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Campaign 10V424 Posted September 21, 2010 207 units

2004-2005 Jayco Designer/Legacy Recall 10V424: Overheat

Recall 10V424 covers 207 2004-2005 Jayco Designer and Legacy fifth-wheel trailers with overheating fireplace remote receivers. The Dimplex replacement kit is free.

Jayco is recalling 207 2004-2005 Designer and Legacy fifth wheel trailers equipped with Dimplex Electraflame, Symphony, or Optiflame electric fireplaces because the plug-in remote control receiver can overheat. An overheated receiver can cause a fire, and the Jayco dealer repair will be free once available.

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What's wrong?

The recalled equipment is the electric fireplace setup installed in certain 2004-2005 Jayco Designer and Legacy fifth wheel trailers. The Dimplex Electraflame, Symphony, or Optiflame fireplace, stove, or fireplace insert uses a plug in remote control receiver. That receiver lets the handheld remote switch the fireplace equipment on and off while power still comes through the trailer's electrical outlet.

The problem is inside that plug in receiver. It can overheat while connected to the fireplace equipment, even though its normal job is only to pass power and respond to the remote signal. The filing does not identify a separate part difference or a detailed root cause, so the key defect for an owner is the receiver overheating, not the fireplace trim or the trailer body.

There is no warning sign before failure. Do not rely on normal fireplace operation, remote response, or the absence of visible damage as proof that the receiver is safe.

Who's affected?

Covers Designer and Legacy trailers across the 2004 and 2005 model years, with Equipment listed as the recalled component for each.

2005 Jayco Designer Equipment
2004 Jayco Legacy Equipment
Units affected207

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.

What's the safety risk?

An overheated fireplace receiver can start a fire. If your VIN is included, avoid using the affected receiver, keep anything combustible away from that area, and arrange the recall service promptly. Repair will be free at any franchised Jayco dealer once available.

What should I do?

  1. Check your VIN to confirm your 2004-2005 Jayco Designer or Legacy trailer is included in this recall.
  2. Contact Dimplex customer service at 1-888-346-7539 about the free replacement plug-in remote control kit.
  3. Reference recall number 10V424 when you call, and tell them the Jayco trailer has a Dimplex Electraflame, Symphony, or Optiflame electric fireplace.
  4. Stop using the fireplace remote receiver until the replacement kit is installed.
  5. Install the free plug-in remote control kit that fixes the overheating receiver and reduces the fire risk.

What happens at the repair

Jayco is working with Dimplex to provide a free replacement plug-in remote control kit for the affected electric fireplace equipment. Before scheduling service, confirm that the replacement kit is ready for your VIN. Once available, a Jayco technician replaces the original plug-in remote control receiver with the new kit, free under the recall. The safety recall began on January 28, 2011. The filing does not give a separate reimbursement process, so this section does not add one.

Timeline

September 21, 2010 NHTSA published the recall
January 28, 2011 Owner notification mailed

Frequently asked questions

What is recall 10V424?

Recall 10V424 covers 207 2004-2005 Jayco Designer and Legacy fifth wheel trailers equipped with Dimplex Electraflame, Symphony, or Optiflame electric fireplaces, stoves, or inserts. The plug-in remote control receiver can overheat and cause a fire. Dimplex provides a free replacement plug-in remote control kit.

What should I do if my 2004-2005 Jayco Designer or Legacy is on this recall?

Check your VIN to confirm your specific trailer is included in recall 10V424. If it is, contact Dimplex North America customer service at 1-888-346-7539 for the free replacement plug-in remote control kit. Reference recall number 10V424 when you call.

Is the recall repair free?

Yes. Federal recall law requires the recall remedy to be provided at no cost. For recall 10V424, Dimplex provides owners a free replacement plug-in remote control kit for the affected fireplace remote receiver.

What is the safety risk?

The safety risk is fire. In the affected Jayco trailers, the plug-in remote control receiver for the Dimplex fireplace, stove, or insert can overheat. Replace the receiver kit before using that fireplace equipment again.

When did this recall start?

The safety recall began on January 28, 2011. If you bought the trailer used or never received a notice, check your VIN and use recall number 10V424 when contacting Dimplex or a Jayco service contact.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/10V424000
Jayco customer service1-888-346-7539
NHTSA recall #10V424
NHTSA recall # (full)10V424000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →