Recall 10V559 affects 552 2002, 2003, 2004, 2005, 2006, 2008, and 2009 Kzrv RVs with overheating Dimplex fireplace receivers. Free replacement kit.
Kzrv is recalling 552 2002, 2003, 2004, 2005, 2006, 2008, 2009 Escalade, Sportster, Stoneridge, Sportsmen, New Vision, and Montego Bay recreational vehicles equipped with Dimplex Electraflame, Symphony, or Optiflame electric fireplaces because the plug-in remote control receiver can overheat. The overheating can result in a fire, and the dealer repair will be free once available.
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What's wrong?
The affected Kzrv recreational vehicles use Dimplex Electraflame, Symphony, or Optiflame electric fireplaces, stoves, or fireplace inserts. The plug-in remote control receiver is the small electrical control that sits between the outlet and the fireplace. Its normal job is simple: receive the remote signal and switch power to the fireplace without the owner reaching the unit.
The defect is in that plug-in receiver. Instead of staying cool enough for normal operation, the receiver can overheat while connected to the fireplace equipment. Because the receiver carries household electrical power to a heating appliance, excess heat in that control device means the fireplace system is not operating as intended.
There is no warning sign before failure. Do not rely on a sound, smell, or visible change from the fireplace to tell you the receiver is overheating.
Who's affected?
The scope spans Escalade, Sportster, Stoneridge, Sportsmen, New Vision, and Montego Bay trailers, with equipment listed as the shared component.
| 2005 Kzrv Escalade | Equipment |
|---|---|
| 2009 Kzrv Sportster | Equipment |
| 2009 K-Z Stoneridge | Equipment |
| 2003 K-Z Sportsmen | Equipment |
| 2008 Kzrv Escalade | Equipment |
| 2006 K-Z New Vision | Equipment |
| 2004 K-Z Sportsmen | Equipment |
| 2002 K-Z Sportsmen | Equipment |
| 2009 Kzrv Montego Bay | Equipment |
| 2005 K-Z New Vision | Equipment |
| 2009 Kzrv Escalade | Equipment |
| 2008 Kzrv Montego Bay | Equipment |
| Units affected | 552 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A defect covered by this recall can result in a fire. If your VIN is included, stop using the affected plug-in remote control equipment and ask the dealer for the replacement kit. Repair will be free at any franchised Kzrv dealer once available.
What should I do?
- Check your VIN to confirm your 2002, 2003, 2004, 2005, 2006, 2008, 2009 Kzrv Escalade, Sportster, Stoneridge, Sportsmen, New Vision, or Montego Bay is included in this recall.
- Watch for the Kzrv owner notice if you have not received it, then follow the free replacement-kit instructions.
- Contact a franchised Kzrv dealer or Dimplex North America customer service to request the plug-in remote control kit that addresses the overheating fireplace receiver.
- Reference recall number 10V559 when you call, and have your VIN ready.
- Stop using the electric fireplace remote receiver until the replacement kit is installed.
What happens at the repair
Kzrv's recall remedy is a free replacement plug in remote control kit for the affected Dimplex electric fireplace equipment. The safety recall began on February 17, 2011, and owners were directed to Dimplex North America customer service for the kit. Because the final dealer remedy is not marked available here, confirm availability before planning a service visit. Once available, a Kzrv technician replaces the affected remote receiver kit. Parts and labor are covered under the recall.
Timeline
| November 12, 2010 | NHTSA published the recall |
|---|---|
| February 17, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 10V559?
Recall 10V559 covers 552 Kzrv recreational vehicles equipped with Dimplex Electraflame, Symphony, or Optiflame electric fireplaces, stoves, or fireplace inserts. The plug-in remote control receiver can overheat, increasing the risk of a fire. Kzrv and Dimplex provide a free replacement plug-in remote control kit.
What should I do if my 2002, 2003, 2004, 2005, 2006, 2008, 2009 Kzrv Escalade, Sportster, Stoneridge, Sportsmen, New Vision, or Montego Bay is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 10V559. If it is, ask Kzrv or Dimplex customer service about the free replacement plug-in remote control kit for the affected fireplace receiver. Reference recall number 10V559 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to fix safety defects at no cost, and this recall provides a free replacement plug-in remote control kit. Kzrv worked with Dimplex on the remedy, and Dimplex customer service can be reached at 1-888-346-7539.
What is the safety risk?
The safety risk is fire. The affected plug-in remote control receiver for the Dimplex fireplace can overheat. If your VIN is included, stop using the electric fireplace remote receiver until the replacement kit is installed.
When did the recall remedy start?
The safety recall began on February 17, 2011. Because that date has passed, affected owners should ask Kzrv or Dimplex customer service about getting the free replacement plug-in remote control kit if the recall repair has not been completed.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V559000 |
|---|---|
| Kzrv customer service | 1-888-346-7539 |
| NHTSA recall # | 10V559 |
| NHTSA recall # (full) | 10V559000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →