RecallNotify
Sign up Check my VIN
Home/ Recalls/ Damon/ 10V563
Campaign 10V563 Posted November 16, 2010 3,488 units

2004-2011 Damon RV Recall 10V563: Refrigerator Fire

RN
Reviewed by the RecallNotify editorial team
Published June 3, 2026

Recall 10V563 affects 3,488 2004-2011 Damon recreational vehicles with Norcold refrigerators that fail to shut off in time. Repair is free through Norcold dealers.

Damon is recalling 3,488 2004-2011 Astoria Pacific, Tuscany, Mandalay, and Presidio recreational vehicles equipped with 1200-series Norcold refrigerators. The shutoff sensor or thermal switch can fail to cut power fast enough after high temperatures from a hydrogen gas leak, raising the risk of a fire; the dealer repair will be free once available.

Does this recall apply to your specific vehicle?

The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.

Check my VIN at NHTSA

RecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.

What's wrong?

The Norcold 1200-series refrigerator in these 2004-2011 Damon motorhomes is the onboard cooling unit for food storage while the coach is parked or being driven. It uses electrical power as part of its normal operation, and the recall concerns the safety device that is supposed to shut that power off when the refrigerator gets too hot.

The affected refrigerators have either a sensor algorithm or a thermal switch for high-temperature shutdown. That device is meant to cut power before heat builds into a fire risk. In this recall, the shutdown response is not fast enough, so the refrigerator stays powered longer than intended after high temperatures are detected.

There is no warning sign before failure. An owner should not count on a smell, light, sound, or cooling change to appear before the refrigerator overheats.

Who's affected?

Spans eight RV models across the 2004-2011 model years, all tied to the recreational vehicle/trailer equipment component.

2006 Damon Astoria Pacific Recreational vehicle/trailer
2008 Damon Astoria Pacific Recreational vehicle/trailer
2005 Damon Astoria Pacific Recreational vehicle/trailer
2005 Damon Tuscany Recreational vehicle/trailer
2009 Four Winds Mandalay Recreational vehicle/trailer
Units affected3,488

A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific RV is included.

What's the safety risk?

A refrigerator hydrogen gas leak can create high heat, and the shutoff system can fail to cut power fast enough to prevent a fire. Avoid using the refrigerator until the recall work is completed. Repair will be free at any franchised Damon dealer once available.

What should I do?

  1. Check your VIN to confirm your 2004-2011 Damon Astoria Pacific, Tuscany, Mandalay, Presidio, Valencia, Serrano, Essence, or Windsport is included in this recall.
  2. Watch for recall instructions from Damon or Norcold before arranging the refrigerator repair.
  3. Contact a Norcold dealer about the free 1200-series refrigerator remedy that fixes the slow high-temperature shutoff response.
  4. Reference recall number 10V563 when you call, and bring the recall notice if you have it.
  5. Avoid using the refrigerator until the repair is complete if you smell gas, see heat damage, or suspect a cooling-unit leak.

What happens at the repair

The filing does not state a current dealer repair status, but it names the remedy path: owners are directed to Norcold dealers for the refrigerator repair at no charge. The affected Damon motorhomes have 1200 series Norcold refrigerators with shutdown protection that does not respond fast enough when high temperatures are detected. At the Norcold dealer, a technician completes the refrigerator remedy intended to cut power during an overheating condition and reduce fire risk. Parts and labor are covered under the recall when the vehicle is included.

Timeline

November 16, 2010 NHTSA published the recall
January 12, 2011 Owner notification mailed

Frequently asked questions

What is recall 10V563?

Recall 10V563 covers 3,488 2004-2011 Damon recreational vehicles with 1200-series Norcold refrigerators. The refrigerator shutoff sensor or thermal switch does not stop power fast enough during high-temperature conditions from a hydrogen gas leak, which can result in a fire.

What should I do if my 2004-2011 Damon Astoria Pacific, Tuscany, Mandalay, Presidio, Valencia, Serrano, Essence, or Windsport is on this recall?

Check your VIN to confirm your specific RV is included in recall 10V563. If it is, contact a Damon service point or Norcold dealer and reference recall 10V563. The remedy is free, and Norcold can be reached at 1-800-767-9101.

Is the recall repair free?

Yes. Federal recall law requires the defect remedy at no cost to the owner, and the filing says affected owners will receive the Norcold refrigerator remedy free of charge. The recall began on January 12, 2011.

What is the safety risk?

The safety risk is fire. The refrigerator has a shutoff sensor or thermal switch meant to stop power when high temperatures are detected from a hydrogen gas leak, but the response time is not fast enough to prevent a fire.

What if I bought this Damon RV used?

The free recall remedy still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific RV is included, then reference recall 10V563 when you contact the service desk or Norcold.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/10V563000
Damon customer service1-800-767-9101
NHTSA recall #10V563
NHTSA recall # (full)10V563000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →