Recall 10V419 covers 562 2000-2010 Nu Wa recreational trailers with overheating Dimplex fireplace remote receivers. Dimplex provides a free replacement kit.
Nu Wa is recalling 562 2000-2010 Discovery Series, Champagne Edition, and other recreational trailers equipped with Dimplex electric fireplaces because the plug-in remote control receiver can overheat. An overheated receiver can cause a fire, and the dealer repair will be free once Nu Wa makes the remedy available.
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What's wrong?
The recalled equipment is the plug-in remote control receiver used with Dimplex Electraflame, Symphony, or Optiflame electric fireplaces, stoves, and fireplace inserts in 2000-2010 Nu Wa recreational trailers. The receiver sits between the remote and the fireplace. Its normal job is to accept the remote signal and pass the on or off command to the electric fireplace.
In NHTSA campaign 10V419, the receiver is the part identified as unsafe. It can overheat while plugged in, even though the fireplace equipment is supposed to operate without that heat buildup. The available recall information does not name a deeper root cause, so the practical issue for an owner is the receiver itself, not routine fireplace use.
There is no warning sign before failure. If the remote receiver is still installed, an owner should treat it as the problem part even when the fireplace appears to work normally.
Who's affected?
Scope spans the Discovery Series, Champagne Edition, Snowvilla, Ls, Premier, Snowbird SE102, and Swnovilla trailer lines, all tied to the equipment component.
| 2009 Nu Wa Discovery Series | Equipment |
|---|---|
| 2004 Nu Wa Champagne Edition | Equipment |
| 2004 Nu Wa Snowvilla | Equipment |
| 2010 Nu Wa Discovery Series | Equipment |
| 2001 Nu Wa Champagne Edition | Equipment |
| 2009 Custom Campers Ls | Equipment |
| 2008 Custom Campers Ls | Equipment |
| 2003 Nu Wa Premier | Equipment |
| 2006 Custom Campers Ls | Equipment |
| 2001 Nu Wa Snowbird SE102 | Equipment |
| 2002 Nu Wa Snowbird SE102 | Equipment |
| 2008 Nu Wa Discovery Series | Equipment |
| 2005 Custom Campers Ls | Equipment |
| 2005 Nu Wa Discovery Series | Equipment |
| 2004 Nu Wa Discovery Series | Equipment |
| 2003 Nu Wa Discovery Series | Equipment |
| 2000 Nu Wa Discovery Series | Equipment |
| 2003 Nu Wa Swnovilla | Equipment |
| 2006 Nu Wa Premier | Equipment |
| 2005 Nu Wa Premier | Equipment |
| 2004 Nu Wa Premier | Equipment |
| 2000 Nu Wa Snowbird SE102 | Equipment |
| 2002 Nu Wa Champagne Edition | Equipment |
| 2006 Nu Wa Discovery Series | Equipment |
| 2000 Nu Wa Premier | Equipment |
| 2007 Nu Wa Discovery Series | Equipment |
| 2010 Nu Wa Champagne Edition | Equipment |
| 2009 Nu Wa Champagne Edition | Equipment |
| 2007 Custom Campers Ls | Equipment |
| 2007 Nu Wa Champagne Edition | Equipment |
| 2003 Nu Wa Champagne Edition | Equipment |
| 2000 Nu Wa Champagne Edition | Equipment |
| Units affected | 562 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
An overheated receiver creates a fire risk. If your VIN is included, stop using the affected receiver or remote control equipment until the replacement kit is handled, and keep the area clear of materials that can burn. Repair will be free at any franchised Nu Wa dealer once available.
What should I do?
- Check your VIN to confirm your 2000-2010 Nu Wa Discovery Series, Champagne Edition, Snowvilla, Ls, Premier, Snowbird SE102, or Swnovilla trailer is included in this recall.
- Call Dimplex North America customer service at 1-888-346-7539 to request the free replacement plug-in remote control kit.
- Reference recall number 10V419 when you call so customer service can match your trailer to the fireplace remote-control receiver recall.
- Stop using the Dimplex electric fireplace remote receiver until the replacement kit is installed.
- Keep the recall notice with your trailer records after the replacement kit is installed.
What happens at the repair
The record says Nu Wa worked with Dimplex to provide a free replacement plug-in remote control kit for the affected electric fireplace receiver. The recall began on January 28, 2011. Because the remedy status is not marked available in this record, confirm the current kit process before arranging service. Once the remedy is provided, the replacement kit is free under the recall. A Nu Wa service contact or dealer can explain whether the kit is shipped to the owner or handled through service.
Timeline
| September 21, 2010 | NHTSA published the recall |
|---|---|
| January 28, 2011 | Owner notification mailed |
Frequently asked questions
What is recall 10V419?
Recall 10V419 covers 562 2000-2010 Nu Wa recreational trailers equipped with certain Dimplex Electraflame, Symphony, or Optiflame electric fireplaces, stoves, or fireplace inserts. The plug-in remote control receiver can overheat and start a fire. Dimplex provides a free replacement plug-in remote control kit.
What should I do if my 2000-2010 Nu Wa Discovery Series, Champagne Edition, Snowvilla, Ls, Premier, Snowbird SE102, or Swnovilla is on this recall?
Check your VIN to confirm whether your specific trailer is included in recall 10V419. If it is, arrange the free replacement plug-in remote control kit through Nu Wa service support or Dimplex North America customer service at 1-888-346-7539. Reference recall number 10V419 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 10V419, Dimplex provides owners a free replacement plug-in remote control kit for the affected fireplace remote receiver.
What is the safety risk?
The safety risk is fire. The plug-in remote control receiver for the affected Dimplex fireplace equipment can overheat, and an overheated receiver can start a fire. Confirm your VIN, then arrange the free replacement kit before using the affected remote receiver.
What if I bought this Nu Wa trailer used?
The free recall remedy still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your used Nu Wa trailer is included in recall 10V419, then reference the recall number when arranging the free Dimplex replacement kit.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V419000 |
|---|---|
| Nu Wa customer service | 1-888-346-7539 |
| NHTSA recall # | 10V419 |
| NHTSA recall # (full) | 10V419000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →