Recall 10V403 affects 96 2009-2010 Keystone Sprinter Select 25RB travel trailers for a pinched battery wire. Repair is free at any franchised Keystone dealer.
Keystone is recalling 96 2009-2010 Sprinter Select 25RB travel trailers because the battery wire to the power distribution center can be pinched between the floor and frame. If the wire shorts, fire, property damage, and personal injury can result; the dealer repair will be free once the remedy is available.
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What's wrong?
The battery cable on 2009-2010 Keystone Sprinter Select 25RB travel trailers carries power from the battery to the power distribution center. That distribution center is the panel that routes battery power to the trailer's electrical circuits. The cable needs open space around it so the insulation stays intact as the trailer moves and vibrates.
On affected trailers, the battery wire was routed where it can be trapped between the floor and the frame. That pinch point presses on the wire instead of letting it rest freely. Over time, that pressure can cut into the insulation or crush the conductor inside the cable, leaving the electrical system with damaged wiring between the battery and the distribution center.
There is no warning sign before failure. Because the problem is hidden under or near the floor and frame, an owner is unlikely to see it during normal use before the wire is damaged.
Who's affected?
Both listed model years use the same wiring component for this recall.
| 2010 Keystone Sprinter Select 25RB | wiring |
|---|---|
| 2009 Keystone Sprinter Select 25RB | wiring |
| Units affected | 96 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A pinched wire that shorts raises the risk of fire, with property damage or personal injury. If your VIN is included, schedule the recall repair soon and ask the Keystone dealer whether the trailer needs inspection before further use. Repair will be free at any franchised Keystone dealer once available.
What should I do?
- Check your VIN to confirm your 2009-2010 Keystone Sprinter Select 25RB is included in this recall.
- Use the owner letter Keystone mailed on September 13, 2010, or request a copy from Keystone customer service if the trailer changed owners.
- Contact Keystone customer service at 1-866-425-4369 and reference recall number 10V403 when you call.
- Ask a franchised Keystone dealer about the free repair for the battery-to-power-distribution-center wire that can be pinched between the floor and frame.
- Avoid using the trailer until the wiring has been inspected and repaired, since a short in the pinched wire increases fire risk.
What happens at the repair
At the dealer, a Keystone technician checks the battery cable that runs to the power distribution center, including the area where it can be pinched between the floor and frame, and repairs the trailer so the wire is no longer trapped or damaged. The filing says the safety recall began on September 13, 2010. Keystone repairs the affected trailers free of charge. Ask the service desk to confirm recall 10V403 is open for your VIN before you bring in the trailer.
Timeline
| September 3, 2010 | NHTSA published the recall |
|---|---|
| September 13, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V403?
Recall 10V403 covers 96 2009-2010 Keystone Sprinter Select 25RB travel trailers with a battery wire that can be pinched between the floor and frame. If the wire shorts, fire risk increases. Keystone will repair the wiring defect free of charge.
What should I do if my 2009-2010 Keystone Sprinter Select 25RB is on this recall?
Check your VIN to confirm your specific trailer is included in recall 10V403. If it is, contact a franchised Keystone dealer or Keystone customer service at 1-866-425-4369 to schedule the wiring repair. Reference recall number 10V403 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost, and Keystone's remedy says the vehicles will be repaired free of charge. The dealer repair addresses the pinched battery wire tied to recall 10V403.
What is the safety risk?
The safety risk is fire. The recall covers a wire from the battery to the power distribution center that can be pinched between the floor and frame. If that wire shorts, it increases the risk of property damage or personal injury.
What if I bought my Keystone Sprinter Select 25RB used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your 2009-2010 Keystone Sprinter Select 25RB is included, then call a franchised Keystone dealer or Keystone customer service with recall number 10V403.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V403000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 10V403 |
| NHTSA recall # (full) | 10V403000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →