Recall 10V493 affects 198 2011 Heartland North Country travel trailers for a propane oven gas-line fracture. Repair is free at any franchised Heartland dealer.
Heartland is recalling 198 2011 North Country travel trailers equipped with Atwood 35 Series range ovens because a small fracture in the gas line to the oven cavity burner can leak propane. Propane near an ignition source can lead to fire or explosion, and the Heartland dealer repair will be free once available.
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What's wrong?
The 2011 Heartland North Country travel trailer uses an Atwood 35 Series range oven that burns propane for cooking. A small gas line carries propane into the oven cavity burner, the part inside the oven where the fuel is lit and turned into heat. That line needs to stay sealed so propane reaches the burner instead of escaping inside the appliance area.
In this recall, Heartland identified a potential small fracture in the line that delivers gas to the oven cavity burner. If that fracture is present, propane leaks from the line before it reaches the burner. The filing does not identify a separate root cause, so the practical issue for owners is the same: the oven gas line has to be inspected and repaired through the recall process.
There is no warning sign before failure. Do not rely on oven performance to rule out the defect, since the recall is tied to the gas line itself.
Who's affected?
| 2011 Heartland North Country | Equipment |
|---|---|
| Units affected | 198 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific trailer.
What's the safety risk?
A propane leak near an ignition source can result in a fire or explosion, with property damage or personal injury. Schedule the recall repair and avoid using the stove until the dealer confirms it is repaired. Repair will be free at any franchised Heartland dealer once available.
What should I do?
- Check your VIN to confirm your 2011 Heartland North Country is included in this recall.
- Stop using the Atwood 35 Series range oven until the propane leak repair is complete.
- Contact a franchised Heartland dealer to ask about the free range-oven repair that fixes the oven burner gas line fracture.
- Bring the recall notice if Heartland mailed one. If not, reference recall number 10V493 when you call.
- Call Heartland at 1-877-262-8032 or Atwood at 1-574-266-4749 with repair questions.
What happens at the repair
At the dealer, a Heartland technician checks the Atwood 35 Series range oven and the gas line that feeds the oven cavity burner. Heartland's listed remedy is to repair the stove or replace it, free of charge, depending on what the inspection shows. The safety recall began on October 22, 2010. Ask the service desk to confirm the current parts path for campaign 10V493 before bringing the trailer in, since the original remedy record does not give a repair time.
Timeline
| October 8, 2010 | NHTSA published the recall |
|---|---|
| November 22, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V493?
Recall 10V493 covers 198 2011 Heartland North Country travel trailers equipped with Atwood 35 Series range ovens. A fracture in the gas line to the oven cavity burner can leak propane. Heartland and Atwood will repair or replace the stove free of charge.
What should I do if my 2011 Heartland North Country is on this recall?
Check your VIN to confirm your specific trailer is included in recall 10V493. If it is, contact a franchised Heartland dealer or Atwood at 1-574-266-4749 to arrange the stove repair or replacement. Reference recall 10V493 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost, and Heartland's remedy says the affected stove will be repaired or replaced free of charge. The safety recall began on October 22, 2010.
What is the safety risk?
The safety risk is a propane leak near a possible ignition source. If propane leaks from the oven gas line and ignites, it can cause a fire or explosion, with property damage or personal injury. The repair path is the free stove repair or replacement.
What if I bought this Heartland North Country used?
The free recall repair still applies. Recalls follow the trailer VIN, not the first owner, so a used 2011 Heartland North Country can still qualify. Check your VIN, then call a Heartland dealer with recall number 10V493 if your trailer is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V493000 |
|---|---|
| Heartland customer service | 1-574-266-4749 |
| NHTSA recall # | 10V493 |
| NHTSA recall # (full) | 10V493000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →