Recall 10V456 covers 290 2003-2004 Double Tree Mobile, Select Suite, and Elite RVs for overheating fireplace receivers. Dimplex provides a free replacement kit.
Double Tree is recalling 290 2003-2004 Mobile, Select Suite, and Elite recreational vehicles because the plug-in remote control receiver for certain Dimplex electric fireplaces can overheat. An overheated receiver can cause a fire, and the Double Tree dealer repair will be free once available.
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What's wrong?
The affected equipment is the plug-in remote control receiver used with Dimplex Electraflame, Symphony, or Optiflame electric fireplaces, stoves, and fireplace inserts in 2003-2004 Double Tree Mobile, Select Suite, and Elite recreational vehicles. The receiver is the electrical link between the remote control and the fireplace unit. When it works normally, it takes the remote signal and switches power to the heating or flame-display equipment.
On these RVs, that receiver can overheat while it is plugged in. The recall summary does not identify a separate mechanical cause, so the useful point for an owner is the failure location: the receiver, not the fireplace cabinet or the RV wiring as a whole. Once that plug-in receiver overheats, the fireplace control setup is no longer working as designed.
There is no warning sign before failure. Do not rely on a smell, noise, light, or remote-control problem to tell you the receiver has started to overheat.
Who's affected?
The scope spans the Mobile, Select Suite, and Elite RV lines across the 2003 and 2004 model years, all under the equipment category.
| 2004 Double Tree Mobile | Equipment |
|---|---|
| 2003 Double Tree Select Suite | Equipment |
| 2003 Double Tree Mobile | Equipment |
| 2004 Double Tree Select Suite | Equipment |
| 2003 Double Tree Elite | Equipment |
| 2004 Double Tree Elite | Equipment |
| Units affected | 290 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific RV.
What's the safety risk?
An overheated receiver creates a fire risk inside the vehicle. Until the recall work is completed, avoid using the affected receiver or remote-control equipment and schedule service soon. Repair will be free at any franchised Double Tree dealer once available.
What should I do?
- Check your VIN to confirm your 2003-2004 Double Tree Mobile, Select Suite, or Elite is included in this recall.
- Contact Dimplex customer service at 1-888-346-7539 to request the free replacement plug-in remote-control kit.
- Reference recall number 10V456 when you call, and ask whether Double Tree or Dimplex handles the kit shipment for your RV.
- Stop using the affected electric fireplace, stove, or fireplace insert until the remote-control receiver kit is replaced.
- Bring the recall notice if you have one, plus any fireplace model information from your RV, when speaking with Double Tree or Dimplex.
What happens at the repair
The source remedy says Double Tree is working with Dimplex to provide owners a free replacement plug-in remote control kit for the electric fireplace receiver. The safety recall began on February 14, 2011. Because the current remedy status is not marked available, confirm the current process with a Double Tree service contact before assuming the kit or dealer visit is ready. Once the repair path is open, the replacement kit is free under the recall.
Timeline
| September 29, 2010 | NHTSA published the recall |
|---|---|
| February 14, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 10V456?
Recall 10V456 covers 290 2003-2004 Double Tree Mobile, Select Suite, and Elite recreational vehicles equipped with certain Dimplex Electraflame, Symphony, or Optiflame electric fireplaces. The plug-in remote control receiver can overheat and create a fire risk. Dimplex provided a free replacement plug-in remote control kit.
What should I do if my 2003-2004 Double Tree Mobile, Select Suite, or Elite is on this recall?
Check your VIN to confirm your specific RV is included in recall 10V456. If it is, contact Dimplex North America customer service at 1-888-346-7539 and ask for the free replacement plug-in remote control kit for the affected fireplace receiver.
Is the recall repair free?
Yes. Federal recall law requires the safety remedy to be provided at no cost, and the recall remedy says Dimplex will provide owners a free replacement plug-in remote control kit for the affected electric fireplace receiver.
What is the safety risk in recall 10V456?
The safety risk is fire. The plug-in remote control receiver for the affected Dimplex electric fireplace can overheat. If your VIN is included, stop using the affected fireplace receiver until the free replacement kit is installed.
When did the recall repair become available?
The safety recall began on February 14, 2011. Because that date has passed, owners with an included 2003-2004 Double Tree RV should check the VIN and contact Dimplex North America customer service at 1-888-346-7539 about the free replacement kit.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V456000 |
|---|---|
| Double Tree customer service | 1-888-346-7539 |
| NHTSA recall # | 10V456 |
| NHTSA recall # (full) | 10V456000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →