Recall 10V377 affects 130 2003-2010 Girardin G5, Mb Iv, and G5 Transit Bus buses for emergency-exit window defects. Repair parts and instructions are free.
Girardin is recalling 130 2003-2010 buses from the G5, Mb Iv, and G5 Transit Bus lines because the emergency push-out window handle spacer plate can tear. In a crash, the emergency exit can fail to restrain occupants or become inoperable, and the dealer repair will be free once available.
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What's wrong?
The emergency push-out windows on these 2003-2010 Girardin G5, Mb Iv, and G5 Transit Bus buses are part of the bus exit system. Thermal T-slider and panoramic windows use release handles on both sides so passengers or crew can open the window when a door exit is not the right path. The handle base spacer plate holds that release hardware in place.
On affected buses, rotation in the exterior window frame can tear the spacer plate at the handle base. Once that plate tears, the release handle is no longer held as designed. That failure means the push-out window does not conform to the federal emergency-exit and window-release standard named in recall 10V377.
There is no warning sign before failure. The problem is inside the window release hardware, so an owner or driver can miss it until the window handle is checked or used.
Who's affected?
Covers G5, Mb Iv, and G5 Transit Bus buses across the 2003-2010 model years, all tied to the equipment component.
| 2008 Girardin G5 | Equipment |
|---|---|
| 2006 Girardin Mb Iv | Equipment |
| 2006 Girardin G5 | Equipment |
| 2007 Girardin G5 | Equipment |
| 2005 Girardin Mb Iv | Equipment |
| 2009 Girardin G5 | Equipment |
| 2010 Girardin G5 | Equipment |
| 2009 Micro Bird G5 Transit Bus | Equipment |
| 2003 Girardin Mb Iv | Equipment |
| 2004 Girardin Mb Iv | Equipment |
| 2010 Micro Bird G5 Transit Bus | Equipment |
| Units affected | 130 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
In a crash, the emergency exit can fail to restrain occupants or become inoperable. That means an occupant can be thrown from the vehicle or trapped inside, raising the risk of injury or death. Ask a Girardin dealer how to handle the exit repair. Repair will be free at any franchised Girardin dealer once available.
What should I do?
- Check your VIN to confirm your 2003-2010 Girardin G5, Mb Iv, or G5 Transit Bus is included in this recall.
- Check for the Girardin owner notice mailed on October 8, 2010, or call Girardin customer service at 1-819-477-2012 if you do not have it.
- Contact a franchised Girardin dealer or service provider to ask about the free emergency-exit window repair.
- Reference recall number 10V377 when you call so the service desk can match the repair to the campaign.
- Bring the recall notice and ask whether the repair parts and instructions are ready before scheduling service.
What happens at the repair
For recall 10V377, Girardin provides the repair parts and instructions at no charge. A Girardin technician repairs the affected push out window release assemblies by addressing the handle base spacer plate issue tied to rotation of the exterior window frame. The work focuses on the Thermal T Slider or panoramic push out windows with release mechanisms on both sides. The recall process began on October 8, 2010, and the parts and instructions are covered under the recall.
Timeline
| August 13, 2010 | NHTSA published the recall |
|---|---|
| October 8, 2010 | Owner notification mailed |
Frequently asked questions
What is recall 10V377?
Recall 10V377 covers 130 2003-2010 Girardin G5, Mb Iv, and G5 Transit Bus vehicles with emergency exit windows that fail to meet federal bus emergency-exit requirements. The window handle base spacer plate can tear, and Girardin provides repair parts and instructions free of charge.
What should I do if my 2003-2010 Girardin G5, Mb Iv, or G5 Transit Bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 10V377. If it is, contact a franchised Girardin service location or call 1-819-477-2012 to arrange the emergency-exit window repair parts and instructions. Reference recall number 10V377 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the safety defect at no cost, and Girardin provides the repair parts and instructions free of charge for recall 10V377.
What is the safety risk in recall 10V377?
NHTSA campaign 10V377 says the emergency exit can fail to restrain occupants or become inoperable in a crash. Occupants face increased risk of being thrown from the bus or being unable to open an emergency exit. Confirm your VIN, then arrange the free repair.
What if I bought this Girardin bus used?
The free recall remedy still applies. Recall eligibility follows the VIN, not the first owner. If you never received the October 8, 2010 owner notice, check your VIN and reference recall number 10V377 when you contact a Girardin service location or call 1-819-477-2012.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/10V377000 |
|---|---|
| Girardin customer service | 1-819-477-2012 |
| NHTSA recall # | 10V377 |
| NHTSA recall # (full) | 10V377000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Defect / Noncompliance Notice (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 3, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →