall # (full) | 10V572000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →