Recall 10V420 affects 30 2005 Heartland Landmark recreational trailers for an overheating Dimplex electric fireplace remote receiver. Free replacement kit from Dimplex.
Heartland is recalling 30 2005 Landmark fifth-wheel recreational trailers equipped with Dimplex Electraflame, Symphony, or Optiflame electric fireplaces because the plug-in remote control receiver can overheat. An overheated receiver raises the risk of a fire, and the Heartland dealer repair will be free once available.
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What's wrong?
The electric fireplace in the 2005 Heartland Landmark is part of the trailer's interior equipment. On trailers equipped with Dimplex Electraflame, Symphony, or Optiflame branded electric fireplaces, stoves, or fireplace inserts, a plug in remote control receiver lets the fireplace respond to the handheld remote instead of only the controls on the unit. That receiver handles electrical current each time the fireplace is powered through it.
The problem is inside that plug in receiver. It can overheat during use, which means the electrical part gets hotter than it was designed to handle. When that happens, the fireplace equipment is no longer operating as a controlled heating accessory, and the owner needs the recalled receiver addressed before relying on the fireplace.
There is no warning sign before failure. Do not wait for a smell, noise, or visible damage from the fireplace area before treating this as a recall repair.
Who's affected?
| 2005 Heartland Landmark | Equipment |
|---|---|
| Units affected | 30 |
Not every 2005 Heartland Landmark RV is on the list. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
An overheated receiver creates a fire risk. If your VIN is included, treat the recall as a prompt repair item and avoid unnecessary use of the receiver until the replacement plug-in remote control kit is installed. Repair will be free at any franchised Heartland dealer once available.
What should I do?
- Check your VIN to confirm your 2005 Heartland Landmark is included in this recall.
- Call Dimplex North America customer service at 1-888-346-7539 to ask about the free replacement plug-in remote control kit.
- Stop using the electric fireplace remote-control receiver until the replacement kit is installed, because the receiver can overheat and start a fire.
- Reference recall number 10V420 when you call or speak with a Heartland service contact.
- Keep the recall notice with your trailer records if Heartland sent one.
What happens at the repair
The remedy for this recall is a free replacement plug-in remote control kit supplied by Dimplex for the affected electric fireplace equipment. Because the dealer repair status is not listed, treat the final service path as unresolved until Heartland or Dimplex confirms the current process for your trailer. Once the remedy path is open, a Heartland technician or authorized service contact handles the replacement kit at no charge. Have the trailer details and fireplace brand ready when contacting customer service, since the kit applies to Dimplex Electraflame, Symphony, or Optiflame units covered by recall 10V420.
Timeline
| September 14, 2010 | NHTSA published the recall |
|---|---|
| January 3, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 10V420?
Recall 10V420 covers 30 2005 Heartland Landmark fifth-wheel trailers equipped with certain Dimplex Electraflame, Symphony, or Optiflame electric fireplaces, stoves, or fireplace inserts. The plug-in remote control receiver can overheat, and Dimplex provides a free replacement plug-in remote control kit.
What should I do if my 2005 Heartland Landmark is on this recall?
Check your VIN to confirm your specific trailer is included in recall 10V420. If it is, contact a Heartland service location or Dimplex North America customer service at 1-888-346-7539 and ask for the free replacement plug-in remote control kit.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be provided at no cost. For recall 10V420, Heartland worked with Dimplex, and Dimplex provides owners a free replacement plug-in remote control kit for the affected fireplace remote receiver.
What is the safety risk?
The safety risk in recall 10V420 is fire. The plug-in remote control receiver for the affected Dimplex fireplace equipment can overheat. An overheated receiver can cause a fire, so confirm your VIN and get the free replacement kit if your trailer is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V420000 |
|---|---|
| Heartland customer service | 1-888-346-7539 |
| NHTSA recall # | 10V420 |
| NHTSA recall # (full) | 10V420000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →