Recall 10V569 covers 10 1999, 2000, 2001, 2002, 2004, 2006, 2007 Showtime RVs and trailers with Norcold refrigerator fire risk. Free Norcold dealer remedy.
Showtime is recalling 10 1999, 2000, 2001, 2002, 2004, 2006, 2007 Classic, Horse Trailer, Showhauler, and Wildside vehicles equipped with 1200-series Norcold refrigerators. The refrigerator safety device can fail to cut power quickly enough after a hydrogen gas leak and high temperatures, raising the risk of a fire; the dealer repair will be free once available.
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What's wrong?
The recalled equipment is the 1200-series Norcold refrigerator installed in Showtime Classic, Horse Trailer, Showhauler, and Wildside recreational vehicles and trailers from 1999, 2000, 2001, 2002, 2004, 2006, and 2007. In normal operation, the refrigerator uses a sensing algorithm or a thermal switch as a safety control. When high temperatures are detected, that control is supposed to shut off power to the refrigerator before overheating creates a fire risk.
On the affected refrigerators, the shutoff control does not react fast enough after high temperature is detected. The refrigerator still has a safety device, but the device's response time is not sufficient to stop power soon enough. That leaves the unit exposed to overheating conditions the safety control is meant to stop.
There is no warning sign before failure. Do not rely on smell, noise, or a visible change from the refrigerator to confirm the defect.
Who's affected?
Covers the Classic, Horse Trailer, Showhauler, and Wildside models across the listed model years, all tied to recreational vehicle/trailer equipment.
| 2000 Showtime Classic | Recreational vehicle/trailer |
|---|---|
| 2007 Showtime Horse Trailer | Recreational vehicle/trailer |
| 2004 Showtime Showhauler | Recreational vehicle/trailer |
| 1999 Showtime Classic | Recreational vehicle/trailer |
| 2002 Showtime Showhauler | Recreational vehicle/trailer |
| 2001 Showtime Showhauler | Recreational vehicle/trailer |
| 2006 Showtime Wildside | Recreational vehicle/trailer |
| Units affected | 10 |
A matching year and Showtime model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
The refrigerator shutoff system can fail to cut power fast enough when high temperatures come from a hydrogen gas leak. That leaves heat and leaked gas together longer than intended and increases the risk of a fire. If you suspect refrigerator overheating or a gas leak, stop using the refrigerator and contact the dealer. Repair will be free at any franchised Showtime dealer once available.
What should I do?
- Check your VIN to confirm your 1999, 2000, 2001, 2002, 2004, 2006, or 2007 Showtime Classic, Horse Trailer, Showhauler, or Wildside is included in this recall.
- Wait for a Showtime or Norcold notice tied to your VIN before scheduling the refrigerator repair.
- Call Norcold at 1-800-767-9101 with questions about the 1200-series refrigerator remedy.
- Reference recall number 10V569 when you call Showtime, Norcold, or the dealer.
- Schedule the free Norcold refrigerator remedy that fixes the delayed high-temperature shutoff tied to fire risk.
What happens at the repair
At the dealer, the recall work is handled through Norcold's dealer network because the problem is in the 1200-series refrigerator, not the trailer body. Showtime is identifying owners and directing them to Norcold dealers for the free remedy. The source does not describe the exact repair step, but it ties the remedy to the refrigerator high-temperature shutoff protection. The dealer repair will be free once available for your VIN.
Timeline
| November 17, 2010 | NHTSA published the recall |
|---|---|
| December 6, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V569?
Recall 10V569 covers 10 Showtime Classic, Horse Trailer, Showhauler, and Wildside recreational vehicles and trailers equipped with 1200-series Norcold refrigerators. The refrigerator shutoff sensing algorithm or thermal switch can react too slowly during high temperatures tied to a hydrogen gas leak, increasing fire risk.
What should I do if my 1999, 2000, 2001, 2002, 2004, 2006, or 2007 Showtime Classic, Horse Trailer, Showhauler, or Wildside is on this recall?
Check your VIN to confirm your specific vehicle or trailer is included in recall 10V569. If it is, contact a Norcold dealer for the free refrigerator remedy. You can also call Norcold at 1-800-767-9101 and reference recall 10V569.
Is the recall repair free?
Yes. The remedy is free for included vehicles and trailers. Showtime worked with Norcold to identify affected owners, and owners were instructed to contact Norcold dealers to receive the refrigerator remedy at no charge.
What is the safety risk?
The safety risk is fire. The Norcold refrigerator has a sensing algorithm or thermal switch meant to shut off power when high temperatures are detected, but the response time is not sufficient to prevent a fire during a hydrogen gas leak condition.
What if I bought my Showtime vehicle or trailer used?
The free recall remedy still applies to an included VIN. Used ownership does not remove the manufacturer's recall obligation. Check your VIN, then contact a Norcold dealer or call Norcold at 1-800-767-9101 with recall number 10V569.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V569000 |
|---|---|
| Showtime customer service | 1-800-767-9101 |
| NHTSA recall # | 10V569 |
| NHTSA recall # (full) | 10V569000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →