Recall 10V414 affects 20,224 2009-2010 Cadillac Cts vehicles for a glove-compartment crash protection defect. Repair is free at any franchised Cadillac dealer.
Cadillac is recalling 20,224 2009-2010 Cts vehicles because the front passenger crash protection does not meet the federal occupant crash protection standard. In a crash, the front passenger faces an increased risk of leg injury, and the Cadillac dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The occupant crash protection equipment in the 2009-2010 Cadillac Cts is the group of parts meant to help protect people in a crash. That category covers the restraint and safety-control systems tied to Federal Motor Vehicle Safety Standard No. 208, the federal rule named in NHTSA campaign 10V414. In normal use, these parts stay ready in the background until a crash or crash-level force occurs.
This recall says certain Cts all wheel drive and Cts-V vehicles did not comply with that occupant crash protection standard. The filing does not name a single broken part or describe a wear pattern, so the clearest owner-level explanation is a compliance defect: the crash-protection equipment was not built or configured to meet the required standard for those vehicles.
There is no warning sign before failure. Owners should not expect a noise, smell, pedal change, or dashboard message to confirm the problem before the vehicle is checked.
Who's affected?
Covers both listed model years for the same equipment component.
| 2009 Cadillac Cts | Equipment |
|---|---|
| 2010 Cadillac Cts | Equipment |
| Units affected | 20,224 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific car is included.
What's the safety risk?
In a crash, the front passenger faces an increased risk of leg injury because the glove compartment area needs recall repair. Until your VIN is confirmed and the repair is complete, use the passenger seat with that risk in mind and schedule the dealer work promptly. Repair will be free at any franchised Cadillac dealer once available.
What should I do?
- Check your VIN to confirm your 2009-2010 Cadillac Cts is included in this recall.
- Contact a franchised Cadillac dealer to ask whether the free repair is open for your VIN.
- Schedule the glove compartment assembly replacement and instrument-panel work that corrects the front-passenger crash-protection issue.
- Bring the recall notice if Cadillac mailed one. If not, reference recall number 10V414 when you call.
- Call Cadillac customer service at 1-866-982-2339 with questions about dealer scheduling.
What happens at the repair
At the dealer, a Cadillac technician replaces the glove compartment assembly. On vehicles that need extra work, the technician also modifies the instrument panel structure so the recalled occupant crash protection issue is addressed. The final dealer repair will be free once available, with parts and labor covered under the recall. Ask the Cadillac service desk to confirm that your VIN is included before the appointment and to explain which instrument panel work applies to your vehicle.
Timeline
| September 13, 2010 | NHTSA published the recall |
|---|---|
| October 20, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V414?
Recall 10V414 covers 20,224 2009-2010 Cadillac Cts vehicles that fail to meet occupant crash protection requirements. In a crash, the front passenger has an increased risk of leg injury. Cadillac dealers replace the glove compartment assembly and modify the instrument panel structure where needed for free.
What should I do if my 2009-2010 Cadillac Cts is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 10V414. If it is, contact a franchised Cadillac dealer to schedule the glove compartment assembly replacement and any needed instrument panel structure modification. Reference recall number 10V414 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Cadillac dealers perform this recall repair free of charge. The remedy replaces the glove compartment assembly and includes instrument panel structure modification on vehicles that need it.
What is the safety risk in recall 10V414?
The safety risk is increased front passenger leg injury in a crash. The recalled Cadillac Cts vehicles fail to meet occupant crash protection requirements, so the issue matters even when the vehicle drives normally. The dealer repair fixes the affected glove compartment and instrument panel area for free.
What if I bought my Cadillac Cts used?
The free repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2009-2010 Cadillac Cts is included, then contact a franchised Cadillac dealer and reference recall number 10V414 when you schedule service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V414000 |
|---|---|
| Cadillac customer service | 1-866-982-2339 |
| NHTSA recall # | 10V414 |
| NHTSA recall # (full) | 10V414000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →