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Campaign 10V516 Posted October 27, 2010 71 units

2011 Ford Edge/Mkx Recall 10V516: Liftgate Lock Defect

Recall 10V516 affects 71 2011 Ford Edge and Lincoln Mkx vehicles with a disabled liftgate lock. Repair is free at any franchised Ford dealer.

Ford is recalling 71 2011 Edge and Lincoln Mkx vehicles because electronic module settings disable the liftgate locking function. The driver cannot lock the liftgate with interior lock switches or the remote key fob, and the dealer repair will be free once Ford makes it available.

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What's wrong?

The liftgate lock on the 2011 Ford Edge and Mkx is the latch and electronic lock system for the rear hatch. When it works normally, the liftgate closes against the body, the latch holds it shut, and the lock keeps the hatch secured when the vehicle is locked.

On affected vehicles, the problem is in the electronic module settings, not the metal latch itself. The vehicles were shipped with module settings that disable the liftgate locking function. That means the hatch can close and latch, but the lock command does not secure it the way the safety standard requires.

There is no warning sign before failure. An owner can see the liftgate close and still have a lock that does not engage, so the issue is confirmed through the recall repair process rather than a dashboard message or a change in how the hatch feels.

Who's affected?

Covers both Edge and Mkx SUVs under the same liftgate lock component.

2011 Ford Edge Lock
2011 Lincoln Mkx Lock
Units affected71

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

The liftgate lock can be disabled, leaving the driver unable to lock the liftgate with the interior switches or remote key fob. That means the vehicle can remain unsecured even when you expect it to be locked. Schedule the repair soon. Repair will be free at any franchised Ford dealer once available.

What should I do?

  1. Check your VIN to confirm your 2011 Ford Edge or Lincoln Mkx is included in this recall.
  2. Contact a franchised Ford dealer and ask whether the free control-module update is open for your VIN.
  3. Ask the dealer to update the electronic module settings that restore liftgate locking from the interior switch and key fob.
  4. Bring the recall notice if Ford mailed one. If not, reference recall number 10V516 when you call.
  5. Keep the liftgate locked manually until the repair is complete.

What happens at the repair

At the dealer, a Ford technician updates the affected control modules to correct the electronic settings that disabled the liftgate locking function. The remedy listed for campaign 10V516 is free of charge. Ford's source remedy says owner and dealer notification began on November 1, 2010. Ask the service desk to confirm the campaign is open for your VIN before the visit, then have the module update completed under the recall.

Timeline

October 27, 2010 NHTSA published the recall
November 1, 2010 Owner notification mailed

Frequently asked questions

What is recall 10V516?

Recall 10V516 covers 71 2011 Ford Edge and Lincoln Mkx vehicles with incorrectly configured electronic module settings that disable the liftgate locking function. The affected vehicles fail to meet the federal door-lock standard, and Ford dealers update the affected control modules free of charge.

What should I do if my 2011 Ford Edge or Lincoln Mkx is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 10V516. If it is, contact a franchised Ford dealer and ask for the affected control module update. Reference recall number 10V516 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to correct the defect at no cost, and Ford's remedy says dealers update the affected control modules free of charge. The recall repair began on November 1, 2010.

What is the safety risk?

The liftgate lock function is disabled on affected vehicles. That means the driver cannot lock the liftgate using the interior lock switches or the remote key fob buttons. Ford's recall addresses this by updating the affected control modules.

What if I bought the vehicle used?

The free recall repair still applies. Recall eligibility follows the VIN, not the current owner or where the vehicle was purchased. Check your VIN, then give recall number 10V516 to the Ford dealer service desk if your vehicle is included.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/10V516000
Ford customer service1-866-436-7332
NHTSA recall #10V516
NHTSA recall # (full)10V516000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →