Recall 10V520 covers 608 2003-2009 Sunnybrook West Pointe, Bristol Bay, and Titan recreational vehicles for overheating fireplace receivers. Free replacement kit from Dimplex.
Sunnybrook is recalling 608 2003-2009 West Pointe, Bristol Bay, and Titan recreational vehicles because the plug-in remote control receiver for certain Dimplex electric fireplaces, stoves, and fireplace inserts can overheat. An overheated receiver raises the risk of a fire, and the Sunnybrook dealer repair will be free once available.
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What's wrong?
The electric fireplace in affected 2003-2009 Sunnybrook West Pointe, Bristol Bay, and Titan RVs uses a plug-in remote control receiver. That receiver is the small electrical control that accepts the signal from the handheld remote and switches the Dimplex Electraflame, Symphony, or Optiflame fireplace, stove, or insert on or off. It sits in the power path for the fireplace equipment.
The defect is heat buildup in that plug-in receiver. Instead of carrying the electrical load without excess heat, the receiver can overheat while the fireplace equipment is connected. That puts concentrated heat at an electrical control inside the RV living area and requires correction of the fireplace control setup.
There is no warning sign before failure. Do not rely on smell, discoloration, or the remote acting differently as proof that the fireplace equipment is safe to use.
Who's affected?
Spans West Pointe, Bristol Bay, and Titan models across the 2003-2009 model years, all listed under equipment.
| 2009 Sunnybrook West Pointe | Equipment |
|---|---|
| 2008 Sunnybrook Bristol Bay | Equipment |
| 2005 Sunnybrook Titan | Equipment |
| 2006 Sunnybrook Titan | Equipment |
| 2006 Sunnybrook Bristol Bay | Equipment |
| 2007 Sunnybrook Titan | Equipment |
| 2004 Sunnybrook Titan | Equipment |
| 2003 Sunnybrook Titan | Equipment |
| 2008 Sunnybrook Titan | Equipment |
| 2009 Sunnybrook Titan | Equipment |
| 2007 Sunnybrook Bristol Bay | Equipment |
| 2009 Sunnybrook Bristol Bay | Equipment |
| Units affected | 608 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An overheated receiver can start a fire. Until your VIN is checked and the recall work is handled, avoid using the affected receiver and contact a Sunnybrook dealer for repair instructions. Repair will be free at any franchised Sunnybrook dealer once available.
What should I do?
- Check your VIN to confirm your 2003-2009 Sunnybrook West Pointe, Bristol Bay, or Titan is included in this recall.
- Stop using the Dimplex electric fireplace remote receiver until the replacement plug-in remote control kit is installed.
- Contact Sunnybrook or Dimplex North America customer service to request the free replacement kit for the overheating fireplace remote receiver.
- Reference recall number 10V520 when you call, and have your VIN and RV model ready.
- Keep the recall notice with your service paperwork if Sunnybrook has mailed one.
What happens at the repair
At the dealer, a Sunnybrook technician handles the fireplace remote receiver issue by replacing the plug-in remote control kit supplied through Dimplex. The kit addresses the receiver that can overheat in Dimplex Electraflame, Symphony, or Optiflame electric fireplaces, stoves, and fireplace inserts. The dealer repair will be free once available. Sunnybrook and Dimplex expected the recall to begin during December 2010, so confirm kit availability with the service desk before arranging the visit.
Timeline
| October 25, 2010 | NHTSA published the recall |
|---|---|
| June 21, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 10V520?
Recall 10V520 covers 608 2003-2009 Sunnybrook West Pointe, Bristol Bay, and Titan recreational vehicles equipped with Dimplex electric fireplace products. The plug-in remote control receiver can overheat and start a fire. Dimplex provides a free replacement plug-in remote control kit.
What should I do if my 2003-2009 Sunnybrook West Pointe, Bristol Bay, or Titan is on this recall?
Check your VIN to confirm your specific RV is included in recall 10V520. If it is, contact a franchised Sunnybrook service location or Dimplex North America customer service at 1-888-346-7539 to ask for the free replacement plug-in remote control kit.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 10V520, Dimplex provides owners a free replacement plug-in remote control kit for the affected electric fireplace receiver.
What is the safety risk?
The safety risk is fire. In affected Sunnybrook RVs, the plug-in remote control receiver for the Dimplex fireplace can overheat. If your VIN is included, stop using the fireplace remote receiver until the free replacement kit is installed.
What if I bought my Sunnybrook RV used?
The free recall remedy still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your West Pointe, Bristol Bay, or Titan is included, then reference recall 10V520 when you contact service or Dimplex customer support.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V520000 |
|---|---|
| Sunnybrook customer service | 1-888-346-7539 |
| NHTSA recall # | 10V520 |
| NHTSA recall # (full) | 10V520000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →