Recall 10V484 covers 394 2002-2010 Carriage RVs with fireplace remote receivers that overheat. Dimplex provides a free replacement plug-in remote control kit.
Carriage is recalling 394 2002-2010 recreational vehicles, including Carri-Lite, Cameo, Royals, Compass, and Carriage models, because the plug-in remote control receiver for certain Dimplex electric fireplaces can overheat. An overheated receiver can cause a fire, and the dealer repair will be free once Carriage makes the remedy available.
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What's wrong?
The affected 2002-2010 Carriage Carriage, Carri-Lite, Royals, Cameo, and Compass recreational vehicles have Dimplex Electraflame, Symphony, or Optiflame electric fireplaces, stoves, or fireplace inserts. The plug-in remote control receiver sits between the outlet and the fireplace equipment. Its normal job is to receive the remote signal and switch power to the fireplace without the owner using the main control by hand.
On recalled units, that receiver can overheat while it is plugged in. The recall identifies the receiver as the problem part, so the concern is at the power-control plug-in device rather than the visible fireplace surround. When the receiver gets too hot, the fireplace equipment is no longer being controlled through a normal, stable electrical path.
There is no warning sign before failure. Owners should not rely on smell, a sound, or a visible change at the fireplace to confirm whether the receiver is affected.
Who's affected?
Covers five Carriage trailer lines across the 2002-2010 model years, all tied to equipment.
| 2004 Carriage Carriage | Equipment |
|---|---|
| 2006 Carriage Carri-Lite | Equipment |
| 2007 Carriage Carri-Lite | Equipment |
| 2003 Carriage Carri-Lite | Equipment |
| 2008 Carriage Carri-Lite | Equipment |
| 2005 Carriage Carri-Lite | Equipment |
| 2004 Carriage Royals | Equipment |
| 2004 Carriage Carri-Lite | Equipment |
| 2002 Carriage Carri-Lite | Equipment |
| 2004 Carriage Cameo | Equipment |
| 2005 Carriage Cameo | Equipment |
| 2006 Carriage Cameo | Equipment |
| 2007 Carriage Cameo | Equipment |
| 2003 Carriage Cameo | Equipment |
| 2008 Carriage Cameo | Equipment |
| 2010 Carriage Cameo | Equipment |
| 2009 Carriage Cameo | Equipment |
| 2002 Carriage Cameo | Equipment |
| 2006 Carriage Compass | Equipment |
| 2005 Carriage Compass | Equipment |
| Units affected | 394 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An overheated receiver can cause a fire, so stop using the fireplace remote system until the replacement kit is installed. Keep the unit off and contact a franchised Carriage dealer for repair guidance. Repair will be free at any franchised Carriage dealer once available.
What should I do?
- Check your VIN to confirm your 2002-2010 Carriage RV is included, including Carriage, Carri-Lite, Royals, Cameo, and Compass models.
- Contact Dimplex North America customer service at 1-888-346-7539 to ask for the free replacement plug-in remote-control kit.
- Avoid using the Dimplex electric fireplace until the remote-control receiver has been replaced, because the receiver can overheat and cause a fire.
- Reference recall number 10V484 when you call Carriage or Dimplex about the replacement kit.
- Keep any recall notice and repair paperwork with your RV records after the replacement is complete.
What happens at the repair
Carriage and Dimplex identified the repair as a free replacement plug in remote control kit for the affected electric fireplace equipment. Once the final remedy is available, a Carriage service technician can confirm the installed Dimplex fireplace, stove, or insert is covered and replace the overheating receiver control kit at no charge. The covered equipment includes Dimplex Electraflame, Symphony, and Optiflame units installed in the affected recreational vehicles. Parts and labor are covered under the recall.
Timeline
| October 14, 2010 | NHTSA published the recall |
|---|---|
| January 28, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 10V484?
Recall 10V484 covers 394 2002-2010 Carriage recreational vehicles with certain Dimplex Electraflame, Symphony, or Optiflame electric fireplaces, stoves, or inserts. The plug-in remote control receiver can overheat and cause a fire. Dimplex provides a free replacement plug-in remote control kit.
What should I do if my 2002-2010 Carriage Carriage, Carri-Lite, Royals, Cameo, or Compass is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 10V484. If it is, contact Carriage service support or Dimplex North America customer service at 1-888-346-7539 and ask for the free replacement plug-in remote control kit.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be provided at no cost. For recall 10V484, Dimplex provides owners a free replacement plug-in remote control kit for the affected electric fireplace remote receiver.
What is the safety risk?
The safety risk is fire. The recalled plug-in remote control receiver for the Dimplex electric fireplace can overheat, and an overheated receiver can cause a fire. Until the replacement kit is installed, avoid using the affected fireplace remote receiver.
What if I bought this Carriage RV used?
The free recall remedy still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your Carriage RV is included, then reference recall 10V484 when you contact Carriage service support or Dimplex customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V484000 |
|---|---|
| Carriage customer service | 1-888-346-7539 |
| NHTSA recall # | 10V484 |
| NHTSA recall # (full) | 10V484000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →